Komatsu
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    Komatsu
    (150 reviews)
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    Company Reviews

    Working at Komatsu

    3.1150 ratings in total
    5
    39
    4
    32
    3
    22
    2
    25
    1
    32
    93%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(149 ratings)
    Career development
    3.0(149 ratings)
    Benefits & perks
    3.1(149 ratings)
    Management
    2.6(149 ratings)
    Working environment
    3.2(149 ratings)
    Diversity & equal opportunity
    3.3(149 ratings)
    Ratings for Komatsu are shared as-is from employees in line with our community guidelines

    Reviews

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    3.0
    PERMANENT/FULLTIME
    Mar 2026
    Welshpool WA 610611 to 12 years in the role, current employee
    Management do not like the truth And micro Management
    The good thingsThe diverse work force
    The challengesThe toxic management
    1 person found this helpful
    2.0
    Warehouse Operator/Forklift Driver
    Jan 2026
    Wacol QLD 40763 to 4 years in the role, former employee
    Toxic power hungry management
    The good thingsActually enjoyed the work here, great work mates, but I wouldn't trust anyone!.
    The challengesMicromanaging to the MAX! Management made it unbearable. Super toxic environment with higher management on huge power trips. Lazy staff get rewarded while hard workers are targeted and attacked. Management never on the same page, play the blame game, and the only thing they were consistent with was inconsistency!. Treated like you're in kindergarten with OVER THE TOP rules, and constantly being surveillanced. It's not what you know but WHO you know. Don't bother! It's not worth the headache.
    1.0
    Diesel Mechanic Fitter
    Nov 2025
    Rockhampton QLD 47007 to 8 years in the role, former employee
    ABSOLUTELY JOIN THE UNION! Ensure you read all agreements. Look out for you.
    The good thingsServed its purpose.
    The challengesBe sure to never have an injury within this company. They will be super quick to feed you to the sharks. Don't believe the benefits they advertise either. It is NOT company funded income protection. Absolutely no care for their people.
    3 people found this helpful
    5.0
    Trades Assistant
    Oct 2025
    Truganina VIC 3029Less than 1 year in the role, current employee
    Great experience, opportunity of a life time for me with up skilling already on the horizon.
    The good thingsManagers, supervisors, leading hands and technicians are all pretty easy to work with. When help is needed all you have to do is ask, everyone works together. The boss's are pretty open and straight forward Pretty well organised and good communication. The pay is decent with some pretty good perks. Up skilling within the company is highly encouraged, as long as you apply yourself then good things will happen.
    The challengesAs this branch is only a couple of years old there are still some areas that are a work is progress but as we all work together and brain storm, your ideas actually get heard and get considered
    2 people found this helpful
    1.0
    Maintenance Fitter
    Jul 2025
    Maitland NSW 2320Less than 1 year in the role, former employee
    Empty promises and poorly managed Told there was training and mentoring which I seen none of. Leading hand was very difficult to work with
    3 people found this helpful
    1.0
    Business Analyst
    Jun 2025
    Fairfield NSW 21652 to 3 years in the role, former employee
    Toxic, political environment with no support or growth opportunities, the overall experience was demoralizing and deeply stressful.
    The good thingsSome people are nice and are trying to make the place better.
    The challengesMy experience in the Business Intelligence team was extremely negative. The environment was driven by internal politics, with frequent unprofessional and hostile behavior. There was no support from colleagues or leadership, and management was particularly ineffective and disengaged.
    3 people found this helpful
    1.0
    Supervisor
    Mar 2025
    Wacol QLD 40761 to 2 years in the role, former employee
    Stay away if you can.
    The good thingsNothing as you are just a number.
    The challengesNo support at all from upper management. Same thing changes on daily basis to suit convieniece. Once you are used,you are no good to them. If you don't have friends in upper management, your work life will be miserable.
    7 people found this helpful
    2.0
    Automotive Electrician
    Jan 2025
    Welshpool WA 61061 to 2 years in the role, current employee
    You are just a number
    The good thingsFIFO schedule whilst in Perth
    The challengesPeople here are just numbers. Major changes oh schedules and salary cuts are not consulted with employees, they will have you think you have an option but will end up having it their way.
    4 people found this helpful
    1.0
    Engineer
    Nov 2024
    Sydney NSW 2000
    Dissapointing
    The good thingsI had a good salary and autonomy at work. Some really good team members, smart people and cool equipment.
    The challengesIts an all boys club, if you didn't raise through the ranks as a trady or salesman forget about career progression. Leadership is really up to your individual boss - they just want to sell equipment, no vision of future or proper customer service - even with a well intentioned boss you're trapped in the sales cycle - they talk a big game about technology and I&D, the CEO is on record saying " We no longer talk D&I. Instead, it’s I&D, because for us, inclusion comes first. " which shows how much he cares for that - if you're part of the diversity forget about this company - if you're a tradie or salesman with plenty of OEM experience then this is an amazing company for you.
