ME Bank
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    ME Bank
    (76 reviews)
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    Company Reviews

    Working at ME Bank

    2.976 ratings in total
    5
    12
    4
    18
    3
    13
    2
    15
    1
    18
    86%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(76 ratings)
    Career development
    2.6(76 ratings)
    Benefits & perks
    2.5(76 ratings)
    Management
    2.4(76 ratings)
    Working environment
    3.0(76 ratings)
    Diversity & equal opportunity
    3.2(76 ratings)
    Ratings for ME Bank are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 76 reviews sorted by most recent
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    1.0
    Customer Service Role
    Jun 2024
    Melbourne VIC 30001 to 2 years in the role, former employee
    No respect. Only challenges
    The good thingsThe lunch options are the office. That's it.
    The challengesLiterally everything
    3.0
    Analyst
    Oct 2022
    Was great, now changing.
    The good thingsOffice location: Melbourne central tower is a great location near the train station and shopping centre. Office view: the views from the higher floors are incredible. I don't think I will ever see so much of Melbourne again. Work-life balance: I cannot speak for others, but my work-life balance across my tenure was very good. Staff: there are a lot of good, knowledgeable staff who care about the place and each other. Products: the product range is good and simple
    The challengesME Bank purchase by BoQ: ME Bank were bought by the BoQ group in 2021. Many were glad ME Bank were not bought by a major bank however. The process of integrating the banks isn't easy and there is a clash of cultures happening. BoQ's waterfall style of project delivery doesn't fit ME Bank agile ways of working. There are many hybrid delivery teams making work a lot more complex. BoQ can demand tight deadlines for work. Turnover: the ME Bank turnover is rumoured to be in excess of 50% across 2021-2022. This creates pressure on remaining staff as the roles are not necessarily backfilled. Poor customer service: BoQ have very poor customer service. Work-office split: BoQ group dictate a 50/50 office-home split for working. This obviously doesn't suit everyone. I personally never did this, opting to work more from home. There may be motivations for this that they are not telling the staff. Business ops staff tended to work more from the office whilst delivery teams worked more from home. Integration in progress: until the group move to a unified set of systems, there will be a lot of fragmentation and work for people.
    1 person found this helpful
    3.0
    Team Leader
    May 2022
    Great staff and middle management, upper management need a reality check.
    The good thingsRelationships with other employees like most places is what keeps you going.
    The challengesExec. Management had policies in place that they didn't stick to themselves yet expected others to. If you tried to challenge them through People and Culture department then they would bend the truth to suit themselves.
    2 people found this helpful
    1.0
    N/A
    May 2021
    Too long
    The good thingsNo comment. Not much to say here.
    The challengesSo many. A lot of smoke screens.
    1 person found this helpful
    2.0
    Marketing Manager
    Jan 2021
    former employee
    Friends don’t let friends work at ME
    The good thingsCoffee downstairs was nice, conveniently situated at Melbourne Central
    The challengesIt’s awful, they are constantly trying to change and transform but can’t pull it off! You will try, then fail, you will get let go and replaced, and nothing will change. Save your energy for a company that values it
    2 people found this helpful
    1.0
    First Contact
    Jul 2020
    1 to 2 years in the role, former employee
    The worst
    The good thingsThe coffee downstairs was great
    The challengesManagers need to learn to grow and develop staff. They also need to show empathy and understanding.
    2.0
    Credit Officer
    Mar 2020
    Wait!!! Better opportunities will come somewhere else!!
    The good thingsWork life balance and flexibility options were available.
    The challengesPeople in management with no or short term vision and no plan B to overcome everyday challenges.
    4.0
    Specialist
    Mar 2020
    3 to 4 years in the role, current employee
    Love the people and the culture
    The good thingsPeople and culture is amazing
    The challengesManagement need training in managing people
    4.0
    Customer Experience Manager
    Mar 2020
    5 to 6 years in the role, former employee
    A fun time and good hearted bank
    The good thingsGreat D&I and culture of most teams. Close contact with execs and opportunity to grab what you want.
    The challengesChanging strategy, too many things in the go and legacy systems slow down delivery.
    1.0
    Customer Service Role
    Mar 2020
    3 to 4 years in the role, former employee
    Excruciating...
    The good thingsDecent location on top of Melbourne Central station and Emporium
    The challengesManagement is horrendous... Will only give decent opportunities to their friends etc which makes for bad/inexperienced managers all over the business. Tech is terrible too. Systems are constantly down and customers and staff are often put out by it, which creates unnecessary stress.
    3 people found this helpful
    2.0
    Analyst
    Mar 2020
    Resistance to change
    The good thingsHas made some inroads in being diverse
    The challengesResistance to change, adversarial work environment, culture
    2.0
    Senior Manager
    Mar 2020
    3 to 4 years in the role, former employee
    Nice people, but a backward organisation
    The good thingsNice people to work with, close to Melbourne central, smaller organisation
    The challenges‘Stuck’ mentality - little innovation, great brand but not what it’s like on the inside, toxic executive team, low capability in the organisation, poor processes and systems
    1.0
    Customer Service Role
    Jan 2020
    former employee
    I wish I was never convinced by the recruitment agency to work here and gave up an opportunity to work for another company with integrity.
