KONE
Write a review
    KONE
    (83 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at KONE

    2.383 ratings in total
    5
    10
    4
    9
    3
    10
    2
    17
    1
    37
    77%
    Rate salary as high or average
    30%
    Employees recommend this employer to friends
    Work/Life balance
    2.4(83 ratings)
    Career development
    2.4(83 ratings)
    Benefits & perks
    2.5(83 ratings)
    Management
    1.8(83 ratings)
    Working environment
    2.5(83 ratings)
    Diversity & equal opportunity
    2.7(83 ratings)
    Ratings for KONE are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 84 reviews sorted by most recent
    Sort by
    most recent
    3.0
    Customer Service and Sales Consultant
    Jan 2026
    Mascot NSW 20205 to 6 years in the role, former employee
    Overall not too bad but definitely negotiate your pay
    The good thingsTeams were great and very welcoming - formed some good friendships - good education and training opportunities were offered once requested
    The challengesManagement was harsh and had unrealistic expectations of all team members - pay discrepancies with team members doing the exact same job and having large gaps in pay when work output and results were exactly the same
    1.0
    Business Services Role Senior
    Jul 2025
    Adelaide SA 50004 to 5 years in the role, former employee
    Sad to see such a Juggernaut crumble to these levels all because of poor decisions.
    The good thingsSome of the original people that still work there.
    The challengesLack of maturity in management has caused mass exodus of experience. Culture is toxic
    2 people found this helpful
    1.0
    Maintenance Technician
    Jan 2025
    Perth WA 6000
    Very toxic work environment with total incompetent management!
    The good thingsThe field technician are the only hope for this company, the office is just full of blow-hard yes men
    The challengesThe management has changed over the years, they are all incompetent. This company is a very toxic place to work, don't waste your time.
    3 people found this helpful
    1.0
    Sales Executive
    Jan 2025
    Australia Plains SA 53749 to 10 years in the role, former employee
    Once bitten twice shy
    The good thingsMost of the people who used to work there were good people, now replaced with 'yes' people.
    The challengesWhere do you start. Totally woke culture. Under payed and overworked. Lack of real roll support. Culture turning toxic
    2 people found this helpful
    2.0
    Supply Chain Officer
    Oct 2024
    Mascot NSW 2020
    Disorganized, disconnected, dysfunctional.
    The good thingsWork/life balance was convenient.
    The challengesEverything being disingenuous.
    1 person found this helpful
    4.0
    Key Account Manager
    Aug 2024
    Melbourne VIC 3000former employee
    The best company in terms of people but tensions are daily as the expectations is to create the same past results with a third of the staff. Nobody will be there to train you.
    The good thingsThe most diverse, fun and wonderful people works there
    The challengesUnfortunately this is a company in a spiralling down trajectory for the last 7 years. This makes it a rotating door where people last very short periods unless they are one of the few who were there since the beginning.
    2.0
    Installation site supervisor
    Jun 2024
    Canberra ACT 26005 to 6 years in the role, former employee
    Understaffed, overworked, unsupported.
    The good thingsLifts are fun, the products are mostly pretty good. I had many decent co-workers.
    The challengesThe company has taken the “lean” approach to running company, and it is now running into the ground. They still magically expect the same outcomes, with no support or resources.
    1 person found this helpful
    5.0
    Head of Delivery Operations & Major Projects
    Nov 2023
    Melbourne VIC 3000current employee
    I delayed writing this review for a few weeks to get a good feel of the company, its culture and styles of leadership across levels of the business. Needless to say I have been very impressed.
    The good thingsIt was obvious from the start that safety, staff well being and upskilling are key to the success of the company. KONE has very experienced leadership and a history of promoting from within. It is wonderful (and common) to have people sharing their knowledge of over 30 years in the business which is testament to their focus on personal development planning.
    The challengesFrequent use of acronyms can be challenging in the first few weeks.
    1.0
    Electrician
    Oct 2023
    Sydney NSW 2000
    absolutely horrendous from start to finish, worked across multiple departments for years and can honestly say it's the worst company I've ever come across.
    The good thingsresigning, learning their products before working for the superior competition
    The challengeshigh staff turnover, management with no people skills or training, soulless company with no ethics or regards for customers
    2 people found this helpful
    1.0
    Installation Technician
    Sep 2023
    Mascot NSW 20205 to 6 years in the role, former employee
    Overall a good experience due to the large group of good decent people but unfortunately, not a great place given the style of management
    The good thingsMost of the people are great, very inclusive
    The challengesThe other group are disconnected from the pulse of the company
    2 people found this helpful
    1.0
    Elevator Service Technician
    Jul 2023
    Melbourne VIC 30049 to 10 years in the role, former employee
    Profits before people, including customers.
    The good thingsThe Union making sure we got paid well enough to put up with this poor company
    The challengesManagement and the divide between them and the actual workers
    3 people found this helpful
    1.0
    Finance Role
    Jan 2023
    Don't do it to yourself, its not worth it
    The good thingsNo good things. Hated it from start to finish
    The challengesPoor management Poor onboarding processes Non-existent IT support No work life balance People talking badly about their colleagues behind their backs Nom convenient office location Endless teams meetings with expectation to work late at night and weekends.
    4 people found this helpful
    4.0
    Lift Technician
    Jun 2022
    9 to 10 years in the role, former employee
    Great company until you are not needed anymore.
    The good thingsThe Team of Technicians
    The challengesWorking on 3rd party equipment, not having enough training.