    4 people found this helpful
    1.0
    Storeperson
    Sep 2024
    Blackwater QLD 4717
    Left a good job and company for this.
    The good thingsSome of the people you get to work with, especially and ironically were contractors as opposed to the direct hire staff.
    The challengesLack of support in learning processes and systems - told you once already mentality. People you thought you could confide in will turn on you. Give 100% dont expect any gratitude or thanks. Don't show any emotion. Actually just walking in the door in morning was a challenge.
    7 people found this helpful
    1.0
    Service Management Team Leader
    Sep 2024
    All Melbourne VICformer employee
    Disappointing- promised so much but never really delivered.
    The good thingsGreat product, good training and technical support for the technicians. Some really committed people
    The challengesThe poor cousin to Komatsu Australia. The Company is run by people who have been in their roles too long and have lost touch with the people on the ground. There is an expectation to always be available and never disconnect. People retire only to be brought back. A distinct lack of vision exists. I would look elsewhere if you have the option!
    1 person found this helpful
    1.0
    Warehouse Storeperson
    Aug 2024
    Campbellfield VIC 30611 to 2 years in the role, former employee
    Bad management
    The good thingssome of the people on work floor very good
    The challengesVery poor management,wokeness nepotism and only a chance for advancement if they liked you personally
    12 people found this helpful
    2.0
    Warehouse Operator
    Jul 2024
    Tarneit VIC 3029Less than 1 year in the role, former employee
    Komatsu is a great company but the FC is lacking in many ways.
    The good thingsGreat team mates and great company
    The challengeseverything constantly changing and not being told about new procedures. toolbox meetings across two shifts are never the same
    6 people found this helpful
    2.0
    Operations Supervisor
    Mar 2024
    Tarneit VIC 30291 to 2 years in the role, former employee
    Initially Ok but long time career isn't suitable for everyone.
    The good thingsOnboarding process is excellent
    The challengesThe career progression depends only how to make senior managers happy . Dirty working politics.
    5 people found this helpful
    5.0
    Project Coordinator
    Dec 2023
    Wacol QLD 40761 to 2 years in the role, current employee
    The opportunity is what brings you in, the people are what makes you stay.
    The good thingsExtremely supportive and understanding team, flexible work hours, suitable pay, good work environment, internal recruitment and opportunity is prioritised. I always feel safe and happy coming to work.
    The challengesLearning a new role always has its challenges, the team are always open to answering any questions and helping to make the transition as smooth as possible.
    2 people found this helpful
    3.0
    Workshop Technician
    Nov 2023
    Wacol QLD 40765 to 6 years in the role, current employee
    Good Pay, Good workshop but Poorly Managed.
    The good thingsClean workshop, RDO fortnightly, Some training provided depending on who you are.
    The challengesMiddle Management dont listen to the workshop floor, infact, they dont even ask. employment of workers without suitable trade skills which means theres always 2 or 3 skilled workers carrying the team. The company appear to have a high expectation of safety but any major incidents are swept under the rug.
    8 people found this helpful
    5.0
    Employee
    Jul 2023
    Welshpool WA 6106Less than 1 year in the role, current employee
    Positive onboarding experience and have been warmly welcomed to the team.
    The good thingsFlexible work for white and blue collar roles. Variety of rosters (mon-fri, 4/3, 8/6 , 7/7 ) to choose between for city work + FIFO work for those wanting regional work. Trust from supervisors to action work. ' Entire team onboard to create a better culture from top down. Good remuneration.
    The challengesLarge business with lots of different departments.
    5 people found this helpful
    5.0
    Service Manager
    Jul 2023
    Launceston TAS 7250
    Komatsu has proven to be a great place to work, with a quality product and almost endless opportunities if you want progress your career.
    The good thingsCareer progression Wages Resources available to do the job Strong global brand with work security Supportive & pro active management
    The challengesNo difficulties or roadblocks are present to do the job.
    5.0
    Talent Acquisition Specialist
    Jul 2023
    Wacol QLD 4076Less than 1 year in the role, current employee
    My favourite workplace so far.
    The good thingsOne of those rare companies where the senior leadership team don't have "old school" mindsets and are flexible and supportive of all the workforce and their individual qualities. Great opportunities for growth, company is learning/growing every day and open to change.
    The challengesNothing so far, I think Komatsu is a fantastic place to work.
    5.0
    Warehouse Storeperson
    May 2023
    Adelaide SA 500011 to 12 years in the role, former employee
    great job satisfaction, liaising with customers helping with parts interpreting making sure deadlines are met with parts availability, going that extra mile for customer satisfaction.
    The good thingsworking for a good world renown reputable company.
    The challengesmeeting deadlines in the fast pace warehouse and having parts availability when machines are down for maintenance.
