Luna Park Sydney
    (32 reviews)

    Company Reviews

    Working at Luna Park Sydney

    3.332 ratings in total
    5
    9
    4
    8
    3
    3
    2
    7
    1
    5
    75%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(32 ratings)
    Career development
    2.7(32 ratings)
    Benefits & perks
    3.2(32 ratings)
    Management
    2.7(32 ratings)
    Working environment
    3.2(32 ratings)
    Diversity & equal opportunity
    3.8(32 ratings)
    Ratings for Luna Park Sydney are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Guest Relations Officer
    Nov 2024
    Milsons Point NSW 2061Less than 1 year in the role, former employee
    Only temp time is better. Not worth fulltime
    The good thingsDiscounted food and merchandise
    The challengesManagement does not trust workers. Everything is permission
    1 person found this helpful
    2.0
    Ride Operator
    Oct 2024
    Milsons Point NSW 20611 to 2 years in the role, former employee
    Would you still apply for this job if you had the chance for a redo? Yes. But I would leave after 2 months instead of 2 years.
    The good thingsWhen you start, you start with trainees of diverse backgrounds and are often quite fun people. The job also provides great opportunities to interact with kids and parents. The job is very easy to work shifts around university and life.
    The challengesOf the group of people you start with, you will slowly start to leave Luna Park. Whether it be management yelling at you for something that is most likely their fault, the fact the job should be part-time and not casual, the job being in the sun and not accomodating of people who like to use the bathroom or have a break in a timely fashion or the feeling of isolation stationed somewhere for hours with no rotation because of the lacklustre training opportunity. Also there is no weekend loading which is not ideal.
    2 people found this helpful
    3.0
    Merchandise and Sideshow Games Attendant
    May 2023
    Milsons Point NSW 20611 to 2 years in the role, current employee
    It was fun at first, until management decided to change things.
    The good thingsThe pay is high for the work you do. You work with a great and diverse group of people.
    The challengesManagement not understanding the standpoint of employees leading to a poor work environment. Very busy during the holidays. When the temps reach 30+, management expects you to stand in the sun and make them money. Very high turnover rate. They only give us 1 shift a week.
    3 people found this helpful
    1.0
    Manager
    Dec 2022
    1 to 2 years in the role, former employee
    Could have been an amazing experience but wasnt
    The good thingsdiscount on food and bev the menu always changed
    The challengesNo opportunities unless you are a yes person with no ideas
    1 person found this helpful
    2.0
    Merchandise and Sideshows
    Oct 2022
    Before the turn over of management, the department was amazing. Well organised, open conversation with supervisors/managers and overall great experience.
    The good thingsThe people you work with is the best part
    The challengesThey recently got rid of split shifts and replaced them with insanely long shifts with only 30min break. No chairs so you’re standing for 8-9 hours straight. I used to be able to balance uni and Luna however, now it’s basically impossible to do such long shifts with little to no breaks and remain fit for uni.
    2 people found this helpful
    5.0
    Food and Beverage Supervisor
    Mar 2020
    5 to 6 years in the role, former employee
    It's just for fun to work at Luna Park that is like a magic.
    The good thingsVery busy workplace, but diverce team members are friendly and supporting each others, besides, useful to built up careers.
    The challengesIt is malti cultual workplace both of cowokers and guests, so sometimes might be struggle to communicate with them, and fast pace work environment.
    1 person found this helpful
    4.0
    Food and Beverage Attendant
    Mar 2020
    1 to 2 years in the role, former employee
    Incredible experience
    The good thingsI enjoyed being able to put smiles on people's faces
    The challengesThe management has gone down a bit in my department as the two managers had left
    2.0
    Ride Attendant
    Jan 2020
    3 to 4 years in the role
    Great peers, terrible management.
    The good thingsThe people you work with are amazing, diverse and friendly.
    The challengesThere are no penalty rates and most shifts are nights and weekends. Very high turnover, the majority of staff work for less than three months before leaving, meaning there is never a point where you coworkers are competent and you can trust them.
    2.0
    Guest Relations Supervisor
    Nov 2019
    A good short term job/university job.
    The good thingsFriendly colleagues and perks
    The challengesManagement doesn’t trust their staff and are not professional at all
    5.0
    Rides
    Nov 2019
    It’s an experience that everyone should in life be lucky enough to have .
    The good thingsEverything it’s the best place I have ever worked at , all the staff are amazing the experience of working at Luna park has be beyond amazing.
    The challengesLearning peoples names .
    4.0
    Operations Assistant
    Nov 2019
    Less than 1 year in the role, former employee
    Wonderful experience, totally worthly
    The good thingsWonderful teamwork, great attitude, beautiful and nice place. Well established procedures.
    The challengesLight and weather protection in some areas.
    4.0
    Food and Beverage Attendant
    Oct 2019
    3 to 4 years in the role, current employee
    IF you love to challenge yourself and have fun at work, join luna park
    The good thingsFlexible, fun and you get to work with people all around the world
    The challengesIn and out of the staffs, working with newbies during peak seasons
    2.0
    General worker
    Sep 2019
    Less than 1 year in the role, former employee
    Appalling management. Could definitely be improved.
    The good thingsMost of the staff are great. Atmosphere front of house is fun.
    The challengesManagement need to be educated on leadership and basic organisational skills
    4.0
    Ride Operator
    Sep 2019
    1 to 2 years in the role, former employee
    Lots of exercise and fun
    The good thingsGood training and people
    The challengesCold and wet in winter and burning hot in summer (outdoor position most of the time)
    2.0
    Department Manager
    Aug 2019
    1 to 2 years in the role, former employee
