PFD Food Services
Write a review
    PFD Food Services
    (142 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at PFD Food Services

    2.5142 ratings in total
    5
    25
    4
    19
    3
    17
    2
    27
    1
    54
    72%
    Rate salary as high or average
    33%
    Employees recommend this employer to friends
    Work/Life balance
    2.5(140 ratings)
    Career development
    2.4(141 ratings)
    Benefits & perks
    2.6(141 ratings)
    Management
    2.3(141 ratings)
    Working environment
    2.5(141 ratings)
    Diversity & equal opportunity
    2.8(140 ratings)
    Ratings for PFD Food Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 143 reviews sorted by most recent
    Sort by
    most recent
    2.0
    Warehouse Staff
    Feb 2026
    Lytton QLD 41785 to 6 years in the role, current employee
    Hard Pass on this one
    The good thingsFinishing on time. When we used to get BBQs
    The challengesUnless you are a suckhole to the bosses, act juvenile like the "team leaders" or be best mates with the supervisors on a certain shift, you wont ever move ahead in higher roles, you'll be stuck forever doing the same thing day in and out. No opportunities for the regular workers who come in and do their job.
    1 person found this helpful
    3.0
    Customer Service Representative
    Feb 2026
    Chullora NSW 21902 to 3 years in the role, current employee
    Fairness for all employees
    The good thingsWas a really good place to walk in every morning, everyone was happy and friendly but as staff have left the newer staff seem to be less friendly
    The challengesAwards should be awarded to all members not just Sales
    1.0
    sales and administration
    Jan 2026
    Hobart TAS 70001 to 2 years in the role, former employee
    Fun at the beginning until a certain staff member was hired and became controlling and a bull y
    The good thingsThe role in general was fun, fast past and enjoyable
    The challengesManagement had no guts when it came to stamping out bulling and aggressive behaviour. It’s all swept under the carpet
    1.0
    Warehouse Storeperson
    Dec 2025
    Knoxfield VIC 31802 to 3 years in the role, former employee
    Toxic work environment
    The good thingsMeeting some nice people
    The challengesPFD Knoxfield is a toxic work environment management make it hard for employees to take annual leave, you report workplace problems to the management and nothing gets done about it, pay is average they pay their employees $30 per hour.
    1.0
    Customer Service Role
    Nov 2025
    Adelaide SA 50003 to 4 years in the role, former employee
    There are better jobs out there
    The good thingsReally good and hardworking people.
    The challengesManagement could care about their staff more and not be so self absorbed. Read the google reviews this says it all.
    2 people found this helpful
    3.0
    Storeperson
    Oct 2025
    Hume ACT 26202 to 3 years in the role, former employee
    Hard work for great pay. Wealth at the cost of health pretty much sums it up.
    The good thingsThe culture was great for the most part. The money was always there, this role keeps you fit and pushes you to your limits.
    The challengesDo not expect a work life balance. Hard yakka work. Not many people would last a week here. Many feet draggers in the industry, can and almost certainly will send you insane on the regular.
    1.0
    Customer Service Representative
    Jul 2025
    Knoxfield VIC 31802 to 3 years in the role, former employee
    never working here again
    The good thingsi got along with some of the girls really well
    The challengesif you did something that management didnt like they wouldnt talk to you or explain anything and the lack of training after asking multiple times
    1 person found this helpful
    1.0
    Delivery Driver
    Jun 2025
    Tweed Heads NSW 24852 to 3 years in the role, former employee
    Terrible place to work nowadays Decent group of drivers at site but the new management are terrible. Huge turnover recently, a number of great workers being let go and dropped hours while terrible ones are kept on and looked after. Tweed Heads branch has taken a downturn, would not recommend in 2025.
    6 people found this helpful
    5.0
    Dockhand/storeman
    Jun 2025
    Lytton QLD 4178Less than 1 year in the role, current employee
    Awsome place to work.
