I had to watch 60 Minutes in half an hour to keep up!The good thingsThe fast pace with a narrow margin for profit, combined with a multi-skilled workforce made it a hectic but very fulfilling workplace. Hot desking and everyone not just business development and sales were busy finding new opportunities for business. This was fantastic for engaging employees
The challengesLimited labour resources, forecasting operational needs was constantly challenging the branch and operations managers for accuracy. HR was 24/7 until the demand for its services dropped.