    2.0
    Fitter
    Apr 2023
    Fairfield NSW 21651 to 2 years in the role, former employee
    Bad management especially in service department.
    The good thingsIt's good for the apprentice
    The challengesEveryday is a challenges, you need to deal with a lot of people inside the company especially when you are on road technician, you deal with the customers, coordinator which is incompetent, supervisor with no right decision and will pass you on tech support to decide what to do. You don't have your own decision, need to take lot of people to involve with.
    2 people found this helpful
    5.0
    Worker
    Mar 2023
    9 to 10 years in the role, former employee
    Have been with Komatsu 10 years, so cannot be too bad of a place to work.
    The good thingsKomatsu is a good place to work with a lot of long-term employees. Products we Komatsu are top quality. Good career progression for those seeking something further.
    The challengesDue to the business size sometimes, the wheels can turn slowly.
    2.0
    Autonomous Haulage System - Site Specialist
    Feb 2023
    Pays good for an AHS job however is very much sink or swim scenario.
    The good thingsThings I enjoyed the most about my Job was being in a different department with management who knew what we did before it got merged into a different one. Working on the customer site who seems to care and support us better then our own management.
    The challengesManagement won't stick up for you if you run into any issues. There is next to no training for the AHS job and training you do get is very vague and leaves you with more questions than answers. A lot of the time training is just what you learn from more experienced people however if you get paired up with one while starting the job it's rare. Support from factory is very minimal, often find a lot of information is just passed down from someone who was told something but no official documentation with information crucial to the job seems to exist or the manuals are wrong. There is very minimal career development/progression, any attempt to do any meaningful non-management PC course training is met with resistance and if it will incur any cost to the business then you should just forget it.
    4 people found this helpful
    1.0
    Warehouse Operator
    Jan 2023
    former employee
    No appreciation for any hard work, treated like lower level person
    The good thingsPlenty of work to do
    The challengesDealing with a numerous Supervisors who all are insecure and micro manage every team member
    6 people found this helpful
    4.0
    Senior Team member - Supply
    Nov 2022
    3 to 4 years in the role, current employee
    After 19 years in Mining - FIFO/DIDO roles and as a Customer of this Business I am more than happy I made the decision to join the Komatsu Team.
    The good thingsIn my 3-4 years Komatsu has been going through exciting change and growth and that alone has generated plenty of opportunities for career development and overall job security / satisfaction. An exciting time to be a part of this large Business and alot of exciting developments to come as part of the Companies long term vision.
    The challengesAlways plenty of challenges but alot more positive challenges than negative challenges. The ongoing COVID situation has created most of our challenges so this has forced many changes but we have mostly seen this as an opportunity to become bigger and better at what we do in a forever changing environment.
    1 person found this helpful
    5.0
    Talent Acquisition Specialist
    Nov 2022
    Less than 1 year in the role, current employee
    The best place I've worked at in my career and that's based on work/life balance, scope of work, fellow colleagues and management and career opportunities available.
    The good thingsDefinitely the workplace culture. I've worked for multiple mining organisations and by far Komatsu promotes an inclusive culture. The work/life balance is incredibly important to me as I have a young family and Komatsu supports this. I wish I found Komatsu years ago. I'm grateful to work at Komatsu.
    The challengesNothing yet in the 7 months I've been here.
    2 people found this helpful
    5.0
    Warehouse Operator
    Nov 2022
    Less than 1 year in the role, current employee
    You keep rotating all around the workplace which provides you with opportunities to learn and grow at work and the work is never boring.
    The good thingsThe place offer diversity in term of work and a very healthy work environment. Opportunity for career growth if you plan to stick around.
    The challengesIf you are working in warehouse/DC then you need to be very vigilant even though there are strict safety measure.
    5.0
    National Parts Planner
    Mar 2022
    Great career advancement opportunities, excellent work life balance
    The good thingsGreat career advancement opportunities, excellent work life balance
    The challengesSome software systems are quite dated
    5.0
    Electrical
    Mar 2022
    3 to 4 years in the role, current employee
    It gets challenging, fast paced, slows to a crawl but you take it in your stride by giving your best always.
    The good thingsWorking on afternoon shift when you are competent with safety and the job itself. Working as a team and pushing the limits because that’s why you go there to work. I have worked with some of their best crews and still do. I work in mining which I have always enjoyed.
    The challengesYou don’t get many challenges but to build the trucks. You are always going to have re-works, we probably have to much if I’m to be honest on here but it doesn’t help to complain and it’s easier to just get on and repair it. You are actually working for the customer and not your fellow workers and you always strive to deliver the best value product.
    5.0
    Senior Accountant
    Dec 2021
    1 to 2 years in the role, former employee
    It was one of the best companies that I worked at.
    The good thingsMy hard work was appreciated at Komatsu. This is a company that strives for excellence.
    The challengesThe tight deadline gave you very little room to prepare for any exception therefore you need to foresee any issues and prepare far ahead.
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