Oscar Wylee
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    Oscar Wylee
    (11 reviews)
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    Company Reviews

    Working at Oscar Wylee

    3.511 ratings in total
    5
    5
    4
    2
    3
    0
    2
    2
    1
    2
    82%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(11 ratings)
    Career development
    3.3(11 ratings)
    Benefits & perks
    3.2(11 ratings)
    Management
    3.3(11 ratings)
    Working environment
    3.6(11 ratings)
    Diversity & equal opportunity
    4.4(11 ratings)
    Ratings for Oscar Wylee are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    1.0
    Store Manager
    Mar 2026
    Fountain Gate VIC 38052 to 3 years in the role, former employee
    Whilst the pay is decent, it’s not worth your mental health.
    The good thingsThe casual workers are nice .. to an extent.
    The challengesOscar Wylee could improve its business performance and workplace culture by taking a firm, transparent stance against workplace b*llying, especially when it involves leadership. This includes holding all staff, including the business owner, to the same behavioural standards and implementing clear accountability measures. Additionally, strengthening the HR function to ensure employee complaints are taken seriously, handled confidentially, and followed through with meaningful action would build trust and morale. A safe, supportive work environment not only protects employees but also leads to higher retention, better customer service, and stronger overall business outcomes.
    5.0
    Optical Dispener and Keyholder
    Feb 2026
    Sydney NSW 20001 to 2 years in the role, current employee
    Great work environment
    The good thingsGreat colleagues and competitive pay. Good working environment, and everyone likes to help each other out like a team. Most equipment is automated, which simplifies tasks, so it makes it easier to do the job
    The challengesSometimes inconsistent shifts for casuals.
    2.0
    Optical Dispenser
    Jul 2025
    Sydney NSW 20001 to 2 years in the role, current employee
    Only work here as a casual/ temporary position. Eventually the mismanagement, culture will erode your mental health
    The good thingsI loved the team I worked with!
    The challengesHead office micromanages but doesn't support you when you need it. Didn't get compensated for taking on extra duties even though it was expected of me. Put skeleton staff on to cut cost of our lunch break and mental health.
    5.0
    Store Manager
    Apr 2025
    Launceston TAS 72501 to 2 years in the role, current employee
    Supportive Culture, Strong Team, and Real Opportunities.
    The good thingsEnvironment is a huge thing for me, so I've made it a happy, calm and enjoyable place to be. My team is incredible and work super hard. The area Manager is amazing and so helpful. The system is easy to use, it has some glitches sometimes but it's still very good.
    The challengesIt's not a super busy store. But I guess most people would say that's a positive thing too. :)
    1 person found this helpful
    4.0
    Optical Dispenser
    Jan 2025
    Maroochydore QLD 4558Less than 1 year in the role, current employee
    I’ve had the pleasure of training and working at two really well run stores that have a great reputation among customers and employees.
    The good thingsTraining is thorough, you are paid for all the training and encouraged to take your time to learn properly, not rushed through and thrown in the deep end. You aren’t pressured to make sales and targets as much as other sales positions, customer service is geniunely a priority at both stores I’ve worked at.
    The challengesGetting enough hours as a casual, but that’s really anywhere especially during the quieter times between holidays and rushes.
    2.0
    Sales Role
    Jan 2025
    Darwin NT 0800Less than 1 year in the role, former employee
    No care for remote stores or staff at all
    The good thingsThe free glasses every 6 months - you can get lens thinning and other add ons for free
    The challengesHigher management are not interested with being hands on with remote stores - they only speak to you if you are not making money - they offer no support - take 3 days to return a phone call - leave your messages on read and will reply at a time that suits them not urgent at all - the pay is bare minimum - they over work you - think all training can be done on google meets - incredibly passive aggressive behaviour displayed from area managers
    1 person found this helpful
    1.0
    Store Manager
    Aug 2024
    Sydney NSW 2000
    Company says Integrity is their core value but it couldn't be further away from the truth
    The good thingsGood staff to work with Free pair of glasses every 6 months
    The challengesTop management consists of people who think making bad jokes makes them likeable and are not aware of how unprofessional they are Pay is low and no real progression or appreciation People in management talk bad of most staff and managers if they don't like them
    1 person found this helpful
    5.0
    Store Manager
    May 2024
    Sydney NSW 2000
    It was really great experience. I love working for Oscar Wylee.
    The good thingsThe management is open for suggestions and always willing to listen what we have to suggest. Great work life balance. Collegues are friendly and always willing to help during my first few weeks at work.
    The challengesNothing much to mention. It would be great if there is more employee engagement activities done, so We can get to know collegues from other stores better.
    5.0
    Retail Operations
    Mar 2023
    Sydney NSW 2000Less than 1 year in the role, current employee
    Good working environment and a culture.
    The good thingsYou find the WorkLife balance here and the management is very supportive. People are so friendly and treat each other with lots of respect and create a happy culture.
    The challengesNothing to mention so far.
    5.0
    Store Manager
    Mar 2023
    5 to 6 years in the role, current employee
    A great leaning experience.
    The good thingsLearn new things, with free glasses.
    The challengesNew challenges with each customer
    4.0
    Optical Dispenser
    Aug 2022
    1 to 2 years in the role
    Oscar Wylee is a great learning experience as it leaves you with skills and knowledge about optics that will never leave you!
    The good thingsI enjoyed the health aspect of working at Oscar Wylee and learning all about how to find the perfect frame!
    The challengesIt can be challenging sometimes to find the perfect lens option and frames for a customer as everyone is different and people have their own unique preferences. There can be a lot of trouble-shooting in optics!! Also, managing peak hour rush and holiday periods can be a bit challenging at times.
    1 person found this helpful
    1.0
    Assistant Store Manager
    Oct 2021
    1 to 2 years in the role, current employee
    would not recommend this to anybody, especially those who come from higher end optical backgrounds i.e OPSM, Specsavers, etc.
    The good thingswould probably be the team you work with and the free pair of glasses.
    The challengesthe management is bloody terrible, all very inexperienced and have no optical knowledge. payroll is terrible to deal with and messes up A LOT, using your leave balance without your permission, etc. the company is a mess and people leave very frequently.
    2 people found this helpful
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