Company Profile

Employees appreciate the meaningful and interesting work at Legal Aid NSW, helping disadvantaged and vulnerable members of society. The work/life balance is excellent, with flexible working arrangements including hybrid work from home and office, and job-share opportunities. Colleagues are lovely, supportive, and willing to help each other. Additionally, training and support are provided, with opportunities to undertake challenging work and learn new skills.

However, there are some potential challenges, such as concerns about management with reports of inconsistent management skills and workplace culture issues. Temporary contracts and limited permanent positions can create uncertainty about job security. Some staff have mentioned that career progression can be affected by limited transfer opportunities and perceived bias in advancement. The work can be emotionally demanding, as employees often deal with clients in difficult circumstances, and the workload can be busy and demanding with non-stop work requirements.