Kingpin Bowling
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    Kingpin Bowling
    (31 reviews)
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    Company Reviews

    Working at Kingpin Bowling

    2.731 ratings in total
    5
    5
    4
    6
    3
    4
    2
    6
    1
    10
    42%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(31 ratings)
    Career development
    2.7(31 ratings)
    Benefits & perks
    3.4(31 ratings)
    Management
    2.5(31 ratings)
    Working environment
    3.2(31 ratings)
    Diversity & equal opportunity
    3.3(31 ratings)
    Ratings for Kingpin Bowling are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Guest Services Agent
    Oct 2025
    Southbank VIC 3006Less than 1 year in the role, former employee
    Good coworkers, Bad management
    The good thingsThe people were so nice and felt like family; it was truly a fun environment because of them.
    The challengesThe management – too many incidents happening in Kingpin, and they only address it once, and they hide it under the rug; they never follow up or check up on your wellbeing.
    5.0
    Manager
    Jun 2025
    Southbank VIC 30062 to 3 years in the role, current employee
    Multi-faceted venue with fun and challenging environment. Supportive team environment and understanding and great opportunities for structured learning.
    The good thingsTeam, Culture, An exciting day everyday, support from leadership who lead from the front.
    The challengesLong operating hours/late nights.
    2.0
    Food and Beverage Attendant
    Jun 2025
    Chermside QLD 40321 to 2 years in the role, former employee
    I enjoyed my time here meeting new people, learning new things like most of the job roles in this job like front of house, arcade, bar etc. But it can be a tiring job, good to do while studying or just as a part time.
    The good thingsPace of work was quick, you are constantly moving around so you're never bored. Liked meeting new people and helping out where I could. Staff got free sodas while working which was cool and a discount on food and games. I made friends and learnt most of the different jobs.
    The challengesYou are constantly moving and can easily do 10K steps in a 5 hour shift. In my opinion Food and Beverage staff have it the hardest, you are walking people to lanes, handing out food, cleaning tables/lanes, grabbing glasses off tables and the closing list is so long. Cleaning multiple areas.
    1.0
    Guest Services Agent
    Apr 2025
    Canberra ACT 26001 to 2 years in the role, former employee
    Terrible Place. Do not work there.
    The good thingsThe friendships you make.
    The challengesEverything else. Management was terrible anytime I asked for help I was either ignored or dismissed. Very rude, do not even acknowledge their actions and its consequences
    1.0
    Assistant Head of Department
    Apr 2025
    Southbank VIC 30062 to 3 years in the role, former employee
    if you want to be valued, and have your efforts acknowledged this isn't the place for you
    The good thingsthe team, they were honestly the only good thing about this place
    The challengeseverything else, management, culture, work life balance
    5.0
    Multi Site Manager
    Nov 2024
    Sydney NSW 20003 to 4 years in the role, current employee
    Fun and rewarding
    The good thingsA genuine focus on providing an exceptional guest experience through empowering and supporting the venue teams. Commitment to team culture, and learning & development are difficult to rival. A passionate and aligned leadership team.
    The challengesBecause the business model is many attractions and concepts under one roof, full understanding can be difficult in early stages for some, but there are plenty of resources to help.
    1.0
    Party Host
    Aug 2023
    Kirwan QLD 4817Less than 1 year in the role, former employee
    good friends, horrible and lacking training
    The good thingsthe friends you make
    The challengesbeing trained by your coworkers not anyone in management
    2 people found this helpful
    1.0
    Customer Service Role
    Jul 2023
    Chermside QLD 4032
    Fun life long friends, good for young people. AWFUL management and no career progression.
    The good thingsSome of the people you work with become life long friends and partners and make the job fun. Good food, bev and activity benefits so great for young people wanting to take their friends for a cheap game. Opportunity to try different departments temporarily and gain new skills.
    The challengesManagement is full of gaslighting micromanagers. Reports and complaints are never followed through and you end up being targeted or losing shifts because you've been difficult by bringing up an issue. No formal career advancement. They'd rather load responsibilities onto you for as less money as possible with the promise of a promotion that never comes because then they'd actually have to pay you correctly.
    2 people found this helpful
    3.0
    Guest Services Attendant
    Oct 2022
    3 to 4 years in the role
    Good for a first job, however wouldn't recommend working here for longer than 1 year.
    The good thingsManagers and workplace friendships
    The challengesExtremely low wages especially for the level of work expected. Extremely bad employee turnover rate
    2 people found this helpful
    2.0
    Guest Service Attendant
    Sep 2021
    current employee
    Good first job, bad everything else.
    The good thingsThe co-workers are always great, benefits are pretty good too
    The challengesLack of job satisfaction, barely any recognition, very low pay. Good for young people for first jobs, but don't stick around long.
    1 person found this helpful
    1.0
    Customer Service Role
    Feb 2021
    Less than 1 year in the role, former employee
    If you want to be taken advantage of for low pay, go for it
    The good thingsBenefits and the co-workers, they made it bearable
    The challengesManagement taking advantage of young employees, low pay for high work standards and expectations, very high turn over rate, communication severely lacked, management would not listen to employee's issues and/or complaints, just generally did not care for employee's health and wellbeing. Upper management is the same.
    5 people found this helpful
    3.0
    Customer Services
    Jan 2021
    3 to 4 years in the role, former employee
    The pay is quite low for the expectations that they have of you. The managers and head office staff are very inconsistent, constantly power trips and hold no care for their staff.
    The good thingsThe people you work with, the discounted bowling, arcade etc and flexible hours
    The challengesThe managers are most of the time very hard to work with, there’s also no room for growth and personal development. Some of the people you work with are quite young and can be immature.