    A very resistant and guarded environment. To make changes it is very difficult and involves to many avenues of input. Very much a toxic environment unless you are willing to withdraw efforts to succeed.
    The good thingsYounger staff enthusiasm
    The challengesWorking amongst long serving employees which to a degree are very out of touch of new methods and ideals.
    1 person found this helpful
    1.0
    Maintenance Electrician
    Mar 2018
    1 to 2 years in the role, former employee
    A wolf in sheeps clothing!
    The good thingsGoing home at the end of the shift
    The challengesPoor management, high turnover of staff, no support from management, managers have far too many agendas, unrealistic expectations, extremely poor morale, long shifts and poor rostering system with last minute changes.
    3.0
    Rides Operator
    Feb 2018
    3 to 4 years in the role, former employee
    Tough
    The good thingsYou get to meet all sorts of crazy and interesting people from all corners of the world both coworkers and guests alike. It is such a unique place to be and the memories and friends you make while working there will obviously be different for everyone but memorable and insane and all in good fun. The view is fantastic and relaxing when you have the time to enjoy it. Free drinks and food once every month.
    The challengesThere is no room to move up and promotions are extremely rare. As a rides operator, you can only hope to learn more rides which is already very limited. I say “hope” because once you learn one ride, or particular rides, they tend to keep you there for every single shift until you break. In my case, I made a complaint about being on the same ride for nearly two years straight before learning something new, only to be put back on first ride a few months later. Supervisors and team leaders fully understood the situations we were placed in as they had once started in the same lowly positions, yet did nothing to make a change like offering more rotations. After a while it’s obvious to see that they put their friends on rides they want and shuffle everyone else around to accommodate. Weather protection is at the very minimum, which you will need to prepare for daily considering Sydney’s hectic weather. There is very little shade to protect ride operators and attendants from the sun as it moves during the day or to provide cover in heavy rain. Limited amount of rainproof jackets and pants, not nearly enough to provide the entire team. You can expect to be standing in one spot for 8 hours straight most days and there are no anti-fatigue mats provided so good luck trying to find completely plain black shoes that are also comfortable enough to handle a whole lot of standing, walking and rain.
    1 person found this helpful
    5.0
    Guest Relations
    Feb 2018
    Less than 1 year in the role, current employee
    Excellent
    The good thingsGreat team, friendly manager, work is fun and exciting.
    The challengesDifficult customers, sometimes gets very incoopetative.
    5.0
    Event Coordinator
    Nov 2017
    1 to 2 years in the role, former employee
    Fun exciting unbeliable views every day
    The good thingsColleagues, interesting,creative& fun fun fun
    The challengesCoordinating staff of a team over 20 crew. Haha rosters
    3.0
    Casual Chef
    Aug 2017
    Less than 1 year in the role
    Too many \"yes\"-sayer and too few \"yes, but what is the bigger goal\"-sayer
    The good thingsYou get breaks and food
    The challengesYou get many \"do this\" as \"just do this\", I was looking for \"do this, it is for...\"
    1.0
    Maintenance Electrician
    Aug 2017
    1 to 2 years in the role
    .
    The good thingsMaintenance staff and some of the other luna park staff.
    The challengesManagement not knowing what they were doing and trying to tell tradesman how ro do their job.
    4.0
    Guest relations
    Aug 2017
    Less than 1 year in the role, current employee
    Interested experience at an Iconic location in Sydney!
    The good thingsMeeting great people and making friends with fellow staff! Location and view of the harbour is also lovely to look at during working hours.
    The challengesHygiene of the workplace. Customer complaints, although they are handled to the best of our abilities, within customer service there are always complaints and tricky situations!
    2.0
    Ticket sales.
    Feb 2016
    5 to 6 years in the role, current employee
    Don't do it for the long haul
    The good thingsThe individuals working there great, great location and interesting clientele
    The challengesMiddle management have issues, this is fill in job.
    5.0
    Maintenance Electrician
    Feb 2016
    1 to 2 years in the role, former employee
    Great fun while it lasted.
    The good thingsGreat people I worked with then. Management all changed when I left.
    The challengesKeeping rides safe for all the good children to have fun on. Was rewarding.
    4.0
    Financial Controller
    Feb 2016
    5 to 6 years in the role, former employee
    Just for fun
    The good thingsPositive collegial environment
    The challengesPoor management - CEO ran it like a small family company
    5.0
    New Business Development Manager
    Feb 2016
    1 to 2 years in the role, former employee
    A magical place to work with genuine rewards for effort.
    The good thingsA wonderful atmosphere working with talented, diverse and friendly colleagues. A world-class venue.
    The challengesNo work place issues.
    5.0
    Retail Assistant
    Feb 2016
    Generally good but it can be improved.
    The good thingsGood benefits, nice environment, well equipped.
    The challengesSome people with a fever of power.
    1.0
    Electrician
    Feb 2016
    1 to 2 years in the role, former employee
    Couldnt get out of the place quick enough.
    The good thingsFinishing time each day.
    The challengesLack of moral due to being treated as an imcompetant as i was not a \"carny\". Shifts consistantly being changed to keep me working every weekend and public holiday on Salary and not being given owed time in lieu.
    5.0
    Maintenance Manager
    Oct 2015
    1 to 2 years in the role, former employee
    \"enjoyed the ride while it lasted\"
    The good thingsThe view
    The challengesold equipment
    4.0
    Customer seevice
    Oct 2015
    1 to 2 years in the role, current employee
    Its fun to work here
    The good thingsEasy to work
    The challengesHave to make customers happy
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