Resolution Life
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    Resolution Life
    (4 reviews)
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    Company Reviews

    Working at Resolution Life

    2.84 ratings in total
    5
    1
    4
    0
    3
    1
    2
    1
    1
    1
    75%
    Rate salary as high or average
    25%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(4 ratings)
    Career development
    3.0(4 ratings)
    Benefits & perks
    3.3(4 ratings)
    Management
    2.0(4 ratings)
    Working environment
    2.3(4 ratings)
    Diversity & equal opportunity
    3.5(4 ratings)
    Ratings for Resolution Life are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 4 reviews sorted by most recent
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    2.0
    Claims Specialist
    Sep 2024
    Melbourne VIC 3000
    Good for a short time, but not a long time!
    The good thingsMy immediate team, and the flexibility to work from home
    The challengesLack of support & accountability from management, Zero opportunity for career progression, The agile workflow is being used to burn out/wear down staff and the integration of AI is continuing to cause numerous issues for staff and will no doubt soon bring further redundancies.
    3 people found this helpful
    1.0
    Customer Service Representative
    Aug 2024
    Sydney NSW 20001 to 2 years in the role, former employee
    No effort put into employees
    The good thingsthe working life flexibility
    The challengesthe people, agile way of working taken to far, not a lot of career progression
    2 people found this helpful
    5.0
    HR & Corporate Services
    Sep 2023
    Sydney NSW 20003 to 4 years in the role, current employee
    I have had a great time at RLA, there are easier places to work for sure but what we do is challenging, rewarding and we have some really incredible people here.
    The good thingsVariety of work, the people, leadership, agile ways of working, digital transformation
    The challengesWe work at a very fast pace that doesn't suit everybody.
    3.0
    Insurance Analyst
    Oct 2022
    Less than 1 year in the role, former employee
    Dysfunctional, chaotic work environment.
    The good thingsPay is competitive. Lots of benefits like mental health days, inclusive environment.
    The challengesManagement are terrible! Entire organisation follows Agile methodology which is generally fine but basically pushes MVP (Minimum Viable Product) rushed out the door even if it's only 60% functional and deal with consequences and customer frustration later. Only Fixed Term contracts are offered because they don't know if they can keep the headcount once all their technology transformations are finished. They also closed all offices and went full time remote working except for Sydney/NSW.
    2 people found this helpful
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