Employees at Quality Pharmacy appreciated their colleagues, who created a fun and welcoming environment. There were training opportunities available, particularly around products. Some employees felt there were good opportunities for career progression and recognition.
However, there were some potential challenges. Employees had concerns around management, feeling micromanaged and that managers lacked operational understanding. Some processes were seen as outdated. Maintaining work-life balance could be difficult due to workload. There was a perceived disconnect between head office and store operations. Finally, some employees felt there was a high workload, especially in customer-facing roles.