Pure Water Systems
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    Pure Water Systems
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    Company Reviews

    Working at Pure Water Systems

    3.922 ratings in total
    5
    12
    4
    3
    3
    2
    2
    2
    1
    3
    82%
    Rate salary as high or average
    68%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(22 ratings)
    Career development
    3.6(22 ratings)
    Benefits & perks
    3.6(22 ratings)
    Management
    3.8(22 ratings)
    Working environment
    4.1(22 ratings)
    Diversity & equal opportunity
    3.8(22 ratings)
    Ratings for Pure Water Systems are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 22 reviews sorted by most recent
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    most recent
    5.0
    Customer Service Representative
    Apr 2025
    Burleigh QLD 4822Less than 1 year in the role, current employee
    Genuinely good atmosphere, stimulating work and supportive management.
    The good thingsReally great environment. Staff are genuinely happy here, management is amazing - super approachable and personal (big shout out to Lou and Richard). Loads of support and training. If you’re a social person with a good work ethic you’ll enjoy each day.
    The challengesHaven’t found an issue yet.
    2.0
    Technical Officer
    Apr 2025
    Sydney NSW 20007 to 8 years in the role, current employee
    Enjoy the work for a short time, Learn from it and move on.
    The good thingsWorking out in the field is fine, But the constant phone calls from the office and tablet is just ridiculous
    The challengesUnder paid and Unrealistic expectations from management.
    1 person found this helpful
    5.0
    Sales Consultant
    Mar 2025
    Burleigh Heads QLD 42201 to 2 years in the role, current employee
    Genuine company who are invested in the health of the Australian people!
    The good thingsLoved the training that I received at the start of my work - It helped me thoroughly understand the company, it's values and the product.
    The challengesI think this company has so much potential - I wish to help all Australian's across the country get pure water - I hope that we will be able to grow our team exponentially in the sense that we will have more plumbers and technicians, installing in states and towns that we do not currently have.
    5.0
    service team
    Mar 2025
    Burleigh Heads QLD 42201 to 2 years in the role, current employee
    local aussie owned company with good products to sell
    The good thingsgreat atmosphere. people care for you and support your progress.
    The challengeslearning lots, but its good knowledge to have!
    5.0
    sales and service
    Feb 2025
    All Gold Coast QLD1 to 2 years in the role, current employee
    a great experience, which encourages learning and development
    The good thingsgreat support from everyone. The opportunity for career progression, and sell amazing products which promote health
    The challengeslots to learn about all the products! but its lots of fun
    3.0
    Marketing Assistant
    Nov 2022
    Less than 1 year in the role, former employee
    Good friendly staff who will help you when required
    The good thingsFriendly staff and supervisors
    The challengesNot enough training on computer system
    5.0
    National Sales Manager
    Nov 2019
    5 to 6 years in the role, former employee
    A great culture with a family feel.
    The good thingsGreat products and great people to work with.
    The challengesmuch the same as any business.
    5.0
    Management Information Systems Developer
    Jan 2019
    Less than 1 year in the role, current employee
    Amazing social atmosphere with great people and encouraging management.
    The good thingsThere are regular bbq's once a month to encourage socializing. Each department takes turns to organise it. We just had a New Years party which was AMAZING. The employee of the year won a large sum of money. Free fruit every Monday, free counselling, discounts to staff and family of staff. We have regular events with the chance to dress up. The whole place is kept social and friendly. This has been the best job I have been in. The management people believe Good Companies start with Good People. And they always put the staff first.
    The challengesAs a developer my work in general is challenging.I haven't really experienced any negative aspects to the company yet. Yes there are deadlines and KPIs but that is a part of any company.
    2.0
    Customer Service Officer
    Jan 2019
    1 to 2 years in the role, current employee
    Was okay, wouldn't recommend
    The good thingsSpeaking to customers
    The challengesPressure put on CSO to upsell etc
    2 people found this helpful
    1.0
    NA
    Feb 2018
    All Australia1 to 2 years in the role, former employee
    Ungrateful and money hungry company
    The good thingsWas close to home and paid the bills.
    The challengesProviding customers with incorrect information to get their business. Staff turn over was high.
