Napoleon Perdis
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    Napoleon Perdis
    (73 reviews)
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    Company Reviews

    Working at Napoleon Perdis

    2.973 ratings in total
    5
    19
    4
    11
    3
    10
    2
    12
    1
    21
    72%
    Rate salary as high or average
    41%
    Employees recommend this employer to friends
    Work/Life balance
    2.7(73 ratings)
    Career development
    3.0(73 ratings)
    Benefits & perks
    3.1(73 ratings)
    Management
    2.6(73 ratings)
    Working environment
    3.1(73 ratings)
    Diversity & equal opportunity
    3.3(73 ratings)
    Ratings for Napoleon Perdis are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 73 reviews sorted by most recent
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    5.0
    Manager
    Apr 2024
    Adelaide SA 5000Less than 1 year in the role, current employee
    i love working at napoleon perdis. we have a great team and support system i would recommend this job to anyone who wants a career in makeup and sales
    The good thingsgreat team environment fun place to work
    The challengesnothing i love this job
    1.0
    Makeup Artist
    Feb 2024
    Melbourne VIC 3000
    Poorly managed makeup business
    The good thingsMakeup products are good
    The challengesNot enough shades and barely any stock to provide customers for redeemable services
    5.0
    Makeup Artist
    Dec 2023
    Sydney NSW 2000current employee
    Overall positive experience everyone has been super supportive and there is amazing perks and discounts!
    The good things- great culture you feel part of the team
    The challenges-currently no challenges
    1.0
    Makeup Artist
    Oct 2023
    Northern QLD5 to 6 years in the role, former employee
    Lack of respect for staff.
    The good thingsI loved the training nights and constant education that was offered.
    The challengesI worked there before and after the financial troubles and the way they pushed us to make sales was insane.
    1 person found this helpful
    5.0
    Store Manager
    May 2023
    Melbourne VIC 30001 to 2 years in the role, current employee
    Great team environment, job suited to someone who wants growth and is willing to work hard.
    The good thingsOpportunites for growth within the company. Lots of exciting things happening all of the time. Management and head office are transparent and offer support where needed. Encouraging environment and a really great team in store.
    The challengesNothing is difficult as management and head office are supportive where needed.
    5.0
    Manager
    May 2023
    Melbourne VIC 30005 to 6 years in the role, current employee
    A great company to work for since new ownership!
    The good thingsSo many positive changes since new ownership in 2020. Career development and opportunities to step out of your comfort zone and be challenged. Management are committed to coaching team members to further develop their career whether that be in makup skill or business skill depending on your goals. Incentives and perks to the job if you are hard working and focused. A fun working environment and positive, family feel workplace.
    The challengesNo negatives since new ownership the transition has been great.
    5.0
    Makeup Artist
    May 2023
    Melbourne VIC 30009 to 10 years in the role, current employee
    Great company to work for
    The good thingsLoved being in management, running an amazing team and having a family dynamic
    The challengesTargets can be challenging but not impossible
    5.0
    Manager
    Jun 2022
    3 to 4 years in the role, former employee
    I will always have amazing things to say about this brand. I'm taking away a lot of love for the product and client base ! Very thankful for the support of management.
    The good thingsThere are a lot of good things about napoleon ! 40% off for staff! The freedom compared to other places is great. Amazing for career development and building your artistry skills.
    The challengesThe only challenging times I suffered were lack of staff and working alone ALOT!
    1 person found this helpful
    4.0
    Head Office Support
    Nov 2021
    1 to 2 years in the role, former employee
    Short and sweet...
    The good thingsTeam culture within smaller groups is great however the overall expectation is unrealistic with a total lack of empathy and understanding.
    The challengesIt starts from the top, there are too many people on a power trip and they minimize the hard work put in by people who go above and beyond.
    1 person found this helpful
    5.0
    Marketing Manager
    Feb 2021
    5 to 6 years in the role, current employee
    Rewarding role working alongside great HQ Team
    The good thingsNew management (since early 2019) are fantastic to work for. CEO is relatable and transparent. Company culture is relaxed and friendly but every one works hard.
