National Pump & Energy
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    National Pump & Energy
    (26 reviews)
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    Company Reviews

    Working at National Pump & Energy

    4.026 ratings in total
    5
    17
    4
    1
    3
    3
    2
    2
    1
    3
    92%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(26 ratings)
    Career development
    3.8(26 ratings)
    Benefits & perks
    3.9(26 ratings)
    Management
    3.7(26 ratings)
    Working environment
    3.8(26 ratings)
    Diversity & equal opportunity
    3.9(26 ratings)
    Ratings for National Pump & Energy are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 27 reviews sorted by most recent
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    3.0
    Branch Manager
    Feb 2026
    Northern QLD4 to 5 years in the role, former employee
    Sad to see the decline of once a great business to work for.
    The good thingsThere are some really good people who work there. A lot of learning opportunities. Pay is overall good on average.
    The challengesManagement understanding in terms of people management, open communication and how the business operates when making on-going changes. There has been a lot of change fatigue and resignations due to poor upper management.
    3.0
    Administrator
    Jan 2026
    Welshpool WA 61063 to 4 years in the role, former employee
    Used to be a good company, gone down the drain though.
    The good thingsThe people, the flexibility (for certain roles), the understanding that life happens, the different personalities throughout who aren't forced into a 'fit in box', fair number of employees so most people do find that coworker they gel with and can vent too.
    The challengesManagement, little to no training, if someone who doesn't scream and shout you are forgotten about, little to no support, no transparency and bad communication, HR and management sweep issues under the rug (even massive ones), can be clicky and gossipy, and prior to leaving a fair amount of backstabbing.
    2.0
    Mechanical Fitter
    Dec 2025
    Meadowbrook QLD 41311 to 2 years in the role, former employee
    Not recommended. There is a reason why NPE is always advertising for positions. Revolving door
    The good thingsLearnt some new skills & gained experience working on pumps.
    The challengesHigh staff turnover, new supervisors and managers every couple of months. Very few people are actually skilled at this company. Over the top HSEQ. Workshop was always messy & untidy and no-one cared.
    2 people found this helpful
    1.0
    Management
    Sep 2025
    Brisbane QLD 40001 to 2 years in the role, former employee
    #1 Worst place to work
    The good thingsGetting out of the place was a relief
    The challengesToxic culture that rewards bad behaviour. There’s no point raising concerns because it will be downplayed.
    1 person found this helpful
    2.0
    Workshop Diesel Mechanic
    Jun 2025
    Welshpool WA 61061 to 2 years in the role, former employee
    Frustrating and annoying place to work.
    The good thingsThe only good thing is the good fun banter between the workers on the floor, a lot of jokes are about the company though.
    The challengesBad pay rate, management have no idea what's happening in the workshops, so very far behind in technology, won't provide any extra training, won't provide tools needed to do the jobs correctly. Overall an unhappy and frustrating place to work.
    1 person found this helpful
    3.0
    Engineer
    Aug 2023
    Perth WA 60001 to 2 years in the role, former employee
    Learnt a lot, but I dreaded the drive into work every day.
    The good thingsThe salary was generous, and the work was diverse and enjoyable
    The challengesThe culture was challenging, verging on toxic at times. This was something that was discussed but not actioned. Training was non-existent.
    5.0
    Digital and Graphic Designer
    Oct 2022
    Less than 1 year in the role, current employee
    Everyday is a different day at NPE, and it's great.
    The good thingsNPE is a great company to work for. From day one, the staff here have bee very welcoming, friendly and have made me feel like part of the team. It has great company culture and there's plenty of work that needs to be done, which keeps me busy, good busy.
    The challengesI haven't had many challenges except for remembering who's who, and having enough hours in the day to complete jobs.
    1 person found this helpful
    1.0
    Maintenance Fitter
    Oct 2022
    Less than 1 year in the role, former employee
    Very poor treatment by management
    The good thingsSome good people to work with, depending on the department you are working in
    The challengesManagement was very bad; my direct supervisor was one of the worst I have ever worked for. Higher managers did not seem to care about any of my complaints.
    3 people found this helpful
    1.0
    Administration Officer
    Aug 2021
    If only they cared for their employees. Maybe then the long term workers would have never left. High staff turnover for positions lower than management.
    The good thingsEnjoyed my recent position and what it entailed.
    The challengesCertain people in management were amazing, however if you weren't considered a manager you were considered 'nothing' You were never heard nor appreciated.
    2 people found this helpful
    5.0
    HR Advisor
    Jun 2021
    Less than 1 year in the role, current employee
    Best decision to join the NPE team!
    The good thingsGreat culture and a awesome team to work with
    The challengesNever a dull moment! Always looking for ways to improve as a team.
    2 people found this helpful
    5.0
    Administration Officer
    Feb 2021
    Less than 1 year in the role, current employee
    Absolutely the best place I’ve ever worked.
    The good thingsNPE is a lovely place to work for, everyone is really friendly and welcoming. Fast past and constantly busy, always keeping me on my toes and challenging me to do better at work.
    The challengesThe only thing I’ve found difficult is remembering everyone’s name.
    5 people found this helpful
    5.0
    Rental Coordinator
    Feb 2021
    current employee
    Happy To Be Part of the Growth of this Great Company.
    The good thingsNo monotony here! Every day presents new challenges which keeps it fresh and rewarding.
    The challengesSometimes clients require equipment at a moments notice so you need to work well under pressure at times.
    2 people found this helpful
    5.0
    Accountant
    Feb 2021
    3 to 4 years in the role, current employee
    Great team culture across the board!