    4.0
    Bartender
    Mar 2020
    Less than 1 year in the role, current employee
    Surviving.
    The good thingsGreat colleagues, good work environment and lots of fun.
    The challengesLow pay due to them having an EBA.
    1 person found this helpful
    1.0
    Duty Manager
    Mar 2020
    3 to 4 years in the role, current employee
    With old management, I saw growth in my career and learnt many things, now with new management, I'm not growing, management is difficult and tries to power trip you. Overall, one of the worst workplaces I've been part of
    The good thingsThe people you work with
    The challengesNew senior Management
    2 people found this helpful
    2.0
    Arcade Attendant
    Mar 2020
    Less than 1 year in the role, current employee
    The work is boring, not rewarding and management are a pain to deal with. The best thing kingpin gives is the benefits.
    The good thingsCo-workers are nice benefits are amazing and for me it's easy to get too.
    The challengesManagement are lazy, and do a there jobs poorly. The appointed supervisors are not that friendly most of the time and can get on your nerves. The work is very tedious and can get boring very quickly with the 5-8 hour shifts.
    4.0
    Assistant Venue Manager
    Mar 2020
    Overall good place to work, opportunities to grow
    The good thingsEqual Employment Opportunity
    The challengesWork, Life Balance. Average Pay
    1.0
    Floor Attendant
    Nov 2019
    1 to 2 years in the role, former employee
    really bad time
    The good thingssome of the people were good
    The challengesmanagement was terrible
    4.0
    Party Host
    Nov 2019
    All AustraliaLess than 1 year in the role, current employee
    Great place to work but pay needs to improve.
    The good thingsGreat atmosphere, and always fun. Managers as well as co-workers are amazing.
    The challengesCan be a little bit stressful at times when the venue is a crowded house and fully booked. For the money we get paid an hour, the stress we sometimes have to go through isn't worth it.
    2.0
    Party Host
    Sep 2019
    Less than 1 year in the role, former employee
    Confused in terms of their work ethic and the lack of care for a new employee.
    The good thingsThe environment with the colleagues.
    The challengesThe feedback of individual progress during the probation period. Also the fact that the manager did not train myself as a new employee for the first week shows the lack of care for the industry.
    1.0
    Team Assistant
    Sep 2019
    1 to 2 years in the role, former employee
    Never again worst workplace
    The good thingsNothing management are all uneducated and have no experience
    The challengesActually getting the managers to show you anything
    3.0
    Duty Manager, Bartender, Reception
    Mar 2019
    1 to 2 years in the role
    Fun Experience, but its only a starter job
    The good thingsFun atmosphere and staff. Good thing for a uni student, flexible hours
    The challengesRarely or very slow growth opportunities.
    2.0
    Manager on Duty
    Jan 2019
    1 to 2 years in the role, former employee
    no work life balance, low pay.
    The good thingsThe team is great and have made friends for life.
    The challengesUpper management communication and organisation is terrible. promised things that never happen. none of my own or the rest of the teams opinions or solutions ever considered the pay is so low yet they expect a lot. They care for pushing sales and not the team unfortunately. I saw a high turn over in staff members during my time there.
    2.0
    Food and Beverage Attendant
    Dec 2018
    decent benefits, no work life balance, poor pay
    The good thingsfree bowling, discounted drinks/ food
    The challengeshaving to work with poor colleagues, feel like you're on your own most of the time. having to do everything by yourself
    1.0
    Service attendent
    Oct 2018
    This could be a good place to work at, but its not.
    The good thingsThe people you work with are wonderful, excluding the management team. You get $3 bowling and lasertag games and 30% off everything venue wide which is good.
    The challengesAs a 19 year old I would earn $16 an hour, under 18's earn $10. You get used around school holiday periods (get a shift every single day and 1 shift a week for the rest of the year), difficult to swap shifts as management believe you shouldn't be allowed despite them rostering you on during times you rostered off. No incentives to produce a high level of work.
    1 person found this helpful
    3.0
    Playtime floor- arcade
    Oct 2017
    Less than 1 year in the role, current employee
    It was a good experience but I won't be looking for work in the area again
    The good thingsSome people might agree it's a good environment to work in
    The challengesIts hard to find opportunity to grow or improve
    4.0
    Customer Service Representative
    Aug 2017
    One of the most exciting and rewarding jobs I've had
    The good thingsEasy to make friends, good atmosphere to work in, fun and exciting place to work
    The challengesDealing with a lot of customer complaints, not all the staff following procedures that are in place
    4.0
    Customer service attendant
    Feb 2016
    1 to 2 years in the role, current employee
    Great hours in a fun environment
    The good thingsGreat people to work with
    The challengesLarge functions with lots of people
    5.0
    Duty Manager
    Oct 2015
    1 to 2 years in the role, current employee
    The best working environment
    The good thingsKingpin bowling is a fantastic working environment. The venue is fun and vibrant. You really feel like you are part of a strong team who encourage the staff to do their best.
    The challengesAny challenges that come up within the venue are all handled very professionally by the management team. I have never had a challenging experience that wasn't dealt with in a timely manner.
    5.0
    Customer Service Representative
    Sep 2015
    3 to 4 years in the role, former employee
    Very enjoyable work environment
    The good thingsVery good team morale
    The challengesVery fast paced working environment at peak times during the year
    4.0
    Customer Service Representative
    Sep 2015
    3 to 4 years in the role, current employee
    A vibrant work environment!
    The good thingsFriendly working environment, rewarding role within a well established company and and a great place to meet new friends.
    The challengesCustomer service roles always come with challenges but you will be equipped with great coping tools to overcome any challenges.
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