{"loaderData":{"company-profile-root":{"name":"Pareto Phone","isClaimed":false,"branding":{"logoImageUrl":"https://image-service-cdn.seek.com.au/a8762b7e80a5a2b295b7e109200d7f29430b8239"},"rating":{"count":25,"average":3.6},"id":"435941","zone":"anz-1","totalJobs":0},"salaries":{"companyUrl":"http://paretofundraising.com/","companyName":"Pareto Phone","salarySatisfactionRating":88,"jobsModel":{"jobs":[],"totalJobs":0,"companyName":"Pareto Phone","organisationId":"3041","companyId":"435941"},"companyReviewsAISummary":{"__typename":"CompanyReviewsAISummary","reviewsCount":25,"reviewsDateFrom":"2015-09-24T08:30:34.046Z","reviewsDateTo":"2025-02-12T10:22:38.000Z","aISummaryContent":{"__typename":"CompanyReviewAISummaryContent","positiveAndChallengesSummary":"Employees at Pareto Phone appreciate the positive culture and friendly, supportive colleagues, as well as the opportunity to work with charities and make a meaningful impact. The company offers flexible working arrangements and a relaxed environment, and provides training and coaching to support employee growth and development.

However, there are some potential challenges, such as issues with management related to communication and support, the repetitive nature of the work, concerns around job security due to factors like casual contracts and staff turnover, and the need for technology upgrades in certain systems."}},"shouldShowAISummary":true,"salaryRanges":{"lastUpdated":"2 Apr 2026","salaryRangeByRoles":[]},"randomCompaniesInThisIndustry":[{"name":"Secret Customer Australia","slug":"secret-customer-australia-958896","id":"958896"},{"name":"MPM Marketing","slug":"mpm-marketing-437532","id":"437532"},{"name":"Leo Burnett","slug":"leo-burnett-435098","id":"435098"},{"name":"I-PROMO","slug":"i-promo-157975389982577","id":"157975389982577"},{"name":"Cosmo Corporation Group","slug":"cosmo-corporation-group-160323925723737","id":"160323925723737"},{"name":"Storm Promotions","slug":"storm-promotions-753005","id":"753005"},{"name":"AFI Branding Solutions","slug":"afi-branding-solutions-868262","id":"868262"},{"name":"PMP Advertising","slug":"pmp-advertising-158466377372474","id":"158466377372474"},{"name":"Clemenger Group","slug":"clemenger-group-434497","id":"434497"},{"name":"Axis Communications","slug":"axis-communications-1029171","id":"1029171"},{"name":"Jo Traikos Promotions","slug":"jo-traikos-promotions-1020741","id":"1020741"},{"name":"SD Infinity","slug":"sd-infinity-162190705257602","id":"162190705257602"},{"name":"Asetku","slug":"asetku-159736406510308","id":"159736406510308"}],"shouldIndex":false,"shouldShowErrorPage":false,"reviews":{"rating":{"average":3.6,"count":25},"reviews":[{"schemaVersion":"1.0.0","title":"The work was okay, but management not nice.","createdAt":"12 Feb 2025","pros":"Some friendly staff, the contact staff were nice.","cons":"Corporate staff and management were super toxic, looked down on other staff, and would speak openly and nasty about others.","overallRating":1,"id":"173935575838950","companyId":"435941","jobTitle":"Administration Officer/Data Entry","employmentStatus":"Less than 1 year in the role, former employee","workLocation":"Fortitude Valley QLD 4006","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"My experience with Pareto Phone has been great! I'm so glad I made the leap to work here. I've settled into the team so well and couldn't have asked for a better work culture and vibe - after all, you spend so much of your life at work, it's gotta be fun AND be dog-friendly. ","createdAt":"25 Jul 2023","pros":"The good: Team Culture, Supportive Leadership, Flexible Working, Dog-Friendly Office.","cons":"The challenges: Some technology is due for an upgrade. ","overallRating":5,"id":"169026708623167","companyId":"435941","jobTitle":"Corporate Team","workLocation":"Fortitude Valley QLD 4006","salarySummary":"High","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Easy work, average money, no work/life balance, poor management but overall great place to get your foot in the door for office/admin roles.","createdAt":"12 May 2023","pros":"Some cool people to work with and calling on behalf of amazing charities.","cons":"Management acting like they care and taking all feedback on board then basically disregarding it and making no changes.","overallRating":3,"id":"168385125054307","companyId":"435941","jobTitle":"Telefundraiser","employmentStatus":"Less than 1 year in the role, former employee","workLocation":"Caloundra QLD 4551","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great place to work, immense pride.","createdAt":"20 Jul 2022","pros":"The purpose - amazing charitable causes making a true difference.\nManagement team.