OnePath
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    OnePath
    (16 reviews)
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    Company Reviews

    Working at OnePath

    2.716 ratings in total
    5
    1
    4
    4
    3
    5
    2
    1
    1
    5
    75%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(16 ratings)
    Career development
    2.6(16 ratings)
    Benefits & perks
    2.1(16 ratings)
    Management
    2.7(16 ratings)
    Working environment
    2.9(16 ratings)
    Diversity & equal opportunity
    3.1(16 ratings)
    Ratings for OnePath are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
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    1.0
    Superannuation Administrator
    Apr 2023
    Sydney NSW 200011 to 12 years in the role, current employee
    disappointing and no real improvement to make employee working easier
    The good thingsgood people working here
    The challengesoverloaded work items, micromanagement and not taking care of employee's mental health
    1.0
    Case Assessor
    Oct 2020
    1 to 2 years in the role, current employee
    the poorest working experience comparative to 3 other large insurers I've worked for
    The good thingsflexible start/finish times casual clothes all week
    The challengespoor systems and IT issues daily paper files slow down everything you do triplicated and non-logical processes no training at all; no coaching to new starters clique culture
    1.0
    Claims Assessor
    Mar 2020
    3 to 4 years in the role, former employee
    I had hard time managing a high case load without any support
    The good thingsI have no hood stories or experience from this place
    The challengesDifficult mangers to work with
    1.0
    Retention Specialist
    Nov 2019
    1 to 2 years in the role, former employee
    Don’t value their staff
    The good thingsCentral location, that’s pretty much it
    The challengesNo quid pro quo. Squeeze as much out of you without giving back
    5.0
    Finance Assistant
    Feb 2018
    5 to 6 years in the role, former employee
    6 years at OnePath got me where I am today
    The good thingsGreat company with plenty of opportunity for growth.
    The challengesOverseas processing became abit of a challenge when getting things done
    3.0
    Customer Service Consultant
    Sep 2016
    Gosford NSW 22509 to 10 years in the role, current employee
    A job to pay the bills
    The good thingsPeople that you work with are really nice.
    The challengesIT issues consistently. Family work life balance depends entirely on what department/ team you are in.
    3.0
    retention agent
    Mar 2016
    1 to 2 years in the role, former employee
    good company to work for
    The good thingsmy direct manager's flexibility and trust
    The challengesthe senior management's vision, the complex bonus structure, extraordinarily outdated and slow systems
    3.0
    Claims Assessor
    Feb 2016
    3 to 4 years in the role, current employee
    A challenging workplace lacking in organisation and cooperation.
    The good thingsBy and large the individuals work here are good people with excellent knowledge and experience in Life Claims assessment
    The challengesEndless issues with technology, outdated processe and severe lack of cooperation with other business elements.
    4.0
    Business Development Executive
    Feb 2016
    3 to 4 years in the role, former employee
    Great experience but it's a bank reporting to the shareholders so budget cuts and redundancies are common
    The good thingsGlobal company with a vast range of sectors
    The challengesLarge company, just a small cog in the wheel
    3.0
    Claims Assessor
    Feb 2016
    3 to 4 years in the role, current employee
    Great entry into group insurance, rewarding for highly driven individuals
    The good thingsManagement is driven by an innovative leader who has made, and is continuing to make great changes. High performance is recognised.
    The challengesMiddle management can be frustrating, the industry is changing and they appear to be the most reluctant to change. Still transitioning between operational systems is a (current) source of challenges.
    3.0
    Claims Assessor
    Feb 2016
    9 to 10 years in the role, former employee
    Ok if you like long hours
    The good thingsSome of the people that worked there
    The challengesNot enough resources and work/life balance
    2.0
    customer service
    Feb 2016
    5 to 6 years in the role, former employee
    I've left them, and have a job with a company which treats me as a valued member - not just a disposable piece of furniture
    The good thingsThey're very strong on 'legal' so no problems with under-award pay, or not paying super etc.
    The challengesIt's all about the shareholders. You really do feel like 'just a number'. They'll do just as much as is required by law, but nothing more. Morale is very low, even among management.
    4.0
    Administrator
    Feb 2016
    Wollongong NSW 25005 to 6 years in the role, current employee
    A steep learning curve but enjoyable.
    The good thingsFlexible working hours.
    The challengesMeeting client expectations and also getting the work done during very busy periods.
    1.0
    Claims Administrator
    Oct 2015
    1 to 2 years in the role, current employee
    A learning experience
    The good thingsCollaborative environment
    The challengesMid-level management
    4.0
    Premier Relationship Manager
    Sep 2015
    9 to 10 years in the role, former employee
    Great place to work for but the job oppportunities are limited
    The good thingsGreat team mates and flexible work hours.
    The challengesSystem limitation and lack of communication between departments
    4.0
    Customer Service Rep
    Sep 2015
    3 to 4 years in the role, current employee
    Local work for large corporation
    The good thingslocal work
    The challengesthe industry where off shoring is common and happening
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    Reviews by location
    All Sydney NSWGosford & Central Coast NSWWollongong, Illawarra & South Coast NSW