Krispy Kreme
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    Krispy Kreme
    (56 reviews)
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    Company Reviews

    Working at Krispy Kreme

    3.656 ratings in total
    5
    22
    4
    12
    3
    6
    2
    7
    1
    9
    79%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(56 ratings)
    Career development
    3.3(56 ratings)
    Benefits & perks
    3.5(56 ratings)
    Management
    3.3(56 ratings)
    Working environment
    3.7(56 ratings)
    Diversity & equal opportunity
    3.9(56 ratings)
    Ratings for Krispy Kreme are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 56 reviews sorted by most recent
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    1.0
    Manuacturing Manager
    Sep 2025
    Sydney NSW 20003 to 4 years in the role, former employee
    Great doughnuts. Don’t get fooled by the sweet place to work — that’s only for those working from home; inside, it’s toxic with unqualified managers and unfair promotions.
    The good thingsFree Donuts, coffee and discounted priced drinks.
    The challengesToxic work culture, unqualified senior managers, and unfair promotions based on connections instead of proper procedures
    2 people found this helpful
    1.0
    Assistant Manager
    Aug 2025
    Adelaide SA 50001 to 2 years in the role, current employee
    Store manager did not care about anything and left it all up to ASMs
    The good thingsdiscount, incentive program
    The challengesissues with management, such as favouritism, lack of support, and poor communication. challenges with work-life balance, including being pressured to work long hours and having difficulty taking time off. a high workload, particularly during peak hours and when understaffed. higher up did not care when store manager would do nothing and left everything up to ASMs. Poor company.
    2 people found this helpful
    5.0
    Team Leader
    Aug 2024
    Chadstone VIC 3148
    Love it :)
    The good thingsWork environment is good, communication is effective, welcome everyone and diversity is the main factor
    The challengesFavouritism sometimes become challenging
    1 person found this helpful
    2.0
    Team Leader
    Mar 2024
    Melbourne VIC 30001 to 2 years in the role, former employee
    No life outside of work allowed.
    The good thingsGood first job to have - sets you up with experience in a fast-paced hospitality setting.
    The challengesManagement is judgemental and won't take no for an answer. The amount of times I was pressured into doing shifts when I was already working upwards of 36 hours a week was crazy. When requesting time off, I was met with annoyance for 'abandoning the team'. Severely understaffed for the amount of work that needed to be done.
    8 people found this helpful
    5.0
    Team Member
    Sep 2023
    Brisbane QLD 40003 to 4 years in the role, former employee
    Ive worked at many places but this place would always be the best. Making great friends and growing together as a team. They'll be disagreements but if you just do your job and stay positive then youll do fine.
    The good thingsFree coffee and donuts Staff discount Great team
    The challengesRush hour especially Friday & Saturday nights Multi tasking if low on staff
    2.0
    Team Member
    Jul 2023
    Alexandria NSW 20153 to 4 years in the role, former employee
    It has its ups and downs, and it is definitely only recommended as a first job for younger people.
    The good thingsFellow Team Members and Team Leaders were great. Stayed longest because of them only. Frequently told I had a cool job.
    The challengesManagement takes things very personally. It would actually affect the work culture, they have the paperwork for it but not the practice. Among the people who work at the head office, especially management, only few actually care and are actually good people. Lack of communication from different departments, especially with regards of sorting online orders. Absolute circus of a management team. Work-life balance only for team members, managers and team leaders almost get no peace on their day off.
    1 person found this helpful
    5.0
    Production Crew
    Jan 2023
    Less than 1 year in the role, former employee
    Good working environment with good leader
    The good thingsWeekly payment . Good pay rate. Good shift and free foods
    The challengesFast pace working environment
    2 people found this helpful
    5.0
    Manager
    Aug 2022
    former employee
    Lots of amazing memories and I learned alot
    The good thingsLoved it as much as you can love retail
    The challengesTypical challenges being a manager
    2.0
    Sales Role
    May 2022
    Hard work, low pay, ungrateful management,
    The good thingsCo-workers are alright.
    The challengesBusiness lacks direction & organisation - SA Krispy Kreme is owned and run by Peregrine - who have become jack of all trades master of none. Lower management often incompetent, upper management aggressive & rude. Frequent issues with under-paying, stock shortages, store hygiene & OHS concerns with upper management unwilling to facilitate store requirements.
    8 people found this helpful
    3.0
    casual allrounder
    Nov 2021
    Less than 1 year in the role, former employee
    easy to get into the required mansions with surprising promptness and right dream team attitude
    The good thingspossibility of growth and great working environment
    The challengesnumbers goals and speed
    2.0
    ECommerce
    Jan 2021
    former employee
    Don't work here
    The good thingsFree doughnuts and some good teammates
    The challengesNo career progression. Management doesn't practice what they preach. Team culture is the worst, with lots of blame and pressure. Huge staff turnover as people can't put up with this environment. The only staff that can survive in head office are machiavellian.
    2 people found this helpful
    4.0
    Assistant Manager
    Mar 2020
    5 to 6 years in the role, current employee
    Amazing and worthwhile
    The good thingsImproved customer service skills Excellent customer relations Better time-management skills
    The challengesThe progression from Level 1 Team Member to Level 2 Assistant Manager in 2 months.