    The good thingsThe people are great. The culture is pretty awsome too. We have regular bbqs,pizza days and go carting sessions.We have a great Manager,good supervisior and pretty awsome team. The pay is really good too. Lots of overtime available.Staff discounts on woolworths rewards really add up. Uniforms and boots supplied. Access to all pfd stock at cost price plus 10%. Career opportunities are abundant. Overall a really fantastic workplace with a good vibe.
    The challengesWhen co workers don't turn up for shifts the work load is left for those who have shown up.
    1 person found this helpful
    1.0
    Delivery Driver Storeperson
    Jun 2025
    East Bendigo VIC 3550Less than 1 year in the role, former employee
    Challenging logistics made harder by poor packing and labelling systems.
    The good thingsI’ve worked in or alongside delivery and warehouse roles long enough to appreciate what PFD does well — consistent hours, decent pay, and stable work as part of an essential service. But the packing and dispatch process can really let the operation down.
    The challengesDeliveries arrive with no crate system or box labels — no “1 of 2” or location tags. It slows everything down, especially on multi-drop runs, and puts extra pressure on both drivers and receivers.
    2 people found this helpful
    1.0
    Delivery Driver
    Jun 2025
    Tweed Heads NSW 24855 to 6 years in the role, former employee
    No worth your time, the harder you work the worse you are treated.
    The good thingsMade some good friends along the way.
    The challengesUsed to be a great company to work at, very tight knit. The last year the GC branch has gone down hill badly, management has no clue what they are doing running the business into the ground losing a large amounts of business and long serving employees in the process. Would not bother applying.
    7 people found this helpful
    1.0
    Inventory Controller
    May 2025
    Chullora NSW 2190Less than 1 year in the role, former employee
    A very unsafe, toxic workplace
    The good thingsVery little, a few good people.
    The challengesUnfortunately there was, very little safety protocols, no OHS in practice, very disorganised, poor leadership, very wasteful with stock. A very depressed culture and high staff turn over.
    4 people found this helpful
    1.0
    Warehouse Staff
    Mar 2025
    Chullora NSW 21907 to 8 years in the role, current employee
    Worst management. Worst company ever I have ever worked for.
    The good thingsThere is nothing good about this place at all.
    The challengesWorst management. Treat you like they are giving you a Favour. Force employees to work on every single public. Unfair work environment.
    3 people found this helpful
    2.0
    Delivery Driver/Storesperson
    Feb 2025
    Wagga Wagga NSW 26501 to 2 years in the role, current employee
    Wouldn't work there again.
    The good thingsGood pay Great supervisors
    The challengesDisrespectful office staff and customers safety is not number one
    2 people found this helpful
    2.0
    Customer Service Representative
    Feb 2025
    Torrensville SA 50311 to 2 years in the role, current employee
    Not a healthy environment
    The good thingsWork with nice people
    The challengesDouble standards. Managers have their own rules
    5 people found this helpful
    2.0
    Delivery Driver
    Dec 2024
    Adelaide SA 5000
    Wished i never applied
    The good thingsTeam mates ( Other Drivers )
    The challenges14hr days,, being pushed to the limit, by weeks end all you can do is sleep. Micromanagement,, DO NOT care your just a number
    2 people found this helpful
    1.0
    Storeperson
    Oct 2024
    Lytton QLD 4178Less than 1 year in the role, former employee
    Don't do it to yourself
    The good thingsDecent, nice co-workers. Not the best pay I've had but not the worst.
    The challengesRepetitive, heavy, tough on the back with Management not giving a stuff about you as a person. Not offering any flexibility (to a casual) even when family matters arise. Including a hostile phone call from the DC manager after I told a supervisor of my unavailability (as a casual) Misleading job title, unnecessarily long application process to just get to the first shift. Quickly realising the job role won't be the same as the job title. Lasted 3 weeks, lucky to make that. Lots of workers want out.
    4 people found this helpful
    1.0
    Driver
    Sep 2024
    Townsville QLD 4810Less than 1 year in the role, former employee
    Just a number. No fun or insensitive to work there.
    The good thingsThe people you work with.
    The challengesLow staff numbers old equipment. And can't keep truck running while eating lunch while on the road.
