Marathon Health
(42 reviews)
Company Reviews
Working at Marathon Health
3.742 ratings in total
5
26
4
1
3
2
2
1
1
12
81%
64%
Work/Life balance
3.8(42 ratings)
Career development
3.6(42 ratings)
Benefits & perks
3.7(42 ratings)
Management
3.6(42 ratings)
Working environment
3.8(42 ratings)
Diversity & equal opportunity
3.7(42 ratings)
Reviews
Showing 43 reviews sorted by most recent
Sort by
most recent
1.0
Multiple roles
Apr 2026Wagga Wagga NSW 26502 to 3 years in the role, former employee
Initially shining but dulled quickly with new management trying to prove themselves at the detrimen
The good thingsSome good colleagues
The challengesManagers that state they are about supporting staff yet are the opposite in reality.
Offer 5 weeks leave but no leave loading so in reality you only get a couple of days extra. A look of talk about great culture until the rubber meets the road.
5.0
Behaviour Support Practitioner
Oct 2025Bathurst NSW 27954 to 5 years in the role, current employee
Fair pay for a fair day's work. Great team culture. Flexibility and autonomy. Room to build a career
The good thingsCareer progression opportunities. Professional development prioritised. Working in rural contexts and supported to complete outreach despite disability sector changes and travel restrictions. Modest KPI that is achievable with a focus on delivering quality client services rather than generating profits (we are a not-for-profit organisation). Treated like an adult, not micromanaged. Able to manage own caseload with autonomy and admin and management support constantly available when needed, rather than having excessive meetings. I have been afforded so much flexibility in this role to manage the demands of my work life, family life and even continuing university studies. I don't think I could achieve this balance anywhere else. Working full-time while completing a degree part-time is so rewarding and doable due to study leave and low minimum KPIs. Study allowance is paying for my degree too!
Great team culture working across multiple sites across country NSW, but still feel connected.
The challengesThe usual suspects. Pay increases that are aligned with cost-of-living increases would be great (currently capped at 2.5% per year). Contracts aligned with SCAHDS award would be better than having an enterprise agreement in my opinion. Maybe commission structures for employee incentives. Someone who achieves 25 hours of billable work per week would make the same as someone who achieves 21 hours of billable work per week. Hard to think of challenges; there are so few. This is a truly great place to work. :)
5.0
Centre manager, headspace Orange
Oct 2025Orange NSW 28001 to 2 years in the role, current employee
Supportive team, meaningful work, and strong culture made it a truly rewarding experience.
The good thingsWorking at Marathon Health has been an incredibly rewarding experience. The organisation genuinely prioritises staff wellbeing and professional development, which creates a supportive and empowering workplace culture. I’ve enjoyed being part of a passionate team that’s committed to making a real difference in the lives of young people and the broader community. The leadership is approachable and values input from all levels, and there’s a strong sense of collaboration across teams. The flexibility, trust, and encouragement to grow in your role make it a great place to work.
The challengesLike any dynamic and growing organisation, Marathon Health faces its share of challenges. However, the team has consistently been transparent and supportive at every juncture, which has helped ease pressures during peak periods and fostered a strong sense of resilience and collaboration.
1.0
Team Leader
Sep 2025Dubbo NSW 28303 to 4 years in the role, former employee
Survived my time there - barely
The good thingsGood things??? The paid three days between Christmas and New Year
The challengesFor an organization that supports mental health issues, it certainly creates poor health amongst its staff. Middle to higher management is the worst I have ever experienced; two-faced, liars, will claim your victories as their own, will share your personal information with staff to be liked, and will use you to get ahead. The real problem is that their managers are informed and nothing happens - perhaps because upper management is guilty of this too. This organisation borders on workplace management practices that would get them into trouble with Fair Work, but the employees are so battered and bruised and barely surviving to go that far, so again and again the organization gets away with it.
3 people found this helpful
5.0
Manager
Jul 2025Dubbo & Central NSW4 to 5 years in the role, current employee
Best Job i've had in a while.
The good thingsThe people, from the CEO to my colleagues and everyone in between are here for the right reasons,
The challengesThe job is challenging but i get the support needed to get the job done
5.0
Information Technology Support Officer
Jul 2025Dubbo NSW 28301 to 2 years in the role, former employee
Working in the IT department at Marathon Health has been a very positive and rewarding experience. The leadership team has been supportive and approachable, always willing to help and guide. The entire IT team is friendly, helpful, and collaborative, which made tackling challenges much easier. I learned a lot working alongside such a dedicated group, and I truly appreciate the supportive environment they created.
The good thingsSupportive and friendly team. Great work culture, meaningful work, and a positive environment that encourages learning and growth.
