Optus
(655 reviews)
Life and Culture at
Culture and values
The secret of our success
We don’t sit back and let things happen to us - we’re out there making it. These five essential values guide our actions as we move toward our vision of creating a more connected Australia by providing outstanding customer experience.Customer Focus
Treat each customer with dignity and respect; listen to, anticipate and satisfy their needs while simplifying their experience.Challenger Spirit
Embrace change and challenge the status quo. Continue to break new ground and innovate. Compete vigorously but fairly.Teamwork
Collaborate holistically across our teams, and the broader business. Respect and value diversity and the contribution of every person. Encourage open discussion.Integrity
Honour our commitments, be accountable and take responsibility for our actions. Conduct business with the highest ethical standards.Personal excellence
Take responsibility for our growth and development. Always seek feedback and aim for higher standards. Maintain work and life harmony.Perks and benefits
Flexibility
We offer flexible work options, including variable hours, job sharing, part-time work and working remotely.Wellbeing
Stay happy and healthy with an in-house gym, multi-sports courts, a range of on-campus professional health services.Work to play
Our Employee Experience team organise events throughout the year including cultural celebrations, live music, market days and the odd cabaret festival.Embracing our differences
We’re focusing on a welcoming, inclusive and diverse work-culture. By embracing the individuality, culture and experience of all our people, we enrich our workplace and our business.Our differences makes us stronger. It’s what we all have in common. It’s the power of inclusivity that drives our innovation and realises what’s possible for our customers.