Publicis Loyalty
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    Publicis Loyalty
    (17 reviews)
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    Company Reviews

    Working at Publicis Loyalty

    3.417 ratings in total
    5
    4
    4
    6
    3
    3
    2
    1
    1
    3
    77%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(17 ratings)
    Career development
    3.1(17 ratings)
    Benefits & perks
    2.2(17 ratings)
    Management
    2.9(17 ratings)
    Working environment
    2.9(17 ratings)
    Diversity & equal opportunity
    3.8(17 ratings)
    Ratings for Publicis Loyalty are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 17 reviews sorted by most recent
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    1.0
    Customer Service Role
    Nov 2019
    1 to 2 years in the role, former employee
    Terrible place to work and they need to learn to treat people as people and not just a number
    The good thingsMonday's and Fridays where casual wear
    The challengesThe whole company was a challenge
    5.0
    Inbound Customer Service Representative
    Nov 2019
    Less than 1 year in the role, former employee
    Amazing and positive team, which makes a world of difference in the call centre community.
    The good thingsReal amazing tight knit team and a management team that cared and went above and beyond for their employees
    The challengesThe client we represented decided to go another direction for change, I didn’t agree with it nor did I sign up to the new company on transition
    4.0
    Customer Service Role
    May 2019
    1 to 2 years in the role, former employee
    Good reliable job offering a familiar team environment with ability to rota rostered hours to suit and advance in
    The good thingsBroad range of people in team environment Own desk space area for autonomy within team Good location and premises Ability to complete further training Reliable job
    The challengesKPIs Improving skills and product information
    4.0
    Customer Service Representative
    Dec 2018
    Good and overall positive place to work
    The good thingsModern office located in the heart of the city Management were very fair and reasonable The work/role was quite enjoyable
    The challengesSlow internet (at times)
    1.0
    Customer Service Representative
    Apr 2018
    3 to 4 years in the role
    Mismanaged to the point of the contract being sold off shore
    The good thingsThe role was simple and allowed for work/ life balance
    The challengesPoor management and treatment of staff in lower positions was disgraceful
    2.0
    Customer Service Representative
    Feb 2018
    3 to 4 years in the role, former employee
    I was there just for the money
    The good thingsEasy job nothing too out of the ordinary
    The challengesNegative atmosphere fuelled further by the environment, not much able to be done about this though due to budget etc
    4.0
    Customer Service Representative
    Aug 2017
    Averge place to work..Alot of favourtism
    The good thingsMaking great friends
    The challengesWorking with such an old computer system
    3.0
    Customer Service Representative
    Sep 2016
    1 to 2 years in the role, former employee
    An ok job
    The good thingsWhen I first worked here the place seemed good , vibrant with really exciting people
    The challengesConstant change and inability to have control over decisions
    4.0
    Operations Specialist
    Feb 2016
    I enjoyed my time there and probably would still be there
    The good thingsI worked for the organisation for 15 plus years but was made redundant due to restructuring in 2014 I hold no malice Working for Publicis was like winning tattslotto except you got your prize in fortnightly instalments.
    The challengesManagement need to do what they mean and not give just lip service and be honest and transparent
    5.0
    cutsomer service consultant
    Feb 2016
    great overall
    The good thingsthe people and the atmposphere
    The challengesthe job can get repetitive
    4.0
    Universal consultant
    Feb 2016
    1 to 2 years in the role, former employee
    Always had fun, even on the hard days thanks to the friends I made
    The good thingsFilled with great people and it's always something different!
    The challengesIt is always busy! Which I guess can be a good thing
    1.0
    Customer service
    Feb 2016
    3 to 4 years in the role, current employee
    Boring, repetitive, toxic work place
    The good thingsGood work life balance, simple job
    The challengesUnable to progress in company whatsoever.
    3.0
    Training Specialist
    Oct 2015
    1 to 2 years in the role, former employee
    I wasn't ready to go but I'm glad I did
    The good thingsa small percentage of time the environment was good. And they have their own RTO which meant you could a qualification whilst you were at work.
    The challengesManagement!
    4.0
    Department Support Officer
    Sep 2015
    3 to 4 years in the role, current employee
    Progressive equal opportunity employer
    The good thingsNumerous opportunities for development and progression. Supportive leadership team and support structure.
    The challengesNo particular challenges involved in working for this company. Thorough screening process for candidates involving police checks and interviews.
    5.0
    Customer service officer
    Sep 2015
    Great place to work
    The good thingsGood management
    The challengesKeeping up with changes
    3.0
    product advisor/account manager
    Aug 2015
    3 to 4 years in the role, former employee
    it was a learning experience and i take away alot for my future endeavors
    The good thingsI learnt alot from working with the company I could balance home and work life
    The challengesDoing the same thing everyday
    5.0
    Business Analyst
    Aug 2015
    1 to 2 years in the role, current employee
    great if u in for long term
    The good thingsWorking for brand
    The challengesDiverse and endless spectrum of systems n processes
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