    The challengesUnder new management (since early 2019), many roles and responsibilities had to be updated and structure had to be established within the business. While challenging at the time, these changes were very positive overall.
    5.0
    Manager
    Mar 2020
    11 to 12 years in the role, former employee
    I miss it - however wouldnt go back I’m enjoying freelance too much
    The good thingsThe opportunities to advance your skills with ongoing training
    The challengesTime frame to do makeovers was quite daunting ..! to deliver the best results a realistic time frame for paying clients was needed
    1.0
    Makeup Artist
    Nov 2019
    Less than 1 year in the role, former employee
    wouldn’t go back
    The good thingsbeing able to do makeup on our clients
    The challengesthere was no respect between anyone, it’s a very rude and competitive environment
    1.0
    Makeup Artist
    Nov 2019
    1 to 2 years in the role, former employee
    Was very challenging
    The good thingsLearning makeup n No of Hours
    The challengesBad mgt Bunch of women with zero knowledge of managing ppl
    1 person found this helpful
    2.0
    Manager
    Jul 2019
    3 to 4 years in the role, former employee
    Only retail focused, only care about sales and if you don’t make targets you get treated poorly so that you’re forced to quit
    The good things40% off products, good uniform and getting to do makeup
    The challengesExpected to take work home with you as a manager, working alone most of the time and having to close the store if you need a bathroom break ect, constant pressure on making target and little to no training on makeup.
    3.0
    Retail Makeup Artist/2IC
    May 2019
    Good for a beginner, very hard to succeed
    The good thingsGood discount, great experience in makeup work
    The challengesManagement were not understanding about most things, unrealistic sales pressure, not a great work culture.
    1 person found this helpful
    1.0
    Flagship Store Manager
    May 2019
    I would never work for this company ever again.
    The good thingsThe customers were lovely and loyal.
    The challengesQuite possibly every challenge a retailcompany could have; no positive reinforcement, no adequate training for a brand that boasts expert makeup artistry, no incentives, low salary, horrible management and even worse head office management.
    1 person found this helpful
    4.0
    Retail Sales Assistant
    May 2019
    1 to 2 years in the role, former employee
    Was a good first makeup job
    The good thingsLoved the vibe of working in store with customers, meeting new people.
    The challengesLearning now to deal with difficult customers, new techniques.
    1.0
    Retail Sales Assistant
    May 2019
    3 to 4 years in the role, former employee
    I received great training when starting with the company, but management offered no support and I was treated like a robot.
    The good thingsThe staff discount was decent and Christmas in 2017, 2018 and 2019 a present was arranged for stafff
    The challengesThe team culture was a challenge along with other team members having no accountibility, integrity and management pushed to have makeovers (including selling products to customers that walk in store and processing the sale for the client who had her makeup applied) completed in 30 on a Saturday whilst only 2 staff members worked. No lunch breaks were granted and it was impossible to go to the bathroom because the store was overbooked at all times on a Saturday.
    1 person found this helpful
    4.0
    Makeup Artist
    May 2019
    5 to 6 years in the role, former employee
    Nice place to work for the right person
    The good thingsGood to work for an Australian company
    The challengesNot a lot of career development
    2.0
    Sales Assistant
    May 2019
    3 to 4 years in the role, former employee
    It was an experience
    The good thingsFriends made, good products, makeovers
    The challengesAre not allowed to freelance, minimal hours given, poor management
    1 person found this helpful
    1.0
    Retail Area Manager
    May 2019
    Less than 1 year in the role, former employee
    Interesting and challenging
    The good thingsA fun environment to work within. Head offoce staff members were all extremely helpful and friendly
    The challengesWork life balance with a lot of travelling
    1.0
    Makeup artist
    May 2019
    1 to 2 years in the role, former employee
    Waste of time.
    The good thingsThe only positive thing was being able to makeovers as much as I did.
    The challengesThe company has no idea how to treat employees.no sense of gratitude and no sense of cabability with management. Young and experienced girls thinking they understand what management is when they don't.
    1 person found this helpful
    4.0
    Retail Artist
    Mar 2019
    1 to 2 years in the role, former employee
    Okay to work for.
