Retail Food Group
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    Retail Food Group
    (69 reviews)
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    Company Reviews

    Working at Retail Food Group

    2.369 ratings in total
    5
    12
    4
    7
    3
    5
    2
    11
    1
    34
    60%
    Rate salary as high or average
    28%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(69 ratings)
    Career development
    2.4(69 ratings)
    Benefits & perks
    2.0(69 ratings)
    Management
    2.1(69 ratings)
    Working environment
    2.3(69 ratings)
    Diversity & equal opportunity
    2.6(69 ratings)
    Ratings for Retail Food Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 69 reviews sorted by most recent
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    1.0
    Supply Chain
    Sep 2025
    Robina QLD 42262 to 3 years in the role, former employee
    Horrible, taxing, ultimately, deflating and negatively affected my welfare.
    The good thingsWhilst I had a short period of a wonderful cohort around me - eventually toxic management (and toxic) is the only word for it, caused my entire team to leave. Every single one.
    The challengesToxic leadership. Toxic toxic toxic. The worst culture. Just the worst. Please take the effects of having to deal with this and the effect it will have on your life into account, before you think about working in this environment.
    1 person found this helpful
    1.0
    Procurement Role
    Jun 2025
    Robina QLD 42263 to 4 years in the role, former employee
    Chaotic and mismanaged
    The good thingsCool, down to earth people not in the management team.
    The challengesThis place left me with anxiety, self-doubt, and burn out that took months to recover from. Management is entitled, disrespectful, and completely lacking in direction - which is getting worse. If you value your wellbeing and growth, do yourself a favour and stay away.
    2.0
    Design Role
    Sep 2024
    All Gold Coast QLD1 to 2 years in the role, former employee
    Enjoyed the work but unfortunately been told there’s no career progression and misleading information between departments makes it difficult to consider longevity.
    The good thingsFlexibility ,work from home and Brisbane office
    The challengesUnfortunately no company structure within team, poor management and leadership
    2 people found this helpful
    1.0
    Senior Retail Designer
    Sep 2024
    All Gold Coast QLD3 to 4 years in the role, former employee
    Unfortunately due to one or two people within the team, a job i enjoyed, was passionate about and 100% committed to , was over shaded by disappointing management.
    The good thingsFellow colleagues, made some great friends, enjoyed to work
    The challengesUnfortunately no career progression, management lacked support and listening to team members opinions.
    5.0
    Design Role
    Apr 2024
    All Gold Coast QLD3 to 4 years in the role, current employee
    Enjoyable work lifestyle.
    The good thingsWonderful team environment. Great work life balance and fun creative projects constantly.
    The challengesPerhaps some growth challenges but often harder in a design role.
    4.0
    Senior Project Manager
    Jun 2023
    Robina QLD 4226
    Overall a good experience there were few challenges but not a hindrance to performance
    The good thingsGoof Work Life Balance
    The challengesProcesses and Systems
    1 person found this helpful
    1.0
    Marketing Department
    Jan 2023
    Less than 1 year in the role, former employee
    Disorganised, no direction & very taxing on your personal life.
    The good thingsI only enjoying getting to know people from other departments. This wasn’t easy to do unless you worked directly with them due to no culture.
    The challenges- No direction - Changes every day - Slow sign offs - No strategy - No clear understanding of roles, and what is within your role. - People come to you for help from all areas of company. - No culture - Extremely fast paced, no time to do anything with good execution - Poor management
    2 people found this helpful
    2.0
    Property Department
    Sep 2022
    1 to 2 years in the role, former employee
    Grateful for the opportunity, the senior leaders are trying to get it right, I was treated well during my time, but it’s a sinking ship.
    The good thingsAutonomy, flexibility, some good people.
    The challengesThe place severely lacks synergy, everyone is employed with a title yet there is no order or line of command and so everyone is crossing into each other’s lanes constantly which causes immense chaos. Processes are a mess and nothing runs fluently as well as processes keep on changing due to the staff turnover. You ask around for instruction on how something is done and no one can answer the question. Severely under resourced and so employees come into the business, get overloaded and burn out, then leave again. There is a large amount of staff turn over; almost every week someone resigns.
    2 people found this helpful
    5.0
    Legal Role
    Jun 2022
    3 to 4 years in the role, current employee
    Great place to work
    The good thingsGreat people and working environment! The company has come a long way over the years and it’s such a fantastic place to be now.
    The challengesWorking on different brands can get confusing but it’s great to be part of a company that has variety!
    1 person found this helpful
    5.0
    Team Coordinator
    Jun 2022
    1 to 2 years in the role, current employee
    I would highly recommend working with RFG as the business is on a completely different path compared to where it once was!
    The good thingsThe business has realigned and is on an entirely new journey which is vastly different from the business that RFG once was! - WFH opportunities - Employee Reward & Recognition - Company Culture is strong - Career Developments of promotions and secondments - Donuts, Bread, Cakes, Pizza and more from the training academy and brand development in support office weekly! - Strong Executive team who take the employees opinions on board
    The challengesKeeping up to speed with the development of the business as it is moving and growing at speed, which at the end of the day is a really good thing!