    3 people found this helpful
    1.0
    Truck Driver
    Aug 2024
    Knoxfield VIC 31805 to 6 years in the role, former employee
    Worst experience of my life
    The good thingsGood money but they stuff up the pays a lot, few of the drivers are good people and helpful.
    The challengesManagement is absolutely horrible and no support at all, they throw out verbal warnings to anyone for things they don’t train you for or tell you to do. Management have made myself and countless other workers I know very uncomfortable and put them in tears. HR does absolutely nothing. There are no job opportunities for you to work your way up. This job has put me on anti anxiety medication and made me and many others feel horrible about themselves and life. Highly do not recommend working here.
    10 people found this helpful
    2.0
    Warehouse Picker and Packer
    Aug 2024
    Jandakot WA 6164Less than 1 year in the role, former employee
    Management does not respect personal needs. Overtime was not optional leading to most staff doing 12+ hours, 5 days a week. Personal health complications and educational commitments lead to management becoming unhappy.
    The good things- Decent pay - Diverse working environment
    The challenges- Un-empathetic management - Work hours - Cold environment
    4 people found this helpful
    2.0
    Administration Clerk
    Jun 2024
    Knoxfield VIC 31803 to 4 years in the role, former employee
    Unfortunately the worse work experience, having to use systems from the 80’s with old fashioned out of date work ethics.
    The good thingsAbility to purchase goods
    The challengesOutdated computer systems, that do not work together. Management having stand up arguments in front of staff. Swearing and unhappy lower staff a regular occurrence.
    7 people found this helpful
    2.0
    Driver
    May 2024
    Bendigo VIC 35507 to 8 years in the role, former employee
    Waste of time
    The good thingsMonday - Friday usually
    The challengesUnwanted overtime, low career development, just a job
    4 people found this helpful
    1.0
    Allrounder
    Mar 2024
    Hobart TAS 7000
    Biggest regret of my career working at this company...
    The good thingsMade some good lasting friends
    The challengesManagement wrong people in positions of power... Reward the people... extremely Toxic working environment..
    2 people found this helpful
    1.0
    Delivery Driver
    Dec 2023
    Torrensville SA 50311 to 2 years in the role, former employee
    Work Until You Drop
    The good thingsCustomer Relationships
    The challengesLowest Pay around, management has no idea, Operations Management micro manages everything instead of doing their job
    3 people found this helpful
    1.0
    Picker and Packer
    Feb 2023
    1 to 2 years in the role, former employee
    Worst experience of my working life, even if your last resort, do not work here!
    The good thingsPermanent work opportunity.
    The challengesNo ledership, poor equipment, no training, unsafe work environment.
    14 people found this helpful
    1.0
    Delivery Driver
    Feb 2023
    Less than 1 year in the role, former employee
    extremely poor communication
    The good thingsOther Drivers and Dave
    The challengesThe rest of management Poorly maintained trucks Poor routing Unorganised poor communication
    9 people found this helpful
    4.0
    General Manager
    Jan 2023
    Amazing company that I enjoyed working for who provided many opportunities for growth
    The good thingsFamily business and values with good people
    The challengesFast paced and never a dull moment!
    2 people found this helpful
    4.0
    Corporate Office
    May 2022
    9 to 10 years in the role, current employee
    Great place to work.
    The good thingsThe people here are good to work with. Recently backed by Woolworths too. Staff benefits are good.
    The challengesNot too many challenges to speak of. If you work hard, you'll be looked after.
    1 person found this helpful
    5.0
    Driver
    Apr 2022
    3 to 4 years in the role, former employee
    Love working in a great team and looking after my customer base
    The good thingsRegular overtime and Saturday work
    The challengesInteraction with your customers, being friendly all the time while inder the pump
    5.0
    Management Lead
    Apr 2022
    3 to 4 years in the role, current employee
    Great place to work
    The good thingsFriendly environment and great people
    The challengesAlways new experiences everyday
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Adelaide SAAll Brisbane QLDAll Canberra ACTAll Hobart TASAll Melbourne VIC
    View all