Menarock Aged Care Services
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    Menarock Aged Care Services
    (26 reviews)
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    Company Reviews

    Working at Menarock Aged Care Services

    3.226 ratings in total
    5
    9
    4
    2
    3
    5
    2
    4
    1
    6
    73%
    Rate salary as high or average
    46%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(26 ratings)
    Career development
    3.0(26 ratings)
    Benefits & perks
    2.3(26 ratings)
    Management
    2.8(26 ratings)
    Working environment
    3.2(25 ratings)
    Diversity & equal opportunity
    3.3(26 ratings)
    Ratings for Menarock Aged Care Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    most recent
    5.0
    Clinic Manager
    Jul 2025
    Pakenham VIC 38103 to 4 years in the role, current employee
    I am a dedicated healthcare professional with nearly 16 years of experience, progressing from Personal Care Assistant to Clinical Manager, with a strong background in aged care, team leadership, and delivering high-quality, person-centered care
    The good thingsI’m proud to be part of Menarock Life McGregor Gardens, an organization known for its compassionate, resident-focused care and its commitment to supporting staff growth and clinical excellence.”
    The challengesWorking in aged care brings unique challenges such as rising clinical complexity and workforce shortages. At Menarock Life McGregor Gardens, I’ve focused on leading with empathy, streamlining clinical processes, and supporting staff development to maintain high care standards, even under pressure.
    5.0
    Personal Care Assistant
    Oct 2023
    Highett VIC 31901 to 2 years in the role, former employee
    Great residents & lovely staff and management.
    The good thingsGreat staff and supportive management. Supported me in career development.
    The challengesThe aged care industry is difficult across the board. Wish there was more government support.
    1.0
    Personal Care Assistant
    May 2023
    Moama NSW 2731Less than 1 year in the role, former employee
    Knowing fellow staff will not help when asked
    The good thingsResidents very vulnerable
    The challengesJuggling more than one tasks
    3.0
    Nurse
    Jan 2023
    Could stepping stone for future careers
    The good thingsResidents and staff moral
    The challengesLow pay and high workload. Always short on staff
    1 person found this helpful
    5.0
    Manager
    Sep 2021
    Supportive and great company to progress in
    The good thingsOpportunity for internal promotion
    The challengesNone to me. I enjoyed my time there as a residential manager
    1 person found this helpful
    2.0
    Clinical Staff
    Mar 2020
    Poor management of staff and resident care
    The good thingsGood salary vs other big companies
    The challengesToo much workload, very high expectations but less time given for staff to do tasks
    2 people found this helpful
    4.0
    Personal Assistant
    Mar 2020
    1 to 2 years in the role, current employee
    Most of the staff are friendly and easy to work with.
    The good thingsGood staff and a friendly environment
    The challengesDuring night shift hard to control some residents if most of them are confused.
    3.0
    Eca
    Mar 2020
    1 to 2 years in the role, current employee
    Not a good workplace
    The good thingsNurses are good to work with
    The challengesNot many shifts, a person can’t just work there and earn enough. Management not thinks about employees
    1 person found this helpful
    5.0
    Personal Carer
    Nov 2019
    Less than 1 year in the role, former employee
    Supportive
    The good thingsThe residents and getting to work at different facilities, great and supportive staff
    The challengesNot many shifts at home facility so had to work across two, paper based documentation was difficult to get around.
    1.0
    PCA
    Nov 2019
    1 to 2 years in the role, former employee
    Loved the residence
    The good thingsI absolutely loved the residents
    The challengesManagement needs improvement
    3.0
    Manager
    Nov 2019
    They need to support their staff
    The good thingsFriendly staff at site level
    The challengesThe workload doesn’t match the hours they expect you to finish in. Part time hours for a full time job.
    2 people found this helpful
    1.0
    Personal Care Assistant
    Nov 2019
    Poor! Disappointing.
    The good thingsSome staff try really hard.
    The challengesUnderstaffed. Unrealistic expectations. Management in crisis and don’t know what they are doing... if they do, they are unable to communicate it
    2 people found this helpful
    5.0
    Registered Nurse
    Sep 2019
    Less than 1 year in the role, current employee
    Excellent and supportive
    The good thingsGood and supportive working Environment, Excellent team work.
    The challengesContinuity of work hours
    2.0
    Nurse
    Sep 2019
    Sorry no comments
    The good thingsFriendly staff nice refurbished rooms
    The challengesLow hour rates poor management
    1.0
    Personal Care Assistant
    Jun 2019
    Truly sad place to work with absolutely no support by management
    The good thingsThe residents and the social staff
    The challengesOverworked, too few staff for the amount of work - residents are suffering due to lack of care due to lack of staff members
    1 person found this helpful
    2.0
    Nurse
    May 2019
    not somewhere I would recommend
    The good thingsOther staff on the floor
    The challengesUnrealistic management expectations
    2.0
    Aged Care Nurse
    May 2019
    Less than 1 year in the role, former employee
    The expectations were enormous, support minimal and salary low
    The good thingsStaff pull together and try to do their best for residents
    The challengesLack of staff and equipment, micro-management
    1.0
    Pca/administration
    May 2019
    9 to 10 years in the role
    Worked in administration fir 11 monrhs and then got told l could not stay in that position even though I was doing a great job...
    The good thingsI had a chance to work in administration
    The challengesHaving everything in order for accreditation
    5.0
    RN
    Mar 2018
    Less than 1 year in the role, current employee
    Harmonious workplace
    The good thingsColleagues are supportive. A smaller size aged care makes it more like a home.
    The challengesSometimes there are days that can be too busy but manageable nevertheless.
    3.0
    Registered Nurse Div 1
    Nov 2017
    Could be better
    The good thingsDiversity, pay is within average
    The challengesTime management, staff to resident ratio, everything is pen and paper, talking with management, resident behaviour
    1.0
    Staff
    Sep 2017
    3 to 4 years in the role, former employee
    I met and still keep incontact with some wonderful people however i met some such horrible people you wouldn't wish your worst enemy met. T
    The good thingsNot alot in my time there
    The challengesPolitics. Management and staff.
    5.0
    Lifestyle Assistant
    Aug 2017
    3 to 4 years in the role, former employee
    All good I am happy with what I am doing right now.
    The good thingsEveryone friendly and residents family members are so good.
    The challengesTo dealing with too old staff then residents
    5.0
    Personal Care Assistant
    Aug 2017
    Cleaning
    The good thingsWork place feels like family.
    The challengesThere is doing well anymore.
    5.0
    PCA
    Mar 2017
    Great thirteen (13+) years with them.
    The good thingsVery friendly working staff.
    The challengesAs a night shift staff, there was always communication issues and differences of opinions which were a challenge.
    4.0
    facility manager
    Feb 2016
    3 to 4 years in the role, former employee
    overall good environment to work in and would recommend people to work there.
    The good thingsWonderful staffs and wonderful place for the aged customers. Great service delivered by genuine people.
    The challengesLocation and lack of benefits
    3.0
    PCA
    Feb 2016
    Less than 1 year in the role, former employee
    Great place to work
    The good thingsDiverse workforce which enables employees to learn from each other
    The challengesNot too many shifts as there are a lot of workers hence you have to share the work
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