    The good thingsThe friendly and welcoming team culture received from my colleagues and management make it a pleasure to come to work. I feel that my hard work is appreciated and valued.
    The challengesNo real challenges. Remembering everyone's names across the several branches in Australia.
    5.0
    Management
    Feb 2021
    7 to 8 years in the role, current employee
    Great culture, fun and rewarding company
    The good thingsWorking for a successful organisation where there is a great culture to strive for the best, have fun and be rewarded along the way.
    The challengesno two days are the same :)
    3 people found this helpful
    5.0
    Senior Rental Coordinator
    Feb 2021
    5 to 6 years in the role, current employee
    A Job for life
    The good thingsNPE offers a great team environment making you feel like part of the NPE family and not just an employee. We have an excellent culture in this business and offer a great work/life balance.
    The challengesMost days offer new challenges which can sometimes be overwhelming but finding a solution to these challenges is very rewarding.
    3 people found this helpful
    4.0
    Project Administrator
    Feb 2021
    1 to 2 years in the role, current employee
    Though I spontaneously resigned in my previous role (where I was happy) to come onboard with NPE, I haven't one regrettable experience to account.
    The good thingsThe people are great to work with, everybody is really friendly & welcoming, it truly feels like you're part of the family. Also the opportunity for advancement within the workplace is definitely ascertainable.
    The challengesExceeding expectations and receiving recognition.
    2 people found this helpful
    5.0
    Rental Coordinator
    Feb 2021
    Less than 1 year in the role, current employee
    Exciting and fun getting to know everybody and learning about the equipment.
    The good thingsNPE has many good things to offer but mainly the great team environment, I have been made feel extremely welcome and received plenty of patience and training. Everybody is willing to help one another and everybody has a great attitude. I have also really enjoyed learning about the equipment and jobs that we do and the team have been fantastic in training me and involving me in the whole process.
    The challengesI don't have any real challenges, maybe just learning all of the different pieces of equipment and parts but that will come in time and everybody here is helpful and happy to teach me things and explain things clearly.
    1 person found this helpful
    5.0
    Credit Controller
    Feb 2021
    current employee
    A workplace you call HOME.
    The good thingsNPE is is not just a place to work, its a second home where you look forward to coming in everyday.
    The challengesChasing money in general can be quite challenging at times. You will always have the good with the bad, but when the bad comes, having the right attitude and demeanor, seems to always lead to an acceptable turn out.
    2 people found this helpful
    5.0
    IT Manager
    Feb 2021
    Less than 1 year in the role, current employee
    Great culture, diverse work opportunities
    The good thingsWorking at NPE means no two days are ever the same! The work is interesting and staff are friendly. We have a fantastic work culture that values work-life balance.
    The challengesBeing in IT, as is always the case in IT, some days are harder than others. However these are far out-weighed by the good days.
    2 people found this helpful
    3.0
    Sales Role
    Feb 2021
    1 to 2 years in the role, former employee
    You're worth how much you're currently bringing into the company.
    The good thingsThose that run each department are trusted in their decisions.
    The challengesNo support from management as there are a lot of decisions made behind closed doors. Expectation to hustle once management have made decisions without consulting key stakeholders.
    5.0
    Sales
    Dec 2020
    current employee
    Great place to expand your knowledge and personal growth
    The good thingsGreat people, environment and equipment
    The challengesRapidly expanding and the challenges of growth
    5.0
    Marketing Manager
    Nov 2020
    Less than 1 year in the role, current employee
    Booming company that values employees
    The good thingsNPE is a fast-paced work environment with each week bringing new opportunities to collaborate and excel. Staff are happy to be here and it shows in their attention to detail and results.
    The challengesWith eleven branches and over 245 employees, you'd be pressed to remember all the names of the NPE team who help you out each day.
    1 person found this helpful
    5.0
    Maintenance Manager
    Nov 2020
    11 to 12 years in the role, current employee
    Life changing experience for me personally and one that I enjoy
    The good thingsNPE is a good place to work as the diversity of work is good and constantly keeps you on your toes to learn new things and challenge yourself.
    The challengesworking in the rental industry always has tight deadlines and if you are not committed to hard work then this will be a challenge for you.
    1 person found this helpful
    5.0
    Health Safety Environment and Quality Adviser
    Oct 2020
    1 to 2 years in the role, current employee
    Great culture, not just work colleagues but friends as well.
    The good thingsThe company has a really good culture and open communication across all levels. The company is supportive of its staff from Training to Mental Health and everything in between. Everyday has something you can take from it and learn from.
    The challengesI have not come accross any challenges.
    1 person found this helpful
    5.0
    Payroll Manager
    Jul 2020
    current employee
    Great place to be
    The good thingsGood benefits, work life balance, friendly colleagues and good management team
    The challengesGetting all employees to do the right thing
    1 person found this helpful
    5.0
    Accounts Officer
    Jul 2020
    1 to 2 years in the role, current employee
    I love working for NPE as it is such a great fun place to work.
    The good thingsPositive energy, great working environment, great team work, lovely staff and great company to work for.
    The challengesI have learnt so many different skills.
    1 person found this helpful
    5.0
    Human Resources Manager
    Jul 2020
    current employee
    A great opportunity which has provided me the opportunity to develop in my professional career.
    The good thingsNPE is a great company to work in! No two days are the same, which makes for an exciting and agile environment to be in! NPE provides a great work/life balance which makes all the difference in managing all aspects of my life. Great team culture and supportive senior management.
    The challengesNothing at this stage.
    1 person found this helpful
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