The challengesThe only challenge I faced was due to my visa situation, not the workplace itself. Overall, my experience at Marathon Health was extremely positive.
5.0
Behaviour Support Practitioner
Jun 2025Albury NSW 26401 to 2 years in the role, current employee
Great place to work - would strongly recommend!
The good thingsThe workplace culture is extremely supportive and positive. The KPIs are the lowest that I know of across the sector, which allows for a strong focus on professional development and employee wellbeing. The in-house clinical training is fantastic and really sets practitioners up for success!
The challengesThere have been hiccups along the way with staff turnover & the team needing to recalibrate each time, but overall everyone, across all levels, provides strong support to each other and fosters a safe work place. The standard of support and clinical work has increased greatly over the last 6 months.
5.0
Mental Health Clinician
Apr 2025Bathurst NSW 27953 to 4 years in the role, current employee
I've had brilliant professional development opportunities, and my profession is valued here at Marathon Health. Highly recommended workplace for anyone wanting to specialise in regional, rural and remote practice.
The good thingsExcellent professional development opportunities and mentoring from experienced clinical staff.
The challengesThe culture of continuous improvement requires effort; however, the results are rewarding.
5.0
Finance Role
Apr 2025Dubbo NSW 2830Less than 1 year in the role, current employee
Marathon Health offers a truly supportive and inclusive working environment, underpinned by strong and approachable leadership. The management team demonstrates genuine care for staff wellbeing and professional development, creating a culture where every voice is heard and valued.
One of the standout aspects of working at Marathon Health is the flexibility it offers. Whether it's flexible working hours, hybrid options, or understanding personal commitments, the organization goes above and beyond to help employees achieve a healthy work-life balance.
There is a clear openness to innovation and progress, with Managers who actively support staff in exploring new ideas, developing their skills, and advancing their careers. Team members are empowered to take initiative, contribute to meaningful projects, and grow both personally and professionally.
People feel respected, supported, and inspired to make a difference in the community.
The good thingsGood working cultural, leadership, good team.
The challengesI like most of the things
1 person found this helpful
4.0
Various Roles over 3 years
Mar 2025Wagga Wagga NSW 26503 to 4 years in the role, current employee
Strong opportunities for career progression for growth and development with a great community focus.
The good thingsGreat career progression opportunities, salary packaging is great, great community focus and really do practice their core values. Great work life basis and flexible where the company can be with in the position scope.
The challengesThe work is challenging but rewarding, and you are offered a lot of support to navigate the challenges from co-workers and managers in an inclusive environment.
1 person found this helpful
1.0
Behaviour Support Practitioner
Mar 2025Albury NSW 26401 to 2 years in the role, former employee
Potential to be great, but sadly misses the mark. Office culture is extremely poor and the main contributors to this are those in middle management roles. Team members often compared to others by management in a detrimental way resulting in severe fractures to the team as a whole. Operational managers are promoted too quickly and with insufficient managerial training often after contributing to the dismal work culture and sharing private and confidential information about others inside and outside work hours. Those in upper management failed dismally to address some extremely problematic behaviour within the team and instead brushed this behaviour under the rug or rewarded those who inarguably went against company values with a promotion. Minimal support offered for staff whose mental health was impacted due to their role and inappropriate conversations regularly occurred about other staff members, external providers and previous employees in the open plan office for anyone to overhear
The good thingsSalary packaging offered, flexibility provided as long as you met KPIs, ability to manage your own case load
The challengesExtremely poor culture, intense focus on KPIs inconsistent induction processes, clear favouritism and cliques in the team often stemming from middle management roles. Little action completed by HR or management following serious complaints resulting in staff leaving due to lack of support or empathy
4 people found this helpful
Human Resources
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. At Marathon Health, we aim to foster a positive and supportive work environment so please know that your feedback will help us improve. We would be grateful for the opportunity to discuss your experience directly with us if you are open to it.
30d+ ago
5.0
Behaviour Support Practitioner
Mar 2025Albury NSW 26403 to 4 years in the role, current employee
My experience at Marathon Health is marked by a strong team culture, where collaboration and mutual support is key. The high level of professionalism among colleagues ensures that the quality of work remains exceptional. This environment fosters both personal and professional growth, making it a truly fulfilling place to work. Additionally, the rural and remote work that Marathon Health does allows us to reach clients who might not otherwise have access to these essential services.
The good thingsWorking for Marathon Health is rewarding. We positively impact lives, work in a supportive environment, & benefit from continuous learning (a dedicated PD budget). The client-centered approach & lower adjusted KPIs ensure high-quality care. Seeing clients' progress brings job satisfaction & purpose
The challengesNo challenges to date as far as working for Marathon Health goes. However, you still encounter the day-to-day ones that we all experience within the industry, such as funding limitations.
