Mitre 10
(128 reviews)
Company Reviews
Working at Mitre 10
3.1128 ratings in total
5
26
4
34
3
22
2
14
1
32
56%
55%
Work/Life balance
3.2(125 ratings)
Career development
2.6(126 ratings)
Benefits & perks
2.5(125 ratings)
Management
2.8(125 ratings)
Working environment
3.1(126 ratings)
Diversity & equal opportunity
3.0(125 ratings)
Reviews
Showing 128 reviews sorted by most recent
Sort by
most recent
5.0
Retail Sales Assistant
Mar 2026Maddingley VIC 3340Less than 1 year in the role, current employee
It was good and id work here forever if i could
The good thingsThey're supportive and are always ready to help
The challengesThere was nothing that could be improved
5.0
Team Member
Jan 2026Cooranbong NSW 22651 to 2 years in the role, former employee
Experience in clients for different products tjhey needed.
The good thingsloading and unload trucks. Taking care of clients and customer needs. Helping with any building product as needed.
The challengesThe demand shortage of supplies.
3.0
Sales Role
Oct 2025Kingston TAS 7050Less than 1 year in the role, former employee
A good first job opportunity, communication and understanding of staff would improve the experience.
The good thingsWorking at Mitre 10 was a good way for me to enter the workforce, learn customer service skills, and gain a deeper understanding of a different POS system.
The challengesCommunication between managers and staff could be improved on, and having a deeper understanding of employees and the problems they face such as ADHD and Autism would make working here more enjoyable.
1.0
Retail Sales Assistant
Oct 2025Bacchus Marsh VIC 33402 to 3 years in the role, former employee
Mind blowing, toxic, no direction
The good thingsThe end of the day.
Tea breaks
The challengesCommunication and direction
Less upper management focus and more emphasis on the actual team.
5.0
Sales Assistant
Oct 2025Bondi Junction NSW 2022Less than 1 year in the role, former employee
It was an inspiring and challenging experience working in Sunlite Mitre 10
The good thingsCustomer interaction and arranging the merchandise
The challengesTechnical product knowledge
3.0
Retail Sales Assistant
Aug 2025Leeton NSW 2705Less than 1 year in the role, current employee
A great "in-between" job whilst searching for a career.
The good thingsFeeling included, support.
Slow paced, 1 hour lunchtime.
Reasonable hours.
Relaxed safety standards.
The general public are very nice.
The challengesThe hourly rate is too low, the amount of double, triple, quadruple handling heavy items is endless.
1.0
Site Support Officer
Jul 2025Somerville VIC 39123 to 4 years in the role, current employee
Definitely do not look after staff that are honest and caring about the business.
The good thingsyard and office staff
The challengessenior management/owners
1.0
Retail Sales Assistant
Jun 2025Ballarat VIC 33503 to 4 years in the role, former employee
Not A Place To Work While it had its good moments, it is not a place to work for career advancements. HR is out of it's depth and prioritise the wrong issues. Work hard to advance and being told you're not doing enough is both defeating and demoralising. plus being given higher responsibilities without the role or pay is not right
Talent Acquisition ManagerThank you for taking the time to write a review and share your feedback. We're glad to hear you had good moments. We would welcome the opportunity to discuss any specific concerns with you directly. Please reach out to our P&C team with more information.
30d+ ago
4.0
Trainee
May 2025Kincumber NSW 2251Less than 1 year in the role, former employee
Was a good experience.
The good thingsAssisting the Register. Carrying customers' products to cars.
The challengesA little tricky to control the cleaning device they hame.
Talent Acquisition ManagerThank you for taking the time to share your thoughts. We're glad to hear you've had a positive experience. Sounds like you were indeed mighty helpful for our customers thank you. We appreciate the feedback around the cleaning device being a bit tricky to use and we pride ourselves on providing training and the right tools to do the job so if you could, we’d like to hear more about that challenge so we can improve. Please reach out to our people advice team.
30d+ ago
1.0
Sales Assistant
Mar 2025Ballarat VIC 33501 to 2 years in the role, current employee
Not an experience I would recommend
The good thingsSome great people within the business
The challengesA HR department and management team that are way out of their depth. To people skills or knowledge of trade or retail
Talent Acquisition ManagerThank you for taking the time to share your thoughts. We're glad to hear you are having a positive experience with your colleagues.
We appreciate the feedback around skills. We would welcome the opportunity to discuss any specific concerns with you directly. Please reach out to our P&C team with more information.
30d+ ago
4.0
Customer Service Role
Feb 2025North Tamborine QLD 42721 to 2 years in the role, former employee
Working here wasn't as bad as it may seem.
The good thingsNice colleagues, and decently flexible working hours. Nice customers.
The challengesManagement for a while was very hands-off
Talent Acquisition ManagerThank you for taking the time to share your thoughts. We're glad to hear you've had a positive experience with nice colleagues and customers and we are proud to offer flexible working arrangements.
We appreciate the feedback around management. We’d welcome the opportunity to discuss any specific concerns with you directly. Please reach out to our people advice team.
30d+ ago
2.0
Sales Assistant
Jan 2025Kingston TAS 70503 to 4 years in the role, former employee
If you are planning on working here have a backup
The good thingsThe camaraderie built between the floor staff over the shared disgust at management was the best part of working here.
The challengesManagers have no idea what they are doing. They either micro manage every aspect and screw it up for you or they offer no assistance when needed and the project is disrupted. Opportunities for growth in the business are offered but only the extremely thirsty boot lickers ascend. Also bonuses suck.
Talent Acquisition ManagerThank you for taking the time to share your thoughts. We're glad to hear you've had a positive experience with building camaraderie.