    1 person found this helpful
    5.0
    Graphic Designer
    Oct 2017
    Less than 1 year in the role, current employee
    An excellent work culture looking to help others and yourself to be better everyday
    The good thingsFriendly and happy working environment, understanding management.
    The challengesIn the middle of big changes, can be difficult at times but has a bright future
    5.0
    HR Manager
    Oct 2017
    1 to 2 years in the role, current employee
    Challenging and rewarding
    The good thingsCompany culture; Workplace Wellness Program; our people; our products
    The challengesWe are a company going through a lot of change so you need to be someone who is open to feedback and who is willing to learn and grow!
    5.0
    Customer Service Officer
    Apr 2017
    current employee
    Smooth recruitment process and easy to slot in with the company
    The good thingsGreat vibe within the whole office everyone is so welcoming, friendly and helpful
    The challengesLearning all about the products and services the company offers but there is thorough training and everyone is willing to help
    1.0
    CSO
    Feb 2017
    Less than 1 year in the role, former employee
    If they had better management place would be better
    The good thingsThe customer service officers and the techs were great not all of them but most
    The challengesManagement absolutely so terrible don't have a clue they like to big note themselves a lot as well but yet the workers get treated badly
    1 person found this helpful
    5.0
    Marketing Coordinator
    Feb 2017
    A huge journey that brought us both here :)
    The good thingsFun and really supportive environment. Highly supportive of personal and career growth. Company is hugely invested in the success of the team as a collective as well as individuals. Awesome Employee Benefits Program. Heaps of perks and a lot of care for the people. They walk the walk, they don't just talk the talk. Without PWS, I wouldn't be where I am now and I'm hugely appreciative. Over the 13 years that I've been here these guys have become my family away from home and sometimes even when I go home!
    The challengesThat depends on your opinion of what a challenge is. A challenge can be change or the necessity to hit the ground running and learn on the way. Sometimes this can be a little stressful but always an opportunity for growth and fulfilment. However, when you care for the company and people that you work for or with, it can be challenging when people don't take the same care as you, which can happen from time to time. A lot has changed around here and it seems to better every day.
    5.0
    Customer Service Officer
    Sep 2016
    7 to 8 years in the role, current employee
    the company has fun we work in unity with heaps of opportunities we act with integrity and we have the WOW factor
    The good thingsthe company has just gone through a huge change with a new General Manager who has turned this company around 360 degrees. still more coming with more changes for the better
    The challengesstaying Focused due to the fun we now are having
    4.0
    Customer Service Officer
    Jul 2016
    1 to 2 years in the role, current employee
    A friendly, open workplace that makes most days enjoyable.
    The good thingsFriendly and generally caring staff. Managers are open minded, encouraging and look out for you. They care about you during personal hardship and push you to strive for your potential.
    The challengesThere can be a lack of procedure for simple tasks, making them take longer than needed. There is sometimes too much of a focus on numbers and fitting a box, and not on customers and individual​ skill and contribution
    1 person found this helpful
    4.0
    Customer Service Representative
    Feb 2016
    Less than 1 year in the role, former employee
    Great place to work
    The good thingsFantastic training, approachable management
    The challengesNot earning a better hourly rate
    1.0
    Promotions manager
    Oct 2015
    Less than 1 year in the role, former employee
    Not what it was cracked up to be
    The good thingsPeople
    The challengesInconsistent management
    3.0
    appointment setter
    Sep 2015
    3 to 4 years in the role, current employee
    Stressful
    The good thingsI work from home and company lets me be flexible
    The challengesCold calling and keeping up K.P.I
    4.0
    Sales Representative
    Sep 2015
    3 to 4 years in the role, current employee
    Eye opening
    The good thingsVery helpful and friendly team vibe
    The challengesNothing to do with the company, just the selling side of it like any other sales job
    5.0
    Customer Service Operator
    Jul 2015
    7 to 8 years in the role, former employee
    GREAT TIME ... FRIENDLY ATMOSPHERE ... GOOD WORKING ETHICS...
    The good thingsALWAYS AMAZING !!!
    The challengesWELL... DELAGATING WITH PEOPLE ON THE PHONE...
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