Palace Cinemas
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    Palace Cinemas
    (21 reviews)
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    Company Reviews

    Working at Palace Cinemas

    3.021 ratings in total
    5
    5
    4
    4
    3
    3
    2
    5
    1
    4
    86%
    Rate salary as high or average
    43%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(21 ratings)
    Career development
    3.0(21 ratings)
    Benefits & perks
    4.0(21 ratings)
    Management
    2.3(21 ratings)
    Working environment
    3.1(21 ratings)
    Diversity & equal opportunity
    3.3(21 ratings)
    Ratings for Palace Cinemas are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    1.0
    Front of House Bar Staff
    Apr 2025
    Brighton VIC 31862 to 3 years in the role, former employee
    Awful Experience :(
    The good thingsDiscounts and the customers
    The challengesInappropriately treated by staff, completely incompetent workplace
    1 person found this helpful
    2.0
    Supervisor
    Jun 2023
    Brisbane QLD 40003 to 4 years in the role, former employee
    Not good.
    The good thingsGreat team, good pay, free movies!
    The challengesHead office are terrible. Management is terrible. Completely unsupportive environment, I would not recommend this job to anyone!
    3 people found this helpful
    2.0
    Cinema Worker
    Jan 2023
    The perfect first job to feel welcome and useful, but difficult after a few months when systems are so outdated.
    The good things- awesome coworkers and culture
    The challenges- disorganized management - late rosters - outdated and slow till the systems - questionable food safety
    3 people found this helpful
    5.0
    Front of House
    May 2021
    Loved my experience so much, it's the perfect casual job!
    The good thingsThe team and the flexibility to work around uni and other commitments. Working with films and events is always exciting.
    The challengesSite management team lacking drive and professionalism.
    3.0
    head office
    Dec 2020
    you know how family business is like...
    The good thingsfree movie tickets, discounted bar products
    The challengesno clear line who should do what within a team, someone chould leave their work to other people and browse share market website whole day, and managers do nothing about it.
    1.0
    Head Office
    Jul 2020
    3 to 4 years in the role
    Could be a great company if they cared about their workers.
    The good thingsEmployee perks - tickets and bar discounts. Flexibility is mostly there when needed.
    The challengesPushing their staff to take over multiple roles without extra benefits, internal culture is non existent, will be left to your own devices yet simultaneously scrutinised for your department.
    4 people found this helpful
    1.0
    Worker
    Mar 2020
    former employee
    In my experience , I would not recommend working here . Management don’t do anything about saying hurtful things or you feeling uncomfortable in the work place
    The good thingsNot many good things here
    The challengesDealing with management who are rude and don’t care about staff
    4 people found this helpful
    5.0
    Head Office
    Feb 2020
    Less than 1 year in the role, current employee
    Love being part of the team hope to continue my career here for many years to come!
    The good thingsGreat team with a huge focus on recognition and reward. Lots of opportunities for career progression and support from management plus free movies!
    The challengesBusy working environment and a small team so only suited to those that can thrive without micro management.
    4.0
    NSW Film Festival Events and Marketing Coordinator
    Jan 2020
    former employee
    Working in the Festivals team at Palace Cinemas was a fantastic experience for me. Knowing that I was contributing to the cultural and cinematic richness of Sydney was something that made me feel proud every single day I went to work.
    The good thingsBy becoming the first festival team member in Sydney, it was a great experience to get to shape the role and set up a nice structure/ system. Being exposed to several cultures, suppliers, outlets, films... was simply magical.
    The challengesIt felt like a ´lonely journey´ at times, but that´s the perk of being based in a different city from the rest of the team. It helped me grow and mature professionally 100%.
    2.0
    FOH
    Dec 2019
    1 to 2 years in the role
    Didn't love it
    The good things- Free movies - Yeah, free movies? - Good hourly pay for casuals
    The challenges- Poor head office culture down - Constant film festivals - Cuts a lot of corners. Feel like there were some shady things being done, or things NOT being done that should've been. - Cliquey team culture, good luck trying to get along with people who have been there years and feel like you owe them something.
