MetLife Insurance
Write a review
    MetLife Insurance
    (21 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at MetLife Insurance

    3.621 ratings in total
    5
    6
    4
    7
    3
    3
    2
    4
    1
    1
    95%
    Rate salary as high or average
    62%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(21 ratings)
    Career development
    2.9(21 ratings)
    Benefits & perks
    3.5(21 ratings)
    Management
    2.9(21 ratings)
    Working environment
    3.5(21 ratings)
    Diversity & equal opportunity
    3.8(21 ratings)
    Ratings for MetLife Insurance are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 22 reviews sorted by most recent
    Sort by
    most recent
    1.0
    Corporate Service Specialist
    Oct 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Wouldn't bother unless you like working in a toxic environment
    The good thingsSome really great people that were supportive and friendly, beautiful office
    The challengesMy time at this company was extremely challenging. The work environment was toxic, and staff were consistently treated poorly. Many of the individuals I worked with created a culture that was uncomfortable and unwelcoming. Management, along with certain executive assistants, demonstrated some of the most unprofessional behavior I’ve encountered in my career. Unfortunately, HR was unresponsive and failed to provide support or clarity when it was most needed. Overall, it was the worst professional experience I’ve had.
    5.0
    Risk Manager
    Mar 2024
    Sydney NSW 20007 to 8 years in the role, former employee
    Best place to work.
    The good thingsFortune 500 company, company with long history and good culture. Customer and People oriented.
    The challengesImpact from economic changes
    2.0
    Accounts Administrator
    Oct 2020
    Less than 1 year in the role, former employee
    I believe MetLife is a good company to work for, but would not recommend or take another job in the Finance department.
    The good thingsI believe teams other than Finance enjoy work/life balance and opportunities for growth.
    The challengesI found my work load extremely intense and had issues with my direct manager. HR seemed disinterred in helping or empathising with my issues.
    1 person found this helpful
    4.0
    Accounts Payable Officer
    Mar 2020
    Less than 1 year in the role
    Oversell giod
    The good thingsFlexibility in working hours
    The challengesWorking at month enc
    3.0
    Customer Strategy & Innovation
    Mar 2020
    1 to 2 years in the role
    Good employee benefits but it’s a slow and clunky multinational.
    The good thingsGood employee benefits
    The challengesSenior management can’t agree on anything and global control stifles a lot of progress.
    5.0
    Senior Underwriter
    Nov 2019
    former employee
    Great place to work with excellent benefits
    The good thingsWork from home. Flexibility. Insurance cover
    The challengesDealing with specific Manager at that time not willing to deal with issues.
    3.0
    Manager
    May 2019
    1 to 2 years in the role
    Great people, but let down by a lack of accountability
    The good thingsVery friendly, welcoming team.
    The challengesManagement heavy structure.
    1 person found this helpful
    4.0
    Sr Project Manager
    Feb 2018
    challenging role in fantastic work environment
    The good thingsgreat people and team environments
    The challengeschanging management approaches
    1.0
    Financial Accountant, Finance
    Feb 2018
    Less than 1 year in the role, former employee
    not an enjoyable place to work
    The good thingsmy co-workers were nice, we remain friends after Metlife
    The challengestoo much manual work, hired qualified employees to do junior work, unsupportive & inexperience direct manager.
    1 person found this helpful
    3.0
    ICT Manager
    Apr 2017
    Sydney NSW 2000
    Overall not bad place to work
    The good thingsGood environment to work in
    The challengesBeing a very small business unit to a global giant
    4.0
    Senior Underwriter
    Mar 2016
    7 to 8 years in the role, current employee
    Good day at work
    The good thingsI enjoyed coming in the morning to face the challenges ahead of me, the communication with one another within the company, the benefits the company offered the employees.
    The challengesAt times, you can have a bad conversation on the phone with client but as long as you keep yourself calm and handle it professionally, your outcome will be good
    5.0
    Manager
    Feb 2016
    Less than 1 year in the role, current employee
    Great experience
    The good thingsGreat place to work, friendly atmosphere, good people
    The challengesSometimes the workload
    2.0
    call centre agent
    Feb 2016
    Sydney NSW 2000Less than 1 year in the role, former employee
    pretty mundane. no direction.
    The good thingsIt was pretty laid back.
    The challengesManager didnt know much and nor did the team leader, both external hires while we had a person within the team that had all the relevant qualifications and expierence to perform the roll well.
    4.0
    Admin
    Feb 2016
    1 to 2 years in the role, current employee
    Good environment and culture, management could be more aggressive
    The good thingsGreat work culture, a high level of respect among employees. Relatively low stress environment. Not hierarchical. Active promotion of social activities. A reasonable amount of benefits.
    The challengesHigh turnover in recent months, followed by poor hiring choices that are affecting the culture and energy of the company. Poor expense control. Lack of direction or guidance from management.
    5.0
    customer service manager
    Feb 2016
    1 to 2 years in the role, former employee
    if you want to make good money and have a rewarding career.. metlife is your kickstart option
    The good thingsThe culture and the vibe is amazing. Constant gift cards been handed out to top performing employees
    The challengesHaving to hit KPI targets on a weekly basis was obviously the biggest challenge for all of us.. however we manage to overcome it as a team!
    2.0
    Indra
    Feb 2016
    Most difficult, negative and unrewarding job in my working life.
    The good thingsLocation is great being just above town hall station. Heaps of potential in theory. Active social club if your into such.
    The challengesSmall remote operation at the edge of a massive global one. Very high turnover. Hugh technical, operational and cultural debt in technology.
    4.0
    Telesales exec
    Feb 2016
    Less than 1 year in the role, former employee
    Great experience, first ever sales role & 4ish year on I'm still working in sales.
    The good thingsGreat team atmos, buzz arose be office, good training, table tennis at lunch.
    The challengesConstant cold calling
    5.0
    IT Infrastructure Project Manager
    Feb 2016
    Less than 1 year in the role, former employee
    Great company to work for
    The good thingsSmall agile company. easy access to those in senior positions
    The challengesMost of the incumbents have changed over the past twelve months
    4.0
    Team Leader
    Sep 2015
    Good company to start your career
    The good thingsTechnology, simple management structure, opportunity to growth
    The challengesWork life balance, company strategy often changes and lack of communication.
    2.0
    Analyst
    Sep 2015
    3 to 4 years in the role, former employee
    Disruptive
    The good thingspeople
    The challengesmanagement
    4.0
    Administration Officer
    Sep 2015
    First amazing corporate job
    The good thingsColleagues
    The challengesNew leadership strategy, new management.
    5.0
    Insurance sales
    Sep 2015
    Less than 1 year in the role, former employee
    Met amazing people, had great coaching from team leaders, worked hard and made loads of money
    The good thingsCommission and supervisors
    The challengesMaking sales targets
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.