MyState Limited
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    MyState Limited
    (20 reviews)
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    Company Reviews

    Working at MyState Limited

    3.420 ratings in total
    5
    6
    4
    6
    3
    1
    2
    4
    1
    3
    80%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(20 ratings)
    Career development
    3.3(20 ratings)
    Benefits & perks
    2.9(20 ratings)
    Management
    3.3(20 ratings)
    Working environment
    3.4(20 ratings)
    Diversity & equal opportunity
    3.5(20 ratings)
    Ratings for MyState Limited are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    4.0
    Customer Service Role
    Feb 2026
    Bundaberg QLD 4670Less than 1 year in the role, former employee
    Good workplace with junior leadership issues
    The good thingsThe culture of the whole buisness is an amazing caring environment.
    The challengesIssues with direct leaders.
    1.0
    Customer Service Representative
    Feb 2025
    Hobart TAS 70001 to 2 years in the role, current employee
    Staff will micromanage and cut corners. Pay is incredibly low for the workload. Underpaid and overworked. There is a high turnover for a reason. Don't waste your time.
    The good thingsSome tasks are enjoyable
    The challengesLow pay and overworking
    1.0
    Customer Service Representative
    Feb 2025
    All Hobart TAS3 to 4 years in the role, former employee
    If you didn't know anything about banking you are made to feel like you don't belong and are micromanaged a lot. some staff are great, management staff not to great as are rude and entitled and think they are better than everyone else.
    The good thingsCustomers were good to deal with as are regulars and meeting new people are great.
    The challengesOverworked, underpaid, micromanaged, yelled at a lot.
    1 person found this helpful
    1.0
    Customer Service Representative
    Jan 2025
    Hobart TAS 7000Less than 1 year in the role, former employee
    After moving on from Mystate into a positive, normal workplace - I am only just beginning to unlearn their incredibly robotic and toxic ways of running their teams. Even on the best day at work I did not feel good enough to them for me to be allowed to breathe. Not once will they have your back if something goes awry with a customer. Watch out, is all I can say.
    The good thingsThe bulk of the customer service team at the Mystate corporate building in Hobart are the loveliest people. I hope they are shown more that they are valued as humans, because they did and do truly deserve the recognition. Especially for how toxic the work environment is.
    The challengesSay goodbye to bathroom breaks, empathy and feeling human. Being on the customer service team at Mystate truly felt like you were nothing but a number. I understand it’s how a business runs, it’s how it makes money, but believe me it will eat at your soul after awhile. If you’re robotic, and love to have every “compliment” towards you be an insult, this is the perfect job for you.
    3 people found this helpful
    5.0
    Customer Service Representative
    Aug 2023
    Rosny Park TAS 7018Less than 1 year in the role, former employee
    Great place to work. Salary could be higher. Friendly team mates and customers.
    The good thingsGreat staff. Nice customers. Good management team.
    The challengesNone really. A lot of on boarding training helps you to learn everything you need to know.
    2.0
    Lender
    Jun 2023
    All Hobart TAS
    Overall, not a good fit for me and disappointing given what the role could have been.
    The good thingsThe team was nice, the office was average but had good short-term perks (breakfasts on occasion, networking style events).
    The challengesThe team was lead by an inexperienced manager and was undergoing a lot of change which was difficult.
    4.0
    Customer Service Representative
    Aug 2021
    1 to 2 years in the role, former employee
    Amazing workplace culture and support, exceptional management, salary and growth is lacking.
    The good thingsGreat workplace culture, supportive colleagues, exceptional management, and ongoing support.
    The challengesLow pay for the level of service and expertise and not much for growth.
    3 people found this helpful
    4.0
    Lending
    Mar 2021
    Overall great place to work.
    The good thingsLove the work and helping customers. Great team environment.
    The challengesStaff numbers could be less "lean" with some foresight for growth.