    2 people found this helpful
    2.0
    Front of House Role
    May 2019
    Fine for a few months and decent perks, but don’t expect hard work to be recognized too often.
    The good thingsFree movies and discounts on food and drink.
    The challengesVery limited opportunities for further development. HR very inconsistent with communication. Management clearly disillusioned and a generally unmotivating atmosphere.
    2 people found this helpful
    2.0
    Cinema Worker
    May 2019
    Unable to influence outcomes, yet held accountable for failures.
    The good thingsPopcorn, films, friends.
    The challengesdictatorial management. Un-popular work hours.
    2 people found this helpful
    4.0
    Supervisor
    Mar 2019
    3 to 4 years in the role
    A great part-time job while studying, and your co-workers become your family.
    The good thingsProvides great flexibility when studying and amazing staff benefits. My Palace co-workers are some of closest mates. Management are super involved and you really feel part of a team.
    The challengesCustomers can be rude and sometimes aggressive, but you learn how to deal with it.
    1 person found this helpful
    4.0
    Front of House
    Jan 2019
    Less than 1 year in the role, former employee
    It was okay, but does need work.
    The good thingsGreat people, and good discounts
    The challengesCommunication was a little bit of a downfall between management and staff.
    1.0
    Cinema Worker
    Oct 2018
    Don't work here.
    The good thingsFree films. That's literally it.
    The challengesManagement do not care about you or your concerns, and then wonder why morale is so low.
    3 people found this helpful
    3.0
    Cinema Worker
    Sep 2017
    former employee
    Don't make trouble.
    The good thingsGreat benefits, free tickets and discounted drinks and food. Fun events like openings to attend. Learn new skills.
    The challengesNepotism is rife, management are often completely inaccessible and will ignore very serious issues. Gets very busy and you will get yelled at by customers.
    3.0
    Supervisor
    Sep 2017
    3 to 4 years in the role, former employee
    Good employment while studying.
    The good thingsThe benefits and teammates at all sites are enjoyable.
    The challengesHead office. Big business with a small business model. Family owned leads to poor strategy.
    5.0
    Technical Manager
    Aug 2017
    5 to 6 years in the role, former employee
    Loved the experience immensely.
    The good thingsSeeing people leave a theatre happy with their experience. Great family atmosphere within the company. Always made time for you, no matter their position.
    The challengesThe death of 35mm film put a lot of people worldwide out of work. Many had been doing this job their whole working life. Running multiple screens when there was a technical issue.
    5.0
    Cinema Worker
    Aug 2017
    Less than 1 year in the role, former employee
    My favorite job so far.
    The good thingsEverything was good! Learned so many things and it was like a family
    The challengesOpening the cinema was a challenge and dealing with difficult customers was always a challenge
    4.0
    Batista/ ticket sales / food prep
    Aug 2017
    1 to 2 years in the role, former employee
    fun quirky individual staff with personally with passion for movies, art, music, food wine n coffee - was a good gig
    The good thingsFree or cheap movies! All the popcorn u can eat! Nice area nice venue,
    The challengesShort staffed makes for crazy busy n angry customers, n
    5.0
    Front of house
    Jun 2016
    3 to 4 years in the role, current employee
    It is hard work but it has great rewards and gives you a work family.
    The good thingsThe perks are great! If you show passion and dedication it is rewarded. This isn't the place for someone who's heart isn't in it because cinema is crazy but the team definitely becomes your family and the experience bonds you. Quite flexible hours and fair rostering. Pay is above award but you work for it.
    The challengesYou have to be multi-skilled, resilient, and really want to do your best for the customer, even when they make it REALLY hard for you to be nice to them. You absolutely have to be a team player and pull your weight. Weekend work and late nights (it's cinema...)
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