Masters Home Improvement
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    Masters Home Improvement
    (210 reviews)
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    Company Reviews

    Working at Masters Home Improvement

    3.2210 ratings in total
    5
    53
    4
    47
    3
    36
    2
    29
    1
    45
    79%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(210 ratings)
    Career development
    2.8(210 ratings)
    Benefits & perks
    2.6(210 ratings)
    Management
    2.6(210 ratings)
    Working environment
    3.3(210 ratings)
    Diversity & equal opportunity
    3.4(209 ratings)
    Ratings for Masters Home Improvement are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 210 reviews sorted by most recent
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    most recent
    4.0
    Paint Sales Assistant
    Mar 2020
    Working with family
    The good thingsFamily environment make new friends
    The challengesPutting stock way in the paint
    1.0
    CSA
    Nov 2019
    Would have been a fantastic company if customer and staff feedback was taken seriously. It may even still exist today but who knows?
    The good thingsThere was a very diverse range of people in the workplace. Good in-store management.
    The challengesA hardware store that was run just like a supermarket was doomed to fail.
    5.0
    Inventory Coordinator
    Nov 2019
    3 to 4 years in the role, former employee
    Absolutely loved it.
    The good thingsGreat opportunity for growth and good management
    The challengesExcessive amounts of stock
    1.0
    lmanagement
    Nov 2019
    The most difficult work environment I have experienced
    The good thingsGreat merchandise offer
    The challengesSupermarket people trying to run home improvements with the same mentality
    4.0
    Flooring Specialist
    Nov 2019
    Less than 1 year in the role, former employee
    It was good while it lasted.
    The good thingsGood people. We supported each other.
    The challengesKeeping the place tidy and serving and keeping up with KPI’s.
    4.0
    Green life assistant
    Nov 2019
    A good place to go to work for
    The good thingsThe personnel and management
    The challengesNothing that you could not deal with
    3.0
    Warehouse/Sales
    Oct 2019
    1 to 2 years in the role, former employee
    Well they Closed Down what else is there to say
    The good thingsflexible work hours love the customers
    The challengesmanagement, work load, organisation
    1.0
    Green life specialist
    May 2019
    1 to 2 years in the role, former employee
    I worked there for a year using my qualifications in my area but continually being put down by management so I resigned
    The good thingsGood collegues & product range
    The challengesTrying to improve attitude of management and more cooperation
    4.0
    Customer Service Role
    May 2019
    Overall great place to work
    The good thingsFriendly atmosphere
    The challengesNot a lot of shifts and opportunity to grow
    1.0
    Sales Role
    May 2019
    Not a safe place to work. Changed my life forever
    The good thingsThe Staff made for a fun day
    The challengesBeing told to do things that were outside safety rules
    1.0
    Retail Sales Associate
    May 2019
    1 to 2 years in the role, former employee
    I will never work in retail again
    The good thingsThey were a terrible company to work for thank god they closed down
    The challengesPeople running the Company had no idea what they were doing
    5.0
    CSA
    May 2019
    5 to 6 years in the role, former employee
    Fantastic company to have worked with, enjoyed every moment of my experience at Masters which by the way no longer exists
    The good thingsAs Masters no longer exists its not relevant to explain how great it was working with this company
    The challengesEveryday was something differet
    4.0
    Sales Assistant
    May 2019
    1 to 2 years in the role, former employee
    Good experience, gained new information and life long friends.
    The good thingsLearnt about new things. A lot of training on different products.
    The challengesNot enough training on a wide variety of products.
    4.0
    Department Manager
    May 2019
    1 to 2 years in the role, former employee
    Memorable
    The good thingsMostly very good culture and made some excellent friends
    The challengesSome management were dictators the others excellent
    2.0
    New store coordinator
    May 2019
    1 to 2 years in the role
    Great idea and challenging, just wrong way to go about running hardware stores.