    1 person found this helpful
    4.0
    Team Leader
    Mar 2020
    1 to 2 years in the role, former employee
    Rewarded with life experience to progress to higher positions.
    The good thingsCareer development Insensitive, holidays.
    The challengesCompetitive team members.
    5.0
    Team Leader
    Mar 2020
    Less than 1 year in the role, current employee
    Such a great place to work
    The good thingsGreat team, excellent management team, and great opportunities for growth in the company
    The challengesNothing too bad, mostly well accomodating
    1.0
    Team Leader
    Mar 2020
    3 to 4 years in the role, former employee
    Wasted my time and energy
    The good thingsMulti culture people from different countries
    The challengesManagement is not co-operative
    2 people found this helpful
    2.0
    Team Member
    Mar 2020
    3 to 4 years in the role, current employee
    A very mild experience, would not recommend.
    The good things* free doughnuts and drinks * Can occasionally meet attractive customers every now and then.
    The challengesManagement Customer's Not having the correct equipment or product's.
    1 person found this helpful
    1.0
    Barista and customer service
    Mar 2020
    Less than 1 year in the role, former employee
    I wouldn't recommend it
    The good thingsFree doughnuts. Some nice co-workers.
    The challengesBad business management meant all casual staff got their hours cut. A lot of the team leaders were just grumpy.
    4.0
    State Manager
    Mar 2020
    encouraging environment with team work at the fore front
    The good thingsbenefits and team support and company morale
    The challengesreceiving a salary that is more suited to the experience of the employee
    1.0
    Team Leader
    Mar 2020
    3 to 4 years in the role, former employee
    Your here for a short time and not a good time.
    The good thingsMaking new friends, people that i worked with is the reason why I stayed so long (3 years)
    The challengesManagement was the worst I have ever seen in my whole time of retail/hospo I was told I was replaceable, always being blamed for mistakes made that happens without anyone’s fault. We were never praised it was a toxic environment
    5 people found this helpful
    5.0
    Retail Team Leader
    Nov 2019
    3 to 4 years in the role, current employee
    A flawless first job to have
    The good thingsWith a decent pay comes grest work, however above all working with an amazing team based work efforts makes it count
    The challengesBarista, customer service, and drive thru
    5.0
    Team Leader
    Nov 2019
    3 to 4 years in the role, current employee
    Great time, fantastic management
    The good thingsGreat team and career development.
    The challengesThere aren't any that I can think of.
    1 person found this helpful
    5.0
    Retail Sales Assistant
    Nov 2019
    By far the best place to work for
    The good thingsGood team to work with.
    The challengesCustomer service isn't easy, especially up selling.
    5.0
    Process Worker
    Nov 2019
    current employee
    enjoyed and happy working in a big family like company.
    The good thingspeople are very friendly and accommodating.
    The challengeseveryday is always a challenge to learn new things.
    1.0
    marketing role
    Sep 2019
    1 to 2 years in the role, former employee
    Not a great start to my career
    The good thingsFree doughnuts. Benefits were okay
    The challengesBad Management, no care of employees even though it is preached.
    5.0
    Process Workers
    Sep 2019
    1 to 2 years in the role, current employee
    Very Good
    The good thingsAll employee is like a family
    The challengesChallenges for cooperate and help
    3.0
    Team Member
    Jun 2019
    1 to 2 years in the role, former employee
    It was a good time but not for a long time.
    The good thingsThe team members at very supportive and create a family environment for each employee. Good perks in a sense you obtain discounted donuts and able to have flexible working hours.
    The challengesUnfortunately there is a lack of support from management and customers are very demanding.
    4.0
    Barista Team member
    May 2019
    Less than 1 year in the role, former employee
    Great experience, awesome environment to work in.
    The good things6 free doughs after every shift plus 50% crew discount.
    The challengesCareer progress, management tend to be a lot younger so if you're over 21 theres really no where to go.
    1.0
    Assistant Manager
    May 2019
    1 to 2 years in the role
    Experiences and lessons learnt
    The good thingsFriends you make along the way
    The challengesFast food means fast paced work, more so challenging when first opened of business
    4.0
    Retail Sales Assistant
    May 2019
    A fast paced environment with great culture within the stores and opportunities for personal growth.
    The good thingsThe culture within the business and between the staff members
    The challengesLittle input in the development of new ideas and initiatives, minimal communication with upper management
    4.0
    Team Leader
    Feb 2019
    3 to 4 years in the role, former employee
    Great work, average pay.
    The good thingsA great company culture. Each employee at Krispy Kreme seems to have a little spark of madness that makes working there so enjoyable. 25% discount if you work in South Australia, and six free doughnuts a shift if you work interstate. Great opportunity to engage with customers. Making someone's day when you give them their coffee or doughnut is a great feeling. Fast-paced, hard-working environment. Always lots to do and teaches you effective time management
    The challengesIn South Australia, at least, managers are over-worked and payed little more than normal team members. Overtime isn't a possibility at all. Management is also average at best.
    1 person found this helpful
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