\nDiversity and Inclusion valued.","cons":"Constant market changes and ability to adapt effectively.","overallRating":5,"id":"165829158318524","companyId":"435941","jobTitle":"Manager","salarySummary":"High","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Whilst challenging to raise donations for charities and causes it certainly feels great to be part of a big team that helps saves lives and save our planet.","createdAt":"20 Jul 2022","pros":"Disclosure I work at Pareto and like all things in life there are good and not so. But the good are great. The charity partners we help are very grateful for the donations and donors we provide for them. Going into work and knowing that you are part of a team that is helping some of the most well-loved and respected charities in Australia and New Zealand feels good. It is worthy and yes it is hard work. And it is great work too.","cons":"Fundraising is very difficult. The people we talk with are very generous because as well as their own lives they are happy to help others. And currently with the prices of everything going up there is less to go around. But we still have to have the conversations because it is too important to ignore.","overallRating":4,"id":"165828914984568","companyId":"435941","jobTitle":"Client Services","employmentStatus":"1 to 2 years in the role, current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["35006668"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Left completely burnt out and broken. ","createdAt":"15 Jul 2022","pros":"Learnt a lot about what NOT to accept in a workplace.","cons":"Managers who treated poorly and gaslit staff on a daily basis. ","overallRating":1,"id":"165786707416257","companyId":"435941","jobTitle":"Account Manager","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Yes yes yes...... ","createdAt":"21 Apr 2021","pros":"Nice to be with people that care.","cons":"my own abilities. But 80/20 rule. Thanks Pareto. ","overallRating":5,"id":"161898574442966","companyId":"435941","jobTitle":"Telefundraiser","employmentStatus":"Less than 1 year in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The company I've always dreamed of working for. ","createdAt":"20 Apr 2021","pros":"Great career opportunity. I started as a tele-fundraiser and quickly moved into the recruitment coordinator role. Relaxed environment, supportive team leaders, great management.","cons":"As a tele-fundraiser the challenges were hearing no a lot and getting hung up on however this is just something you get used to eventually. ","overallRating":5,"id":"161889957737174","companyId":"435941","jobTitle":"Recruitment Coordinator","employmentStatus":"current employee","salarySummary":"High","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["25777975"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I'm thankful for the opportunities the company provided me","createdAt":"16 Feb 2021","pros":"Management was ok. Not amazing, but we cannot expect anything to be perfect. They are always limited to what they can do, having to answer to higher ups etc. The team i was in was amazing. Honestly, every single one of them were brilliant and our direct line couldn't have been more perfectly placed. My team was the most supportive, where they could be and very rarely did i ever find myself without help when I needed it. If you don't ask the question though you will never know the answer. ","cons":"As with any small office it is very cliquey. If you succumb to the pack mentality easily, it isn't a place for you. Different teams of different people make it quite challenging to get along all the time. But it is quite possible to work with everyone there. You can work with someone and not like them, that is perfectly fine. ","overallRating":3,"id":"161344352512906","companyId":"435941","jobTitle":"Fundraising Department","employmentStatus":"former employee","salarySummary":"Low","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["31983409"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"wouldn't work here if I knew how it was beforehand. ","createdAt":"9 Nov 2020","pros":"great people who work there. That's about it. ","cons":"Team leaders constantly being on your back. Talking through to you through headset whilst mid call and completely throwing you off guard. ","overallRating":2,"id":"160488805920155","companyId":"435941","jobTitle":"Telefundraiser","salarySummary":"Average","upvotes":{"count":5,"description":"5 people found this helpful","userIds":["29810367","40498989","31768812","30139509","31580284"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Opportunity given & to be had, with great support & fun culture. Highly recommend","createdAt":"29 Sep 2020","pros":"The people. Opportunity & the good work that you can see in the community & around the world","cons":"Can be repetitive at times although plenty of support ","overallRating":5,"id":"160135861070657","companyId":"435941","jobTitle":"Team Leader","employmentStatus":"3 to 4 years in the role, current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["25777975"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"high stress manipulative enforcement ","createdAt":"10 Mar 2020","pros":"good money, all kinds of people can work there","cons":"unprofessional management, fear inspired motivation, everyone is afraid to lose their job","overallRating":3,"id":"158382793040589","companyId":"435941","jobTitle":"Telefundraiser","salarySummary":"High","upvotes":{"count":2,"description":"2 people found this helpful","userIds":["31768812","44917419"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}],"reply":{"companyLogoUrl":"https://image-service-cdn.seek.com.au/a8762b7e80a5a2b295b7e109200d7f29430b8239","createdAt":"2020-11-06T05:21:44.500+00:00","from":"Training and Recruitment Manager","text":"Thank you for taking the time to write a review to provide insight to Job Seekers researching our company. \n\nA sales environment isn't the right fit for everyone and know that the pressure of trying to achieve sales targets can sometimes be overwhelming, particularly for someone new to sales or fundraising. This we try to make very clear from the very beginning of our recruitment process and throughout our training process.