    5.0
    Administration Role
    Mar 2021
    Less than 1 year in the role, current employee
    Everyone is really friendly and positive.
    The good thingsThe people are wonderful. Supportive and encouraging, always willing to help.
    The challengesGetting to know everyone across a number of locations.
    4.0
    Senior Organisational Development Consultant
    Feb 2021
    1 to 2 years in the role, current employee
    A new challenge - opportunity to learn and stretch myself with a great team
    The good thingsGreat team - people that really care about what they do Flexibility to work from the office or from home Commitment to realising strategy rather it just being on a piece of paper
    The challengesJuggling priorities in a fast paced environment - this is not unique to this workplace in this day and age though!
    5.0
    Risk Specialist
    Feb 2021
    Less than 1 year in the role, current employee
    A great start.
    The good thingsThe people are friendly, knowledgeable and always willing to help. The work is interesting and something new is always occurring.
    The challengesResources are stretched so managing your day is very important.
    5.0
    People and Culture
    Feb 2021
    Great culture
    The good thingsThe people are a highlight - very professional and always supportive
    The challengesResources are tight but systems and processes are always being streamlined and improved to manage this
    5.0
    Human Resources
    Jan 2021
    1 to 2 years in the role, current employee
    Great people and opportunities
    The good thingsWorking at MyState has opened many opportunities for me - I'm constantly upskilling and being able to stretch my capability. The best part is the people - MyState is filled with good people that are always willing to help if you're in a bind.
    The challengesUnder resourced teams - I'd say everyone is (happily, for the most part) at their limit.
    2.0
    Call Centre Operator
    Nov 2019
    Loved the work and wanted to stay.
    The good thingsLoved the work. Love helping clients.
    The challengesManager didn’t think I “fitted into the box”. Wanted someone younger to socialise with. Prevented me getting long term employment with the bank.
    2 people found this helpful
    5.0
    Business Banking Assistant
    Feb 2018
    5 to 6 years in the role, former employee
    Great supportive work place
    The good thingsGreat work life balance, very flexible
    The challengesI didn't experience any challenges
    2.0
    Operations Consultant
    Sep 2017
    Would not recommend working here.
    The good thingsSome of the people I worked with. Pretty good work/life balance
    The challengesTerrible culture and management. All talk and no action. Very insular and backwards thinking. Executives and some managers don't listen to the expertise of their staff, it's their way or the highway. Low pay for the industry
    2 people found this helpful
    2.0
    Sales Representative
    Sep 2017
    3 to 4 years in the role, former employee
    Very disheartening to see that hard work and loyalty isn't reciprocated.
    The good thingsThe customers were friendly
    The challengesRelying on co-workers to pull their weight or support you.
    1 person found this helpful
    3.0
    Sr. Project Manager
    Sep 2016
    3 to 4 years in the role, current employee
    Difficult to manage amount of project work progressing in parrel on multiple related projects.
    The good thingsGreat people, challenging projects and lots to learn
    The challengesDifficult to manage the amount of ongoing project work as well as meeting reporting requirements.
    4.0
    Insurance Consultant
    Oct 2015
    1 to 2 years in the role, current employee
    The company has a great culture and great people.
    The good thingsFriendly and helpful workmates. Plenty of opportunity for career advancement.
    The challengesNot much opportunity to earn bonuses. Salary is average.
    4.0
    Customer Service Rep - Branch
    Sep 2015
    Less than 1 year in the role, current employee
    stressful but rewarding
    The good thingsgood opportunities
    The challengesroles are very broad meaning you need to know how to do everything, procedures are over complicated
    4.0
    Customer Service Representative
    Sep 2015
    3 to 4 years in the role, current employee
    A sometimes disappointing but often rewarding experience
    The good thingsClose knit small teams
    The challengesGetting seperate departments to work efficiently together towards same goal
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    Reviews by location
    All Hobart TASBundaberg & Wide Bay Burnett QLD