Lucas Collective
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    Lucas Collective
    (14 reviews)
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    Company Reviews

    Working at Lucas Collective

    3.014 ratings in total
    5
    4
    4
    1
    3
    2
    2
    5
    1
    2
    85%
    Rate salary as high or average
    36%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(14 ratings)
    Career development
    3.0(14 ratings)
    Benefits & perks
    3.0(14 ratings)
    Management
    2.7(14 ratings)
    Working environment
    3.6(14 ratings)
    Diversity & equal opportunity
    3.5(13 ratings)
    Ratings for Lucas Collective are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 14 reviews sorted by most recent
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    2.0
    Kitchen Hand
    Apr 2026
    Melbourne VIC 3000Less than 1 year in the role, former employee
    Has Potential if the management accepts the input from staff and makes large alterations.
    The good thingsCompetitive pay for the role meeting all a variety of people from a diverse background was very interesting
    The challengesi was extremely ill and i called in sick, got fired, not great Management is overbearing and does not consider the input of the staff. Grill americanos kitchen is an aposlude nightmare, completely unsafe and overcrowded for the majority of positions, its also does not help thats it is constantly over 30 degrees
    5.0
    Section Waitperson
    Dec 2025
    Windsor VIC 31811 to 2 years in the role, former employee
    Kind staff, respectful managers and positive team environment
    The good thingsIve dearly enjoyed working at Tombo Den. The managers and staff are among the best I've ever worked with. The tips are quite good, and the job comes with a generous 50% off all Lucas collective resturaunts.
    The challengesHours can be quite limited for casual workers due to declining popularity.
    2.0
    Chef de Partie
    Aug 2025
    Melbourne VIC 30002 to 3 years in the role, former employee
    No career growth opportunities always have to cover other section.
    The good thingsThe experience that to work in a busy restaurant.
    The challengesAlways work and cover the slack one. No opportunity for career growth.
    5 people found this helpful
    2.0
    Section Waitperson
    Apr 2025
    Melbourne VIC 3000Less than 1 year in the role, former employee
    There are great staff that work there and there is a relance on working holiday visa staff, interesting at first, a very different environment than a regular a la carte restaurant, then you start to see the cracks in the facade.
    The good thingsgood tips but you really work for them
    The challengesOppressive managers, underlying toxic company culture, high pressure environment, large sections, complicated sequence of service.
    2 people found this helpful
    1.0
    Cocktail Bartender
    Jul 2023
    Melbourne VIC 3000
    The company needs to train management on how to look after staff, support staff, provide staff with appropriate training and equipment for work. Very disappointing.
    The good thingsNice co-workers, great food and drinks.
    The challengesMicromanagement, lack of support from management, low wage for output of work you are doing and lack of staff training.
    17 people found this helpful
    4.0
    Guest Services
    Jul 2022
    3 to 4 years in the role, current employee
    Lucas Restaurants have encouraged career progression and permitted growth in different areas of the business. I appreciate the team element, and also their ability to entrust me to work autonomously.
    The good thingsClose team, young and vibrant group. Empathetic to external commitments. Reward loyalty.
    The challengesLearning new names, many different departments.
    2.0
    FOH
    Aug 2020
    1 to 2 years in the role, former employee
    Good for money but bad for your mental health
    The good thingsStaffs are extremely fun to work with. Tips during season are above average.
    The challengesMicromanagement is the first thing to be noticed. There is no leader only managers. Management do not consider the staffs opinion on important matters. Any issue will be told that it will be dealt with but without any proper follow up. Venues are always busy so it is not for faint hearted. You will be working your hard, very hard. Staff meals are cold and eating will result in just sick stomach.
    28 people found this helpful
    2.0
    Waitperson
    Jun 2020
    Not worth it
    The good thingsGood work experience, fun team
    The challengesPoor management (all round) = micromanaging, gaslighting and critical, will work you till you break.
    20 people found this helpful
    5.0
    Financial Officer
    Mar 2020
    Less than 1 year in the role, current employee
    Welcome to career development an opportunities which is amazing..
    The good thingsMonthly cake day , weekly team meeting. Good training programs. Team support
    The challengesCan be busy . However it is to be expected as hospitality industry. Have to be fast and precise.
    2 people found this helpful
    5.0
    Commercial Manager
    Mar 2020
    current employee
    Fantastic!
    The good thingsPeople, culture, rewards and recognition
    The challengesKeeping up with the progressive culture
    3.0
    Waitperson
    Nov 2019
    1 to 2 years in the role, former employee
    It's a good place to become an amazing waiter but it leaves you exhausted every day.
    The good thingsThe people and skills you learn.
    The challengesThey want to work till you drop, you can't take time off during holidays.
    10 people found this helpful
    1.0
    Anonymous
    Jun 2019
    1 to 2 years in the role
    I wouldn't recommend, there are better groups out there with management who cares about creating a good, open, respecting culture.
    The good thingsHaving some good, friendly people in the company was good, but hey, you'd hope so in every place you'd work.
    The challengesThe tone and attitude of management from the top down was bad. For the most part.
    19 people found this helpful
    3.0
    Management
    Feb 2018
    1 to 2 years in the role, former employee
    Fast paced & enjoyable yet in the end disappointing.
    The good thingsThe people, however, from what I understand this has changed drastically since my time.
    The challengesThere is no progressional path to train & develop young managers.
    3 people found this helpful
    5.0
    Pastry Chef de Partie
    Feb 2016
    Less than 1 year in the role, current employee
    Work life balance and excellent food
    The good thingsHours Diversity in type of food Career progression opportunity
    The challengesSpread out through Melbourne so some managers are spread thin Ordering for restaurants, because production facility is 40 mins from restaurants But if everyone is organised and communicates then all is fine
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