\n\nI'm sorry to hear you felt afraid to lose your job during your time at Pareto Phone. Our aim is to provide an adaptive managerial style, catered to the individual to empower them, as adults, to make their own decisions and take ownership for their own performance. We're also committed to providing support, feedback and coaching in line with our behaviours based approach. \n\nIf a Fundraiser is following our process, taking onboard feedback and putting in the effort, with a positive attitude, we're willing to continue supporting them knowing that the results will come off the back of that. Unfortunately, this job isn't for everyone and that's okay. \n\nAll the best with your future endeavors.","user":{"userId":"1"}}},{"schemaVersion":"1.0.0","title":"Amazing time there! Incredible support and amazing teams!","createdAt":"21 Nov 2019","pros":"The culture and amazing people","cons":"It can get repetitive","overallRating":5,"id":"5344138","companyId":"435941","jobTitle":"Telefundraiser","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"High","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["25777975"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}],"reply":{"companyLogoUrl":"https://image-service-cdn.seek.com.au/a8762b7e80a5a2b295b7e109200d7f29430b8239","createdAt":"2020-11-06T05:26:47.722+00:00","from":"Training and Recruitment Manager","text":"Thank you for taking the time to leave a review and provide feedback.\n\nWe put a lot of time and effort into keeping our staff engaged and involved in the culture of our call centre. \n\nIt's true that it can be repetitive once you're a veteran Fundraiser! I've noticed some people taking advantage of various games on their PCs (Snake and Solitaire seem to be a favorite) to entertain themselves between calls (certainly not on them!) and a few chess sets floating around.","user":{"userId":"1"}}},{"schemaVersion":"1.0.0","title":"Diverse, Great Culture, Some real characters and a great job in all!","createdAt":"21 Sep 2019","pros":"Sounds pretty chumpy but the people and the culture @ Pareto is amazing! \nNot what I expected when referred by a friend after years of working for myself but needing a new strong routine and good culture injection I tried this job out and have loved every day there.","cons":"Getting used to such a positive vibe. Dead set takes time to adjust to people who actually care. Took me about a month but I guess everyone is different.","overallRating":5,"id":"5334278","companyId":"435941","jobTitle":"Telefundraiser","employmentStatus":"Less than 1 year in the role, current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["45126099"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}],"reply":{"companyLogoUrl":"https://image-service-cdn.seek.com.au/a8762b7e80a5a2b295b7e109200d7f29430b8239","createdAt":"2020-11-06T05:49:25.986+00:00","from":"Training and Recruitment Manager","text":"Thank you for providing feedback on your experiences in our company. I'm glad you enjoy the environment here at Pareto Phone - we put a lot of time and effort into encouraging a friendly, positive and inclusive environment. I get what you're saying, I definitely need a coffee in the morning before I can face the barrage of \"Good Morning!\" from everyone each day.","user":{"userId":"1"}}},{"schemaVersion":"1.0.0","title":"A workplace that expects unattainable results from staff members who are given no sense of security in their position. ","createdAt":"11 Sep 2019","pros":"A sociable workplace with very nice and welcoming casual staff members. Provided with sales training and coaching. Definitely not a career move, but the company is an option for full time work when you desperately need a job. ","cons":"Poor communication from managers and staff are treated as though they are disposable. Entire workforce on casual contracts. Almost weekly recruitment and dismissal of staff, so no sense of security. KPIs can be unattainable on some of the more problematic campaigns. ","overallRating":1,"id":"5327464","companyId":"435941","jobTitle":"Contact Center Sales Representative","employmentStatus":"Less than 1 year in the role","salarySummary":"Average","upvotes":{"count":2,"description":"2 people found this helpful","userIds":["31768812","38221973"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}],"reply":{"companyLogoUrl":"https://image-service-cdn.seek.com.au/a8762b7e80a5a2b295b7e109200d7f29430b8239","createdAt":"2020-11-06T05:33:49.670+00:00","from":"Training and Recruitment Manager","text":"Thank your for taking the time to review our work place to share with others.\n\nI'm glad you found our staff to be welcoming and friendly and I hope you made some great friends during your time here!\n\nI can appreciate feeling like there is no sense of security as a casual employee. There is an option to become permanent after 3 months, provided performance and attendance are good. I know some of our Fundraisers that have been here for years, have chosen to remain as casual for the higher rate of pay - depends on what's important to you\n\nWith around 150 staff in an outbound sales environment, it is unavoidable that people will leave regularly whether it's because the job isn't for them or to pursue other opportunities (perhaps return home if they're a backpacker). It certainly keeps me busy!