NTI Limited
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    NTI Limited
    (19 reviews)
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    Company Reviews

    Working at NTI Limited

    3.919 ratings in total
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    10
    4
    4
    3
    1
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    1
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    100%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(18 ratings)
    Career development
    3.8(18 ratings)
    Benefits & perks
    4.2(18 ratings)
    Management
    4.0(18 ratings)
    Working environment
    4.1(18 ratings)
    Diversity & equal opportunity
    4.3(18 ratings)
    Ratings for NTI Limited are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 19 reviews sorted by most recent
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    1.0
    Claims Specialist
    Jan 2026
    Brisbane QLD 40004 to 5 years in the role, former employee
    Destroyed my self worth...
    The good thingsTeam mates supporting each other trying to get through the day without the need for valium
    The challengesThe new management hiring people with the right skills to actaully lead instead of hiring friends from past companies with toxic traites who aim to ruin lower staffs will to work.
    2 people found this helpful
    5.0
    Claims Consultant
    Jul 2025
    Brisbane QLD 40002 to 3 years in the role, former employee
    The best place I've worked and I'd still be there if my personal circumstances hadn't changed.
    The good thingsThe people, the offices are spectacular, the incentive program (the best I've ever received - and it's clear during the year how you are tracking to what you'll receive) and the benefit program is really impressive as well.
    The challengesTheir technology (software) has a lot of projects and improvements happening so hopefully once they can finish that the software will improve things even more.
    1 person found this helpful
    1.0
    Claims Specialist
    Jun 2025
    Sydney NSW 20001 to 2 years in the role, former employee
    Look for somewhere elseThe culture is toxic. They refuse to listen to expert advice, and if you are not part of the click you will be managed out.
    1 person found this helpful
    4.0
    Service Centre Consultant
    Oct 2023
    Brisbane QLD 40001 to 2 years in the role, current employee
    Overall, fantastic place to work. Everyone in the business is great to work with, and I am excited to continue to work with NTI until I have completed my studies.
    The good thingsBy far the best place I've worked in the 13 years I've been working. People here are great, and management are extremely supportive. Many opportunities given for personal development, and given time whilst at work to work on extra projects that a beneficial for my resume. Very flexible Good office location with free coffee and after work drinks, as well as free lunches fairly often Could be more room in the hybrid model, but happy for a role that allows me to WFH.
    The challengesInter-team collaboration can be challenging, with certain parts of the business causing others extra work and unneeded stress. Certain cases we take on are challenging and involve difficult conversations with stakeholders, including discussions of financial hardship, as well as severe injury or worse to animals and humans. Management and colleagues are very supportive, and counselling is available after particularly difficult cases.
    3.0
    Consultant
    Mar 2023
    Flexible but can get tied up in red tape
    The good thingsFlexible and diverse
    The challengesLots of processes and procedures
    2 people found this helpful
    2.0
    Underwriter
    Jul 2022
    Would not recommend them to anyone, managers are unprofessional as is HR. Limited opportunities for skilled people unless you are in the click. My team had 7 members leave before they addressed the issue with the leader, after 12 months of issues raised.
    The good thingsInsurance discounts, convenient location
    The challengesManagement, lack of professionalism, face fits policy for everything, limited opportunities if you are not in the click
    2 people found this helpful
    5.0
    Sales
    Jun 2022
    11 to 12 years in the role, current employee
    Great place to make a career
    The good thingsGreat environment and great career opportunities. If you show interest in something, there is heaps of support to grow your skills in that area.
    The challengesThere's a lot to learn. You need to learn a few aspects of the company to be successful in any one role.
    5.0
    Team member
    Mar 2021
    Less than 1 year in the role, current employee
    The people make NTI what it is, you won't want to leave
    The good thingsNTI is a family of extremely talented people who work really hard for the benefit of our customers. Incredibly supportive environment, flexible work options and plenty of challenges and opportunities to grow.
    The challengesNTI is always moving and looking for ways to do things better - it can be a challenge to keep but is also one of the main reasons I love working here
    1 person found this helpful
    5.0
    Manager
    Feb 2021
    1 to 2 years in the role, current employee
    I think I'll be retiring here... in like 20 years!
    The good thingsThe culture is amazing a testament to the people and management. Communication across the business is well executed. Benefits are above average too.
    The challengesBalancing the workload, and keeping up with the project volume.
    1 person found this helpful
    5.0
    General
    Oct 2020
    If you don't work there you'll want to and if you do work there you'll never want to leave.
    The good thingsThe Executive team, the leadership and the people - it's truly a company who looks after their team members and will always do the right thing for their people and their customers
    The challengesVery few challenges - far less in comparison to most other businesses.
    5.0
    Administration Officer
    Mar 2020
    Hard work but so worth it to help people in the transport industry.
    The good thingsThe people and the fact we want to make a difference in the way that people view insurance and actually help them!
    The challengesQuite a male dominated industry but if you work hard you will gain their respect.
    2 people found this helpful
    2.0
    Underwriter
    Feb 2020
    All Australia
    Used to be good - until they lost sight of what NTI was all about
    The good thingsTeam Members in the immediate team/office
    The challengesToo many people trying to do too many different things & losing sight of everything
    3 people found this helpful
    5.0
    Development Specialist
    Nov 2019
    3 to 4 years in the role, former employee
    Great 3 years, no regrets
    The good thingsThe people, culture and environment
    The challengesMoving up in role was a challenge without someone higher up leaving
    1 person found this helpful
    5.0
    Customer Team
    Sep 2019
    Joining NTI was the best career move I ever made
    The good thingsThe people and the opportunities.
    The challengesThe pace of progress can be overwhelming sometimes.
    2 people found this helpful
    4.0
    IT
    Jul 2019
    Have worked in IT for 30 years. This is the best place I have ever worked. It gives me the challenges I need in a workplace and the flexibility I need in my personal life. Thank you NTI
    The good thingsPeople are invested and take ownership of their work. Very flat structure. Senior management are very approachable. Support related to personal life and work life balance are exceptional. Work is varied and challenging. Very execution driven but quality outcomes are constantly achieved. Team members are supportive and like family. Change is constant and challenging - no time to get bored. Opportunity to lead work and take full ownership over the development lifestyle. NTI gets things done! Low staff turnover even among contractors. Very good place to work. Everyone has a voice.
    The challengesNeed to be able to get things done and adapt methodology to suit. Not everyone is comfortable with this.
    3 people found this helpful
    4.0
    Senior Case Manager
    May 2019
    Changed my opinion on working for an insurer, for the better. Raised the bar.
    The good thingsGood morals, friendly environment
    The challengesCentralised location
    1 person found this helpful
    4.0
    State Business Development Manager
    Apr 2017
    Great pay, to sell your soul to the devil.
    The good thingsVery high Salary and perks of fully maintained vehicle.
    The challengesMicro Management and tactics
    1 person found this helpful
    5.0
    Sales Representative
    Sep 2015
    1 to 2 years in the role, current employee
    great company, great management and ethically/morally very staff centric
    The good thingslook after staff and customers
    The challengeswork volumes
    5.0
    Executive Assistant to the CEO
    Sep 2015
    Supportive
    The good thingsThere were absolutely no negatives to working for this company!
    The challengesI honestly didn't find any!
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