1 person found this helpful
5.0
Team Leader
Feb 2025Bathurst NSW 27953 to 4 years in the role, current employee
Best career move I made working for Marathon. Marathon is truly a great place to work!
The good thingsMarathon Health fosters a positive work culture where they value their employees, encourages respect & promotes growth of their employees. They have a vision and passion for empowering communities to thrive
through equitable health & wellbeing, who advocates for equal access to quality health
The challengesNothing I don't like and if a challenge does arise I'm supported by my managers and those around me.
1 person found this helpful
5.0
Variouse roles over the years
Feb 2025Southern Highlands & Tablelands NSW7 to 8 years in the role, current employee
Love being part of a collaborative and innovative organisation looking to provide quality services well into the future.
The good thingsThere is a shared goal across the organisation to deliver a quality service to the consumer. I enjoy working with so many staff that share the same passion and a genuine care for outcomes. The organisation provides opportunities for coloration and innovation and is committed to its strategic goals.
The challengesOver the years I have found that I have been able to voice my opinions and be heard and supported with any challengers or out of the box ideas.
1 person found this helpful
2.0
Allied Health Professional
Feb 2025Albury NSW 26401 to 2 years in the role, former employee
MH (albury) care more about saving face and managers over clinicians and admin on the ground.
The good thingsImmediate colleagues, senior clinicians, team leaders and PBS team are amazing. Admin team are doing the best they can. Having paid leave between Christmas and new year without taking annual leave is great. Likely lots of staff at other locations that are great too but didn’t get to meet them.
The challengesExtremely top heavy with management, immediate managers to the allied health team do not support the team or team leader. At least 5 experienced allied health clinicians have left because of no changes over long periods of time, and these managers remain in their positions.
4 people found this helpful
5.0
Mental Health Manager
Oct 2024Bathurst NSW 27959 to 10 years in the role, current employee
This is honestly one of the best places I have worked!
The good thingsAn organisation that empowers healthcare professionals dedicated to their communities and eager to make a positive difference. It’s a collaborative environment that fosters creativity and focuses on client’s well-being as a priority. Management is supportive, and my teammates are not only skilled but also genuinely wonderful people to work with.
The challengesI have always been supported to tackle challenges as they arise in the workplace.
1 person found this helpful
1.0
Information Technology Role
Oct 2024Albury NSW 26401 to 2 years in the role
Frustrating and disheartening, but provided the experience I needed to move in in my profession.
The good thingsWorking with clinicians to contribute to your local community. The work was rewarding.
Building experience in diverse areas of my profession.
The challengesThe 'clique' mentality the other reviews warn about is true. As part of this, I was treated very poorly by seniors in my team and my manager. Myself and several others were expected to regularly tolerate disrespect and poor treatment. If we requested clarification or alternatives, we were punished. In a particularly severe case that I reported, it was covered up with no actions to resolve the issue or prevent it happening again.
My achievements were frequently claimed by my manager and seniors in the team as their own. If my achievements were witnessed by a third party, I would be punished. I was expected to achieve as little as possible, or alternatively where it could not be perceived, while maintaining business as usual for my line manager's social gain. Likewise, I frequently used to be "thrown under the bus" to cover for my line manager and seniors.
Marathon Health advertises benefits such as salary packaging, study allowance and flexible working, but they will not consistently approve these. Mine was declined as they were aware I was looking for other work. This was after the business indicated that it would be approved with the same awareness. As such, I encourage you not to consider these as contributing factors to your salary package in salary negotiations.
If you are considering an opportunity at Marathon Health, especially in Corporate Services (admin/IT/etc), I encourage you to consider the opportunity carefully.
6 people found this helpful
5.0
Administration Officer
Oct 2024Bathurst NSW 2795Less than 1 year in the role, current employee
Loving it so far!
The good thingsI've not been in the role long but I'm really enjoying it! The people are lovely and really patient whilst I'm learning. I've already been encouraged to look into professional development and there is so many resources for extra training & support. I'm still working my way through the long list of staff discounts but lots of good things so far!
The challengesNew industry for me, so learning the jargon, but I feel supported by my team so it won't be a challenge for long I'm sure!
1 person found this helpful
1.0
Positive Behaviour Support Officer
Sep 2024Albury Area NSW1 to 2 years in the role, former employee
Overworked, Underpaid, and Under-appreciated.
The good thingsThey advertise flexibility but can't define it. So, when you choose to use that flexibility, you get punished. Salary Packaging is good for some people.