    The good thingsMy store is pretty laid back and the people I work with are fun and we all get along. Wages are excellent for casuals. Discount on products.
    The challengesNo progression. No perks or benefits, only a discount on items. Head office sets rosters based on sales and disregards their loyal employees who've been there longer.
    4.0
    Managing Director
    Mar 2019
    Invigorating with Excitement, Challenges and Opportunities
    The good thingsGreat Inclusive Family Culture
    The challengesChanges in Direction
    1.0
    Casual Assistant
    Oct 2018
    Less than 1 year in the role, former employee
    MONEY HUNGRY & NOT WORTH YOUR TIME
    The good thingsmade a few nice friends, that's it.
    The challengesKPIS / TARGETS / SALES that's all they care about... they don't even care for customers. I was told to ONLY speak to clients about products whilst they are getting a make over. They Blame staff for no customers. They hire unqualified artists and are ALWAYS under staffed.. No weekends off with Napoleon Perdis. and in the end your nothing but a number to them.
    1 person found this helpful
    1.0
    Retail Makeup Artist
    Sep 2018
    Worst year of my life.
    The good things40 per cent discount off products.
    The challengesPressure to make unrealistic daily budgets and pushing customers to buy more products. Don’t even bother calling in sick because you will be told “it’s too late to do anything” and to “find your own replacement”. Spoken down to and constantly being told to change myself. No proper training provided on makeup skills it was always about selling. You were lucky enough to get a lunch break or to finish on time. Managers would get mad if you were unavailable to go into work last minute. Hours constantly cut down. Worst place I have ever worked for and the biggest waste of my time. I would never recommend anyone work for this disgusting company who clearly don’t care at all about the staff. Don’t even bother!
    1 person found this helpful
    1.0
    Retail Makeup Expert
    Sep 2018
    All Australia1 to 2 years in the role, former employee
    Honestly the worst year of my life.
    The good thingsI loved being able to do many makeup applications, it really helped me to develop my skills in makeup!
    The challengesWorking alone is boring, extreme pressure to meet unrealistic sales targets, punished and criticised when you don't, but when you do, there is no reward. My store made weekly sales target 8 weeks in a row and we got nothing for it, yet when we weren't making budget, we were being constantly criticised. There is no commission for making budget, so what motivation do employees have to make it? All this company cares about is money - you could do the most amazing makeup application and a customer could be so incredibly happy with it, but all they will ask is how much did you sell. Management are highly unprofessional and immature. When you first start, they almost brainwash you into thinking their company is incredible and you are so lucky to be working there, which I believe is why many girls continue to work there. Overall you just do not feel respected or valued as an employee here whatsoever, and it is best to just avoid at all costs.
    2 people found this helpful
    1.0
    Makeup Artist
    Jul 2018
    1 to 2 years in the role, former employee
    Would not work for this company ever again
    The good thingsMaintained a positive relationship with fellow staff members, Had great loyal and regular customers
    The challengesNo room for career development, management are highly unorganised, unethical and low diversity.
    2 people found this helpful
    2.0
    Casual Sales Assistant
    Jul 2018
    1 to 2 years in the role, former employee
    Worst employer ever !
    The good thingsThe only good thing about this company is the staff discount !
    The challengesPoor management, high staff turnover, brainwashing trainings
    1 person found this helpful
    1.0
    Retail Makeup Artist
    Feb 2018
    1 to 2 years in the role, former employee
    Biggest Joke of a \"makeup brand\"
    The good thingsThe only good thing about this job is you get to do alot of makeovers and enhance your skills.
    The challengesThere is absolutely no work / life balance, your only days off will most likely be tuesday and wednesday, but dont expect you wont get bombarded with messages from your management about covering shifts because there is no staff, and you will most likely spend your days off completing weekly / monthly online modules about product knowledge. The company teaches you to shove products down clients mouths. They have ridiculous budgets and KPIs of how much youre expected to sell. The management are so out of touch and arent taking note on the high turnover of staff. Dont expect to learn any makeup skills working here either, the only skills the \"education\" team are passing on are Napoleon Perdis' old fashioned prehistoric techniques.
    1 person found this helpful
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