Provide exceptional customer service experiences to our internal and external customers.
Provide exceptional customer service experiences to our internal and external customers.
11d ago
11d ago
MetLife Insurance
(21 reviews)
Company Profile
Company overview
Website
Industry
Insurance
Primary location
Australia
We are ...We're a leading provider of life insurance and retirement solutions, partnering with employers and super funds to help more Australians create a lifestyle they love – and providing help when they need it most.Our 145-year history and global presence gives us the scale and experience to be a valued and trusted partner in business. We protect customers in more than 40 countries worldwide, and lead the market in corporate insurance solutions in the US, Japan, Latin America, Asia, Europe and the Middle East.But while we're proud of this success, we know that the true sign of our worth is the difference we make to the lives of the customers we serve.Source: This is an extract from the company's own website.
Jobs at MetLife Insurance
Based on your search activityTo Manage Internal and External Dispute matters to resolution including AFCA matters.
To Manage Internal and External Dispute matters to resolution including AFCA matters.
19d ago
19d ago
Reviews overview
3.621 ratings in total
5
6
4
7
3
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4
1
1
95%
62%
What’s it like working at MetLife Insurance?
AI summary of recent reviews
MetLife Insurance offers several positive aspects for employees, including a supportive and friendly work culture with welcoming team environments. The company provides flexible working arrangements, comprehensive employee benefits, and well-located offices with good facilities. Many employees particularly value the collegial atmosphere and social aspects of the workplace.
However, employees face certain challenges, including frequent changes in management approach and leadership alignment issues. Some departments experience heavy workloads, particularly during busy periods. The company's structure as part of a large global organisation can create complexities for local operations, and periods of high staff turnover have impacted team dynamics.
Is this AI summary useful?
Recent reviews
1.0
Corporate Service Specialist
Oct 2025Sydney NSW 2000Less than 1 year in the role, former employee
Wouldn't bother unless you like working in a toxic environment
The good thingsSome really great people that were supportive and friendly, beautiful office
The challengesMy time at this company was extremely challenging. The work environment was toxic, and staff were consistently treated poorly. Many of the individuals I worked with created a culture that was uncomfortable and unwelcoming. Management, along with certain executive assistants, demonstrated some of the most unprofessional behavior I’ve encountered in my career. Unfortunately, HR was unresponsive and failed to provide support or clarity when it was most needed. Overall, it was the worst professional experience I’ve had.
5.0
Risk Manager
Mar 2024Sydney NSW 20007 to 8 years in the role, former employee
Best place to work.
The good thingsFortune 500 company, company with long history and good culture. Customer and People oriented.
The challengesImpact from economic changes
2.0
Accounts Administrator
Oct 2020Less than 1 year in the role, former employee
I believe MetLife is a good company to work for, but would not recommend or take another job in the Finance department.
The good thingsI believe teams other than Finance enjoy work/life balance and opportunities for growth.
The challengesI found my work load extremely intense and had issues with my direct manager. HR seemed disinterred in helping or empathising with my issues.
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