The challengesKPI targets are impossible to meet due to the excessive number of unbillable meetings. Promises of pay rises never materialize, and the focus is on beating KPIs rather than genuinely helping clients. There's no real training, and expectations are unclear, with different standards for different staff. When you're unsure how to do something, instead of receiving guidance, you're blamed. Clear favouritism and cliques between management and certain staff are rampant—if you're not part of the 'in' group, you will be marginalized. Gossip about coworkers, stakeholders, and their personal lives is constant, and inappropriate comments and jokes about HR reporting are made frequently. Staff are exposed to unsafe situations and forced to continue working, as management only cares about KPIs. There's a high turnover rate—four people from my team left in my first month, IT staff quit within two weeks, and admin left within six months. The office environment is toxic. I wish I had read the reviews before accepting the job.
9 people found this helpful
1.0
Coordinator
Aug 2024Dubbo & Central NSW1 to 2 years in the role, former employee
Horrendous experience. Don't recommend.
The good thingsSold as a great opportunity with flexibility, but in reality this was completely up to your line manager.
The challengesManagement who don't investigate issues fairly and allow harrassment of employees to take place.
7 people found this helpful
1.0
Psychosocial Recovery Coach
Aug 2024Dubbo NSW 2830Less than 1 year in the role, former employee
I was put straight into the deep end. The induction was not great at all and I had no on job training from management I had to learn from other people sitting near me.
The good thingsGood people that I worked with and clients are all great.
The challengesManagement and unrealistic expectations.
6 people found this helpful
1.0
Client Services Role
Jul 2024Albury NSW 2640
Good clients, bad experience work wise because of IT problems and good people always leave due to the bad management here.
The good thingsClients are awesome, decent perks in my role to allow to work from home when needed.
The challengesTerrible IT management, the one application we always used was never working or terribly slow because IT here do not have a clue, the ones that did have a clue leave in frustration! Marathon is always looking for IT. Makes being a staff member here very difficult without IT support and working applications !!
6 people found this helpful
5.0
Therapist
Jul 2024Dubbo NSW 28303 to 4 years in the role, current employee
I enjoy working for this organisation it has purpose and looks after employees
The good thingsEveryone is friendly and willing to help support you in your career pathway. I like how easy it is to approach others with questions and everyone will help. Great flexibility and I love the employee discounts
The challengesSometimes pool cars can be hard to book during peak times but managers always work an alternative out
3 people found this helpful
Marathon HealthThank you for taking the time to review Marathon Health! We love hearing that staff feel supported in their career pathway.
30d+ ago
5.0
Human Resources Role
May 2024Bathurst NSW 27953 to 4 years in the role, current employee
If you would to be part of supporting regional communities, this is the place to work
The good thingsOutstanding culture.
Opportunity to make a difference in regional communities
The challengesYou will be supported to overcome challenges
1 person found this helpful
5.0
Aged Care Role
May 2024Albury NSW 2640current employee
Great place to go to work
The good thingsFantastic work culture, friendly and supportive managers / colleagues who seek to continually improve Marathon's programs and work environment
The challengesThe work is challenging but rewarding
1 person found this helpful
5.0
Team Leader
Jan 2024Wagga Wagga NSW 26501 to 2 years in the role, current employee
It is the most supportive work environment I have worked in and would recommend it to anyone.
The good thingsGreat office culture. Annual leave and understanding of personal leave. No job stress. Management supports you..
The challengesNone, it's a great workplace.
1 person found this helpful
1.0
Office Staff
Jan 2024Wagga Wagga & Riverina NSW
Wouldn't go back.
The good thingsThe colleagues that weren't out to climb the corporate ladder were the best part of the job.
The challengesManagement. Totally unprofessional, didn't hide who was liked and who wasn't. So many staff left in 12 months. More than 1 a month.
7 people found this helpful
1.0
Therapist
Jan 2024Wagga Wagga & Riverina NSW
A workplace shouldn’t be mentally draining because of the environment you’re in.
The good thingsAn OK professional development allowance compared to other organisations.
The challengesManagers prefer if you’re quiet, compliant and don’t speak up ever.
Since the size of the office has grown, culture diminished and became very clicky. There is no space for you if you don’t fit their normal.
5 people found this helpful
5.0
Coordinator
Aug 2023Albury NSW 26401 to 2 years in the role, current employee
Marathon Health is a great place to work. Lots of opportunity to work with other teams from across the footprint.
The good thingsGreat work/life balance, supportive management and fun collaborative environment.
The challengesVery proactive in overcoming challenges.
1 person found this helpful
5.0
Coordinator
Nov 2022Less than 1 year in the role, current employee
Marathon Health - the most supportive, inclusive workplace
The good thingsLovely staff, very supportive environment, perfect work-life balance, great pay with salary packaging
The challengesNo challenges - everyone very welcoming and it is a great place to work
1 person found this helpful