    2 people found this helpful
    1.0
    Technician
    Jun 2022
    5 to 6 years in the role, former employee
    The company could be competing in the market if it were managed correctly. If managers respected their staff, they would be able to hold staff.
    The good thingsWork Colleagues, some aspects of the work and the amount of travel
    The challengesManagement, poor communication and lack of respect for workers.
    3 people found this helpful
    3.0
    Technician
    Apr 2022
    1 to 2 years in the role, former employee
    Great place to start but not a place to stay
    The good thingsReally great team environment, lots of good people, a chance to learn new things, interesting projects
    The challengesManagement does not have any idea what is going on in the business.
    1 person found this helpful
    1.0
    Payroll Role
    Oct 2021
    1 to 2 years in the role, former employee
    Dreadful, worse work experience ive ever had
    The good thingsThere was nothing good about this company
    The challengesEverything, incompetent management, terrible system, salary was poor
    2 people found this helpful
    1.0
    Payroll Role
    Sep 2021
    Disappointed.
    The good thingsWorkplace is very nice with the gym facility too. My role I enjoyed doing
    The challengesBeing let down all the time. Decisions being made without your knowledge and UNREALISTIC expectations to cover mgmts mistakes. No support given. Mgmt pretending they understand
    2 people found this helpful
    2.0
    Senior Legal Counsel
    Aug 2021
    7 to 8 years in the role, former employee
    Might do as a filler if you cannot get something more worthwhile at a better rate given the high workload and challenges in the market.
    The good thingsNice office space in Mascot, including gym facilities and end of trip.
    The challengesVery fast paced. Very high volume of work. Lack of communication nor any transparency from the legal manager who excels at managing up but not down. Compared to salary surveys we are at bottom. Challenging market. Poor IT support and no files in the cloud making working remotely very tedious and which leads to you working more hours given slow upload and download speeds.
    5 people found this helpful
    5.0
    Manager
    Oct 2020
    1 to 2 years in the role, current employee
    Re-energised and excited for whats to come.
    The good thingsIn 2020 there have been major changes to the leadership team - from our Managing Director through to middle management. It feels like a re-energised business and a much more collaborative environment. The people I work with are highly intelligent and friendly, and there are a number of transformation projects underway in the business - which means exciting work for me/ my colleauges to be a part of.
    The challengesLike any business there are pockets of old school thinking, but I can already see a drastic change in the 12 months I've been here. For the better. KONE is hiring outside of industry and really encouraging diversity of thinking.
    2.0
    Manager
    Oct 2020
    1 to 2 years in the role, former employee
    3 Managing Directors in 5 years
    The good things5pm Friday, and the weekend.
    The challengesSenior Management with 60's views on workplace equality
    2 people found this helpful
    1.0
    Administration
    Oct 2020
    7 to 8 years in the role, former employee
    Senior Management out of touch with the business
    The good thingsThe only good thing about KONE are the old-timers who have been there for a while and are happy to help
    The challengesHuman Resources and Senior Management negatively impact what could be a great business!
    6 people found this helpful
    1.0
    Service manager
    Jul 2020
    3 to 4 years in the role
    great till the end, then horrible no support
    The good thingswork variety, some nice people
    The challengesstressful, over worked, they expect OT all the time with out been paid for it
    3 people found this helpful
    2.0
    Administration Role
    Jul 2020
    Less than 1 year in the role, former employee
    Unfortunate experience
    The good thingsparking, nice office
    The challengesdealing with managers that gave little support.
    3 people found this helpful
    1.0
    Manager
    Apr 2020
    I would not recommend KONE to anyone.
    The good thingsYou can learn the business and leave after
    The challengesHigher-level managers keep changing quickly so there is little chance of growth
    5 people found this helpful
    4.0
    Sales Consultant
    Mar 2020
    1 to 2 years in the role, current employee
    Allows flexibility to use your creativiry to win with customers.
    The good thingsThe top tier of management has a philosophy of making employees happy for the reason of getting customers happy. It doesn't necessarily flow down to the lower layers but the philosophy is good.
    The challengesInexperienced lower tier managers.
    1 person found this helpful
    1.0
    Accounts Manager
    Mar 2020
    Less than 1 year in the role, former employee
    I thought it’d be a tight ship, not a shight tip
    The good thingsNot much, they pay you?
    The challengesDealing with incompetent management.
    5 people found this helpful
    2.0
    Finance Role
    Mar 2020
    Mediocre at best
    The good thingsGreat colleagues and that’s about it
    The challengesBroken procedures Poor management
    3 people found this helpful
    3.0
    Engineer
    Mar 2020
    I’ve been working here for several years, no one gave me any feedback about my performance throughout the entire time.
    The good thingsInnovative global company, market leader and a lot of opportunities around the world.
    The challengesSubstantially low salary in comparison to the market, career development is very vague, you found out second hand about roles and opportunities after they’re awarded to someone else. Lack of personal or department KPI. Very reactive approach instead of proactive. Managers are occupied at fixing problems instead of planning how to avoid them.
    2 people found this helpful
    1.0
    Legend
    Feb 2020
    3 to 4 years in the role, former employee
    Depressing
    The good thingsMoney and that’s it
    The challengesNever had trouble with LEGO when I was 6.....
    3 people found this helpful
    5.0
    Fitter special Class
    Nov 2019
    5 to 6 years in the role, former employee
    Great place to work
    The good thingsWorking with great people
    The challengesMaking deadlines to complete work .
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Adelaide SAAll Canberra ACTAll Melbourne VICAll Perth WAAll Sydney NSW
    View all