Enjoyable with problems and insecurity.The good thingsWork from a home base, so plenty of flexibility.
The challengesDisconnected workplace, due to working from home. Casual employment = insecurity and inconsistent income. Often there is not enough work and the manager does not seem to get this. I.e. they seem to judge workload by number of cases taken on, rather than how many are due / billable in the pay period. Training can be inconsistent, with being told one thing and then getting a told off later for following directions, but changes made were not advised to staff. Pay is not the best to start and pay rises don't seem to come easily.