    The good thingscentral location, average wages
    The challengesjust like every other bank except this bank tries to show a fake side of it. team. unless your best buds with management expect to be on the phones forever.
    1 person found this helpful
    1.0
    Operations Manager
    Dec 2019
    Soul Crushing Minefield
    The good thingsGreat location with lots of shopping options.
    The challengesTargets are set beyond what is reasonably achievable. Management have no accountability, consistently play the blame game so hardly anything gets done. Any type of leave especially sick leave is frowned upon and will impact your employment.
    3 people found this helpful
    4.0
    Learning Partner
    Nov 2019
    1 to 2 years in the role, former employee
    Loved my time there
    The good thingsGreat culture and an ethical bank
    The challengesIT environment is trailing behind competitors
    5.0
    MBM
    Nov 2019
    current employee
    Love it would certainly recommend great place to work just believe the pay and financial rewards needs to be reviewed
    The good thingsManagement and culture career movement
    The challengesPay is under average especially for expectation of working roles
    1 person found this helpful
    2.0
    Senior Change Analyst
    Oct 2019
    1 to 2 years in the role, former employee
    Utterly boring waste of time
    The good thingsExcellent team culture
    The challengesManagement make terrible decisions and waste talent
    3.0
    Human Resources Role
    Sep 2019
    1 to 2 years in the role, former employee
    So much potential but...
    The good thingsPeople, pay, location, casual dress code, diversity.
    The challengesTech is not up to scratch for an online business. Ideas are great but execution is poor. Employees are an after thought in decision making by management. Distinct lack of leadership and accountability.
    1 person found this helpful
    1.0
    First Contact
    Sep 2019
    current employee
    Horrific
    The good thingsLocated in the Melbourne Central Towers
    The challengesThe leaders are not leaders they don't support you make you feel on edge don't know how to lead and when asked for assistance they walk away but if your KPIs fall it's your fault not thiers.
    5.0
    Technical Writer
    Sep 2019
    Less than 1 year in the role, former employee
    One of best places I've contracted.
    The good thingsMost things: great environment, friendly people, great management.
    The challengesIT service good to great. Lack of clarity in restructure.
    1.0
    Senior Change Analyst
    Sep 2019
    It’s not what you think it will be like based on the brand
    The good thingsThe people make it worth going into the office for
    The challengesToo many politics and bad leadership
    5.0
    Customer Experience
    Sep 2019
    1 to 2 years in the role, current employee
    Welcoming, fun and focused on the right things
    The good thingsThe people and the culture
    The challengesLearning a new industry
    4.0
    Risk Specialist
    Sep 2019
    1 to 2 years in the role, current employee
    Great culture
    The good thingsCulture is fantastic
    The challengesFlat structure limited career opportunities
    1.0
    Consultant
    Aug 2019
    This workplace is toxic and exhausting.
    The good thingsLocation was awesome and co-workers who get you through the day
    The challengesThe management have no idea what they're doing. Management don't care about those who work under them. Employee welfare is non existent. No progression within the business
    1.0
    Lead People Partner
    May 2019
    3 to 4 years in the role, current employee
    Continuous poor leadership has severely affected the morale and culture
    The good thingsGood people who do their best in customer facing roles
    The challengesPoor senior leadership and toxic culture
    2.0
    Customer Service Adviser
    May 2019
    Less than 1 year in the role, former employee
    Soul destroying to get a full time position.
    The good thingsThe people i work with and the environment.
    The challengesDifficult to get full time.
    4.0
    Manager
    May 2019
    Positive
    The good thingsGood management and underlying strategy
    The challengesPoor systems and processes, sometimes political and low ph than average
    2.0
    Risk Manager
    Apr 2019
    1 to 2 years in the role, former employee
    Overall was a poor experience working at ME.
    The good thingsattracts a fun young crowd
    The challengesno clear direction, tone at the top is lacking. Career development and equal opportunities were lacking and promotions were based on relationships and not merit.
    1.0
    Relationship Manager
    Mar 2019
    3 to 4 years in the role, former employee
    Was great but started to go down hill 3 years ago
    The good thingsWorked with some great people first manager was amazing set up a great team
    The challengesHaving 5 bosses in the time of working there which meant the focus kept changing - they kept re writing the wheel, but not doing different things to get results.
    2.0
    Past Employee
    Nov 2018
    former employee
    I’ve watched the culture of this place disintegrate over the past few years and you couldn’t pay me enough to ever go back.
    The good thingsThe EBA. Thought they will probably modify that to screw people over in the years to come!!
    The challengesWorking with two-faced Managers and Executives with hidden agendas.
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