Opal Cove Resort
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    Opal Cove Resort
    (10 reviews)
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    Company Reviews

    Working at Opal Cove Resort

    2.710 ratings in total
    5
    4
    4
    0
    3
    0
    2
    1
    1
    5
    50%
    Rate salary as high or average
    40%
    Employees recommend this employer to friends
    Work/Life balance
    2.7(9 ratings)
    Career development
    2.4(10 ratings)
    Benefits & perks
    2.4(10 ratings)
    Management
    2.6(10 ratings)
    Working environment
    2.6(10 ratings)
    Diversity & equal opportunity
    2.7(9 ratings)
    Ratings for Opal Cove Resort are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 10 reviews sorted by most recent
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    1.0
    Receptionist
    Jun 2025
    Coffs Harbour NSW 2450Less than 1 year in the role, former employee
    Never work here if you care for your mental health.
    The good thingsThe guests are sometimes nice.
    The challengesHorrible Management, WH&S violations everywhere and your concerns will never be taken seriously. Continuously hires externally instead of promoting internally, and the Front office manager is constantly passive aggressive.
    1 person found this helpful
    2.0
    Juty Manager
    Apr 2025
    Boambee NSW 2450Less than 1 year in the role, former employee
    Bad working environment
    The good thingsSome staff were nice
    The challengesToxic workplace everyone is miserable working there only concern is money
    1.0
    Housekeeper
    Feb 2025
    Coffs Harbour NSW 24501 to 2 years in the role, former employee
    Worst experience of my life.
    The good thingsMost of my coworkers were lovely, welcoming and accepting.
    The challengesHousekeeping department wasn’t managed well. The boss was very hypocritical and negative to all the workers she didn’t like.
    5.0
    Chef
    Sep 2020
    1 to 2 years in the role, former employee
    Great team to work with. Regretful, only left due to be closer to family.
    The good thingsTeam environment, support if required, understands work/life balance, No split shifts.
    The challengesMust be very organised and be able to work well under pressure
    5.0
    Front Office
    Mar 2020
    3 to 4 years in the role, current employee
    I’m loving my time with Opal Cove & can see myself here for the long run
    The good thingsThe staff are fabulous to work with, the resort grounds and facilities are great & the support from the management has been amazing
    The challengesSome of the guests can be rude & obnoxious but that falls on them not the industry or the Hotel
    1.0
    Duty Manager
    Feb 2020
    Dreadful.
    The good thingsThe good staff members but they don’t last very long as they all leave.
    The challengesThis is the most toxic workplace in Australia. They do not care about staff or guests at all.
    1 person found this helpful
    5.0
    Guest Services Attendant
    Jan 2020
    Less than 1 year in the role, current employee
    I'm glad to be part of the new team.
    The good thingsExcellent new team with a good team culture - I have fitted in straight away and anyone would. Good learning environment with training and help provided.
    The challengesLearning so much was a challenge but all the staff take the time to help you if you need it.
    1.0
    Front office
    Jan 2020
    Couldn't think of a worse place to work. HR is hopeless, management are useless
    The good thingsSome work colleagues
    The challengesManagement never follow through on staff concerns effecting the work place loosing hard working staff
    1 person found this helpful
    5.0
    Duty Manager
    Nov 2019
    An amazing opportunity with excellent staff and management
    The good thingsThe staff you work with and support provided by management is the best you can ever ask for
    The challengesDifficult guests but this is out of the resort’s control
    1.0
    Manager
    Nov 2019
    Negative environment, no employee support
    The good thingsNice colleagues. Great location.
    The challengesInconsistent policies and proceedures. No trained HR representative. Senior Management needs replacing. Toxic working environment.
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