\n\nAll the best in your future endeavours.","user":{"userId":"1"}}},{"schemaVersion":"1.0.0","title":"Lack of communication and professionalism from management","createdAt":"6 Sep 2019","pros":"Paid on time when shifts are available","cons":"Shifts get cut for weeks on end with minimal notice. Expectations are high and actual support is low. Honest communication of standards is lacking throughout the process. ","overallRating":1,"id":"5323196","companyId":"435941","jobTitle":"Telefundraiser","salarySummary":"Average","upvotes":{"count":2,"description":"2 people found this helpful","userIds":["31768812","46630783"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}],"reply":{"companyLogoUrl":"https://image-service-cdn.seek.com.au/a8762b7e80a5a2b295b7e109200d7f29430b8239","createdAt":"2020-11-06T05:46:46.107+00:00","from":"Training and Recruitment Manager","text":"Thank you for taking time to review our company.\n\nI'm glad you were paid on time. I've worked here for 6 years and the only time I can remember that pay didn't go in, it was a day late and the call centre paid for cabs/rideshare to work, put on breakfast and lunch! \n\nWe hire people for full time casual positions with a 38 hour per week with the option to go permanent after 3 months. There are times where our clients may not want to do as much fundraising (usually Christmas) and we try our best to give everyone work. It's not always possible and so we prioritise people that reliably show up to every shift. Unfortunately, this is the reality of casual employment. \n\nAll the best in your future endeavours.","user":{"userId":"1"}}},{"schemaVersion":"1.0.0","title":"I wish I had left sooner","createdAt":"28 May 2019","pros":"your shift finishing ","cons":"Poorly run business ","overallRating":1,"id":"5312496","companyId":"435941","jobTitle":"Call Centre Role","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["31768812"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"If you need a job and are somewhat social, great place to work. Future employers will look at high volume cold calling favourably. \n\nNot a place to further your career. Avoid sleeping around with coworkers, it won't end well. ","createdAt":"4 Apr 2019","pros":"Fun place to work if you can get into the spirit of things. Great culture, cool people. Obviously it's a call centre so there can be a bit of drama, but that's unavoidable. Pay is above average for an entry level call centre role.","cons":"It can get tiring with the sheer volume of calls. You're also not going to progress.","overallRating":5,"id":"5290754","companyId":"435941","jobTitle":"Telefundraiser","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["44917419"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The best job I've had so far.","createdAt":"27 Nov 2018","pros":"The best people. Supportive management. Working with charities.","cons":"Year-on-year the work gets repetitive. Limited scope of work makes it a niche industry.","overallRating":5,"id":"5272887","companyId":"435941","jobTitle":"Data Manager","employmentStatus":"7 to 8 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Good to get your good through the door of employment, nothing else.","createdAt":"22 Oct 2018","pros":"Good for a first job. No experience required. People were fun at the time.","cons":"It's a strict sales job. If you don't meet target they may threaten to fire you. Then next day tell you you're a super star..","overallRating":1,"id":"5203979","companyId":"435941","jobTitle":"Tele-fundraiser","salarySummary":"Low","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["31768812"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":true,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Large call centre with great working environment. No room to progress","createdAt":"8 Feb 2018","pros":"Earning incentives and work environment.","cons":"Keeping your incentives or commision","overallRating":4,"id":"2522780","companyId":"435941","jobTitle":"Telefundraiser","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I miss it","createdAt":"7 Sep 2017","pros":"Pareto was like one big massive loud family.\nWith lots of vibe and laughter","cons":"Myself / me everyday to be the best ., and that was encouraged","overallRating":4,"id":"1910513","companyId":"435941","jobTitle":"Consultant","employmentStatus":"3 to 4 years in the role, former employee","salarySummary":"High","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I've been there for a long time","createdAt":"1 Mar 2017","pros":"It's good and It is easy I rate it","cons":"It can be difficult at times just like any job","overallRating":5,"id":"1304470","companyId":"435941","jobTitle":"Telemarketer","employmentStatus":"1 to 2 years in the role, current employee","salarySummary":"Average","upvotes":{"count":1,"description":"1 person found this helpful","userIds":["31983409"]},"recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The family","createdAt":"25 Sep 2015","pros":"culture","cons":"great campaigns","overallRating":5,"id":"359859","companyId":"435941","jobTitle":"Sales Representative","employmentStatus":"3 to 4 years in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I thought this was a great place to work","createdAt":"24 Sep 2015","pros":"Good working environment","cons":"Sometimes seems monotonous","overallRating":5,"id":"303394","companyId":"435941","jobTitle":"Telefundraiser","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]}],"paging":{"page":1,"perPage":30,"total":25,"totalPages":1}}}},"actionData":null,"errors":null}