We appreciate the feedback around opportunities for growth and management. We’d welcome the opportunity to discuss any specific concerns with you directly. Please reach out to our people advice team.
30d+ ago
1.0
Warehouse Storeperson
Jan 2025Toowoomba QLD 43503 to 4 years in the role, former employee
Not at all worth it, avoid at all costs.
The good thingsNothing. Literally nothing.
The challengesManagement are a nightmare. The Timberyard manager I reported to was amazing. Every single other manager in AND outside of the warehouse were terrible.
Good luck ever calling in for a day off if you need one. I got asked why I couldn't come in the afternoon after my grandad's funeral. Management are so out of touch with reality. There is a high turnover here for a reason.
Management use a zoning loophole to pay warehouse staff a retail award.
1 person found this helpful
1.0
Retail Sales Assistant
Nov 2024Sunshine Coast QLD
Just. Don't.
The good thingsStaff discounts. Some great staff.
The challengesManagement are micro-managers. Staff that work hard are given more and more to do. Lazy staff get away with it. Staff turn over is huge. Pay is not good, even for retail. And you don't get paid more even when you take on extra responsibilities.
5 people found this helpful
Talent Acquisition ManagerThank you for taking the time to share your thoughts. We're glad to hear you've had a positive experience with fellow team members.
We appreciate the feedback around management and responsibilities. We’d welcome the opportunity to discuss any specific concerns with you directly. Please reach out to our people advice team.
30d+ ago
2.0
Retail Sales Assistant
Jun 2024Kingston TAS 70507 to 8 years in the role, former employee
Since it’s no longer a family business it’s simply been going downhill.
The good thingsGood working relationships have been made on the shop floor for the most part. Enjoyed working closely with those at the same level.
The challengesKeeping up with the company slogans and values when most of the management simply ignore or take no part in them.
Management are very distant and unsupportive, often saying there’s a good chance for progression but with no action for majority of staff. Also ignoring safety protocols themselves but discouraging others from doing what they do.
1 person found this helpful
Talent Acquisition ManagerThank you for taking the time to share your thoughts. We're glad to hear you've had a positive experience with your peers.
Safety is of the utmost importance to us and we’d welcome the opportunity to discuss your specific concerns with you directly. Please reach out to our leader P&C team.
30d+ ago
2.0
Purchasing Officer
Dec 2023Katoomba NSW 27807 to 8 years in the role, former employee
Great team but the business as a whole is a mess, there is no room for growth or recognition from the company.
The good thingsThe team within the store are fantastic and the only reason I stayed as long as I did.
The challengesManagement, salary, having to fight for any sort of progression, recognition, or pay increase
4.0
Trade Coordinator
Nov 2023Moe VIC 3825
Great Family Business
The good thingsGood Co-workers and great family run business
The challengesA few over the years but nothing that doesn't get resolved
5.0
Assistant Store Manager
Aug 2023Young NSW 25945 to 6 years in the role, former employee
Enjoyable role in a diverse industry.
The good thingsEnvironment, staff, company.
The challengesMale dominated industry
1.0
Customer Service Representative
Mar 20231 to 2 years in the role, former employee
Lazy staff allowed to be lazy and good staff taken advantage of by giving lots of duties.
The good thingsGreat People to work with at a lower level
The challengesWorking with the lower level people
1 person found this helpful
2.0
Sales
Jan 20233 to 4 years in the role, current employee
It depends on what store you work in, some are ok some are awful
The good thingsCertain stores are better than others, my location is not correct as NZ locations are not an option
The challengesThey pay people terribly, management is the worst. Do not work here
1.0
paint specialist
May 20221 to 2 years in the role, former employee
dissapointing
The good thingsthere wasn't anything good about working here
The challengeshorrible leadership and micromanaging and dismissals with no reasons given
3.0
Sales Assistant
Feb 2022I thoroughly enjoyed working with the management and staff.
The good thingsWalking into work every morning not know how I will be challenged during the day, and feeling that I had accomplished something at the end of the day.
The challengesWorking 7 days a week
4.0
Retail Sales Assistant
Dec 20201 to 2 years in the role, former employee
Overall Great first job, worked for experience not money.
The good thingsFlexible, Welcoming and Engaging
The challengesLow Wage, Lack of Training and Stern Managers
1 person found this helpful
1.0
customer service
Sep 2020horrible
The good thingsearly start early finish
The challengesNo support from head office , hopeless upper managment
3 people found this helpful
1.0
Sales Assistant
May 2020Don't even apply
The good thingsBest thing was HOME TIME
The challengesManagement good luck
3 people found this helpful
5.0
Customer service/retail/accounts
Mar 2020Less than 1 year in the role, former employee
I enjoyed getting up and going to work every day.
The good thingsHappy environment. Friendly and helpful team members
The challengesTaking on extra jobs and been given that chance.
Learning certain types of plumbing fittings
1.0
Checkout Operator
Mar 2020Less than 1 year in the role, former employee
Loved my colleagues but unfortunate treatment by management
The good thingsLovely colleges with great knowledge on hardware
The challengesPoor management who care little for staff. Minimum wage.
3 people found this helpful
1.0
Truck Driver/ offsider
Mar 2020Less than 1 year in the role, former employee
It’s a terrible business. If u want to get yelled at everyday l, even though u try your hardest to impress and make your self useful you will still get yelled at for taking to long on jobs
The good thingsSome work colleagues
The challengesThe job and the bosses
7 people found this helpful
1.0
Yardperson
Mar 2020Poor management to much work place disagreementd
The good thingsNil poor management
The challengesGoing to work for them in general
2 people found this helpful
2.0
Delivery Truck Driver
Jan 2020Do not recommend
The good thingsits a job, that is all
The challengesThe pay is less than pathetic
6 people found this helpful
Reviews by location