Qudos Bank
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    Qudos Bank
    (20 reviews)
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    Company Reviews

    Working at Qudos Bank

    3.320 ratings in total
    5
    7
    4
    5
    3
    0
    2
    2
    1
    6
    80%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(20 ratings)
    Career development
    3.0(20 ratings)
    Benefits & perks
    3.0(20 ratings)
    Management
    3.2(20 ratings)
    Working environment
    3.6(20 ratings)
    Diversity & equal opportunity
    3.6(20 ratings)
    Ratings for Qudos Bank are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 20 reviews sorted by most recent
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    1.0
    Analyst
    Aug 2024
    Sydney NSW 20001 to 2 years in the role, former employee
    Stay away from Qudos Bank if you want to get into projects.
    The good thingsOther than friendly staff, not much, to be honest.
    The challengesThe working environment is terrible. Upper management doesn’t seem to care. Too many projects with no clear guidelines, direction or plan. Too much finger pointing and politics going on.
    2.0
    Information Technology Role
    May 2023
    Mascot NSW 2020current employee
    If you want to retire, work at Qudos.
    The good thingsLovely people that work there (excluding management)
    The challengesConsistent changes, no process/procedures - all over the place, office politics
    5.0
    Information Technology Role
    Mar 2022
    5 to 6 years in the role, current employee
    A great company to work for provided you have the right attitude.
    The good thingsFlexible Work Arrangements Excellent Support from Management Work culture that focuses on delivering results together as a team Growth opportunity for those who delivers
    The challengesChallenging opportunities. Often rewarding for those who get things done.
    1.0
    Consultant
    Mar 2020
    It was okay not the best environment to work in
    The good thingsThe office is nice and modern
    The challengesManagement is terrible
    4.0
    Loans Support Officer
    Feb 2020
    1 to 2 years in the role, former employee
    Great experience but limited career development due to the size.
    The good thingsGreat work-life balance. Nice manager.
    The challengesLimited career development.
    4.0
    Customer Service Specialist
    Aug 2019
    1 to 2 years in the role, former employee
    Best Job EVER!
    The good thingsWorking in a contact center with an awesome team and manager Building rapport with the members, food day was like every day
    The challengesChanges all the time
    4.0
    Contact Centre Specialist
    Jun 2019
    1 to 2 years in the role, current employee
    Great place to work, especially the contact centre, but limited opportunity for advancement.
    The good thingsGreat team who go out of the way to help each other. Supportive managers who are always willing to listen to ideas put forward Opportunities to learn about different departments if you are willing to put yourself forward.
    The challengesHours not the greatest on Contact centre. Not a rotating roster. Limited opportunites for advancement. Not a lot of interaction between branch staff and head office.
    1 person found this helpful
    4.0
    Finance Role
    May 2019
    1 to 2 years in the role, current employee
    Decent enough place to work
    The good thingsGreat work life balance, strictly 9-5 culture Meaty finance roles with diverse responsibilities Flat structure, easy access to management
    The challengesCan be cliquey Small business not a lot of room for advancement
    5.0
    Manager
    May 2019
    5 to 6 years in the role, current employee
    Great people, work life balance and the organisation is very family orientated.
    The good thingsThe best thing about working for Qudos Bank is the people. You literally get to know everyone and it great that we all have a common goal and that is to provide exceptional service to our members.
    The challengesTechnology definitely need attention
    4.0
    Retail Banking
    May 2019
    1 to 2 years in the role, current employee
    Qudos is a good place to work for work life balance and i have found everyone to be very helpul and friendly.
    The good thingsFellow staff are friendly and helpful Nice new building with free Gym access Management from CEO down are friendly and approachable Good work life balance
    The challengesThe location can be a challange if driving as very heavy traffic getting to and from work. No staff car park. Train station is approx 12 minute walk but need to change trains at central which adds to your trip.
    5.0
    contact centre professional
    Nov 2018
    3 to 4 years in the role, current employee
    One of the best career experience ever
    The good thingsgreat management/leadership team work life balance flat structure and fast decision making
    The challengestechnology upgrade to ensure we are at par with other banks specially big 4. To make Qudos brand more aware and known so people are aware of the products and services we offer
    5.0
    Banking professional
    Aug 2018
    In the 18 months of being here, the company and the people have been nothing but great.
    The good things-Very flexible/good work life balance -Great team & opportunities within role -Friendly culture -Flat structure which allows you to get things done quicker
    The challengesIn all companies, there are challenges. The main challenge you might find here is the manual processes with technology.
    1 person found this helpful
    5.0
    Customer Service Specialist
    Aug 2018
    1 to 2 years in the role, current employee
    I really enjoy working at Qudos Bank and I really enjoy the management and colleagues.
    The good thingsManagement are very supportive to different circumstances. Colleagues are great and everyone gets along well with each other. Working in a contact centre it is fast paced but very relaxed and laid back environment.
    The challengesThe main challenge would be travelling to work, sometimes the trains don't always work out or there may be delays.
    5.0
    Contact Centre Supervisor
    Aug 2018
    3 to 4 years in the role, current employee
    Has been great the four years I have been employed here.
    The good thingsGood Management Great Office Great Staff
    The challengesThe location is quite a distance from residence
    1.0
    IT Analyst
    Jun 2018
    1 to 2 years in the role, former employee
    Not recommended if you actually have a passion for I.T
    The good thingsNothing good to mention
    The challengesNo challenges and poor Management /Leadership
    5.0
    Finance Officer
    May 2018
    1 to 2 years in the role, former employee
    Very positive and supportive work eniviroment
    The good thingsVery pleasant working environment , Great team in the Head office always willing to assist new team members
    The challengesSystem needs upgrade . However they are were working on this .
    1.0
    Customer Service Officer
    Sep 2017
    It will take me a long time to recover physically and mentally.
    The good thingsAmazing yet unappreciated staff (excluding management).
    The challengesNo management support. No appreciation or acknowledgment from management. Treated like a number. If you raise your concerns your told it's management discretion. HR also provided no support they are just as bad.
    1.0
    Contact Centre Team Leader
    Sep 2017
    Worse Manager
    The good thingsNothing to say good.
    The challengesNA at this stage. Wish there was more to add
    1.0
    Business Analyst
    Aug 2017
    Not recommended for a career
    The good thingsSome nice people, new office
    The challengesPoor communication, poor culture
    2.0
    Customer Services Officer
    Aug 2017
    7 to 8 years in the role, former employee
    No fun
    The good thingsClean work enviroment. Regular wage.
    The challengesNo autonomy . Low moral. Hierarchical work environment not a cooperative enviroment ,no substantive input sought from the staff ,no team building skills on display ,no leadership available . Gossip driven culture .
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