Palace Cinemas
    (21 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Recreation & Entertainment Venues
    Palace, Australia’s pre-eminent independent entertainment group, is renowned as a provider of fully licensed, luxurious, complete cinemas for the discerning movie patron.We are a local business with a national network that has an international profile.The Palace Cinemas brand is an experience of places we long to be: countries, cultures, communities, and architecturally significant cinema spaces.Over the last few years, Palace has transformed heritage buildings into modern cinemas with quality bar and café offerings. The locations have become treasured landmarks that local residents and patrons engage with. They’re unique destination cinemas that offer quality films, entertainment and hospitality.Source: This is an extract from the company's own website.

    Reviews overview

    3.021 ratings in total
    5
    5
    4
    4
    3
    3
    2
    5
    1
    4
    86%
    Rate salary as high or average
    43%
    Employees recommend this employer to friends

    What’s it like working at Palace Cinemas?

    AI summary of recent reviews

    Palace Cinemas offers attractive employment benefits, with staff particularly appreciating the movie perks, discounted food and beverages, and competitive pay rates. The workplace culture is often described as family-like, with strong bonds forming between team members, and many employees value the flexible scheduling that accommodates study and other commitments.

    However, there are some areas for improvement, including the need for better management communication and organisation, particularly regarding rosters and staff concerns. Employees also note operational challenges such as outdated systems and the expectation to manage multiple roles. The role requires resilience in handling demanding customer service situations, especially during peak periods.

    Recent reviews

    1.0
    Front of House Bar Staff
    Apr 2025
    Brighton VIC 31862 to 3 years in the role, former employee
    Awful Experience :(
    The good thingsDiscounts and the customers
    The challengesInappropriately treated by staff, completely incompetent workplace
    2.0
    Supervisor
    Jun 2023
    Brisbane QLD 40003 to 4 years in the role, former employee
    Not good.
    The good thingsGreat team, good pay, free movies!
    The challengesHead office are terrible. Management is terrible. Completely unsupportive environment, I would not recommend this job to anyone!
    2.0
    Cinema Worker
    Jan 2023
    The perfect first job to feel welcome and useful, but difficult after a few months when systems are so outdated.
    The good things- awesome coworkers and culture
    The challenges- disorganized management - late rosters - outdated and slow till the systems - questionable food safety
    Ratings for Palace Cinemas are shared as-is from employees in line with our community guidelines
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