Employees at Lawrence & Hanson value the customer relationships, noting that customers are great and help develop industry knowledge. The work schedule is appreciated, with no weekend work required. Employees also enjoy the freedom and agency to grow business in their area, and many find their workmates to be supportive and contribute to a positive working environment.
However, there are some potential challenges, including concerns about management at both store and regional levels, particularly regarding communication and support. Training and support can be inconsistent, with employees sometimes expected to learn quickly from online resources with limited hands-on guidance. There can be high pressure to perform and meet deadlines, especially when staffing levels are low, and team dynamics can vary between branches, with some employees finding it difficult to work alongside certain colleagues.