Otis employees particularly value their supportive colleagues and the lasting friendships formed in the workplace. The company offers competitive pay and benefits, including an attractive four-day work week structure. Additionally, the company provides good training programs and financial support for continued education, demonstrating a commitment to employee development.
However, there are areas for improvement, including the need to modernise management practices and update technology systems to meet current market demands. Some employees report challenges with work-life balance, particularly regarding on-call duties, and there are opportunities to enhance career development programs, especially for younger staff members.