    The good thingsPeople in the stores were great.
    The challengesManagement trying to run a hardware store like a supermarket.
    4.0
    Appliance Specialist
    May 2019
    3 to 4 years in the role, former employee
    Still ne there if they hadnt closed down
    The good thingsPeople I worked with
    The challengesManagement and procedures
    5.0
    Carpenter
    May 2019
    3 to 4 years in the role, former employee
    Excellent
    The good thingsWork 7days a week great employment
    The challengesNot a problem great employment
    3.0
    Customer Service Role
    May 2019
    3 to 4 years in the role, former employee
    Interesting and varied but no longer in business
    The good thingsthe people and products in the garden department
    The challengesmanagement and warehouse environment
    1.0
    Sales Role
    May 2019
    Eye opener
    The good thingsGoing home leaving not returning
    The challengesManagement no back up
    3.0
    Customer Service Associate
    Jun 2018
    Working for a company that is closing down is tough!
    The good thingsBefore we closed down it was a fun place to work with, my store had a great team!
    The challengesAs we got closer to closing down, we were heavily understaffed and customers were rude and voilent
    5.0
    Customer Service Representative
    Feb 2018
    I enjoyed the role and my fellows were easy to work with, and were truly a TEAM
    The good thingsAll good, actively mentored and praised
    The challengesBeing new to the role, the learning curve was very steep
    3.0
    Customer Service Associate
    Feb 2018
    1 to 2 years in the role, former employee
    Wonderful team but disappointing management
    The good thingsThe people you work with
    The challengesManagement. Cutting shifts to almost none. No training as promised. Changed their work values.
    5.0
    Forklift Operator
    Feb 2018
    1 to 2 years in the role, former employee
    Best hid ever
    The good thingsThe people I worked with
    The challengesEvery day it was different
    5.0
    Customer Service Operator
    Feb 2018
    Less than 1 year in the role, former employee
    The best jib i ever had
    The good thingsThe collegues the atmosphere
    The challengesLeaving when they closed down
    5.0
    timber & hardwear
    Feb 2018
    1 to 2 years in the role, former employee
    The best 2 years of my working career untill Masters closure.
    The good thingscustomers & fellow work mates.
    The challengescommunication with management very lacking
    3.0
    Kitchens,tools, hardware and plumbing associate
    Feb 2018
    Working in a good environment with management that had little or no people and management skills in hardware
    The good thingsBeing able to help customers with their projects with trade skills and common sense
    The challengesWorking with people that didn't know they didn't know and couldnt accept that you did.
    5.0
    Payroll Officer
    Feb 2018
    5 to 6 years in the role, former employee
    I couldn’t have been given a better opportunity working for Masters. It has helped me with where I am today and was the best working environment.
    The good thingsThe people you work with is what makes going to work so fun. Never a dull moment at Masters. It was one big family which continues to get together.
    The challengesLearning new tasks outside of your field, management would always help to ensure you understood.
    5.0
    Customer Service Associate
    Feb 2018
    3 to 4 years in the role, former employee
    GREAT INVIRONMENT.
    The good thingsThe good things about Working for Masters is everyone worked really well with each other. We become fri3nds there not only as workmates. We treat each other with respect. The Managers I had has always been fantastic. It takes a lot of work for a manager to have a great team workmates. If Masters was ever gonna be open again I will definately will work there again no doubt about that.
    The challengesThe Challenge will always be there, from learning different things, servicing customes will always be a Challenge not only for myself and bidy that works in P.R. But for me has always been a challenge, which is good so I know how to become more better at what I do.
    5.0
    Trade associate
    Nov 2017
    Memorable
    The good thingsPositive environment and friendly co workers
    The challengesDealing with upper management outside of store level
    5.0
    Customer Service Representative
    Nov 2017
    I enjoyed my experience so much
    The good thingsThe staff working there
    The challengesLearning new roles and having a diversity knowledge on most products
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