    5.0
    Business manager
    Jun 2022
    1 to 2 years in the role, former employee
    Great people and overall fantastic experience.
    The good thingsThe support office are very helpful and easy to work with. Upper management are approachable and willing to listen to ideas. Career advancement opportunities due to being a large company of multiple brands.
    The challengesWorking withing different brands can pose challenges.
    5.0
    Marketing Role
    May 2022
    1 to 2 years in the role, current employee
    Provides fantastic career development opportunities
    The good thingsRFG is filled with wonderful staff who encourage innovation and the progression of its staff.
    The challengesA positive challenge, but theres a healthy competitive and environment that makes you work harder to achieve goals.
    5.0
    Finance Role
    May 2022
    current employee
    Wonderful people, supportive culture, fast-paced environment, I love working here.
    The good thingsRFG has changed, it's not the business that it once was, I really like working here. My boss is so kind and supportive.
    The challengesSo far so good, I really can't find any fault in working here.
    1 person found this helpful
    5.0
    Learning and Development
    Nov 2021
    Love it and it is a different company now.
    The good thingsThe change in the company, common goals to aim for across all teams, supportive and open door policy for everyone, caring and moved on from the past
    The challengesLosing the stigma of past historical decisions and being able to shop at Robina Town centre in my lunch hour.
    2 people found this helpful
    1.0
    Project Coordinator
    Oct 2021
    1 to 2 years in the role, former employee
    I wouldn't recommend working here
    The good thingsSome good people but you can find that in other workplaces
    The challengesToxic environment, bad management and poor policies/procedures
    1.0
    Departnent
    Sep 2021
    3 to 4 years in the role
    Don't even consider working for RFG!!
    The good thingsSome nice people you meet (from various Departments)
    The challengesStress, chaos, unprofessionalism, frustation, poor communucation, etc
    1 person found this helpful
    5.0
    Operations
    Jun 2021
    1 to 2 years in the role, current employee
    Great people and opportunity to make a difference
    The good thingsGreat working environment
    The challengesGeographical spread is challenging
    1 person found this helpful
    1.0
    Marketing Assistant
    Apr 2021
    1 to 2 years in the role, former employee
    Challenging work environment, not worth the stress.
    The good thingsGreat location and some amazing people.
    The challengesFear culture due to constant redundancy’s. Upper management only look out for themselves.
    1 person found this helpful
    1.0
    Property Department
    Jan 2021
    3 to 4 years in the role
    Not a place to work in any stage of your career.
    The good thingsPretty much next to nothing except some good individuals.
    The challengesLack of synergy and knowledge among people. Quite a lot of staff are in higher positions based on cherry picking by someone in power. No real track record of being a domain expertise for a majority.
    2 people found this helpful
    1.0
    Design Role
    Sep 2020
    Overall an unpleasant experience with some highlights
    The good thingsThe teams you work with on a day to day basis are all good people.
    The challengesThe environment and culture are awful. People are made redundant left and right, which creates a revolving door atmosphere with people always looking over their shoulder. Upper management is trying to get it right but lack of communication makes it difficult.
    2 people found this helpful
    1.0
    Manager
    Aug 2020
    5 to 6 years in the role, former employee
    Toxic
    The good thingsThe people I worked closely with.
    The challengesThe constant change in upper management that only care about themselves.
    3 people found this helpful
    1.0
    Procurement Role
    Jul 2020
    3 to 4 years in the role, former employee
    Worst workplace I’ve ever worked...by far!
    The good thingsSome good people. A good location.
    The challengesSenior management ideals and practices are still very poor after multiple senior management changes. No support or congratulations to the staff at all. Your ideas to benefit the company and staff will fall on deaf ears
    3 people found this helpful
    3.0
    Administration Manager
    Mar 2020
    3 to 4 years in the role, former employee
    Very disappointed in the management team, they let the staff down!
    The good thingsGreat people!! Some managers are great, others very weak....
    The challengesThe people that work the hardest are never appreciated.
    2 people found this helpful
    1.0
    Designer
    Mar 2020
    1 to 2 years in the role
    I would not recommend working for this company.
    The good thingsRFG did have a staff coffee machine, then they took it away so I’m struggling to think of anything. The staff are amazing up until they become broken by the flawed system at RFG
    The challengesThe upper management is horrific. The customer service is poor. The support is nonexistent. The processes make it impossible to achieve a satisfactory result. You are consistently battle against the tide in a sinking ship.
    3 people found this helpful
    2.0
    Area Manager
    Mar 2020
    3 to 4 years in the role, former employee
    Flexible but no culture
    The good thingsAutonomy, flexibility in work hours
    The challengesRedundancies happened often, no security working for the company. Communication was poor, management changed often so it was hard to get clear direction
    2.0
    Organisational Change Manager
    Mar 2020
    5 to 6 years in the role, former employee
    Overall I had a good career and worked on great projects for strategic change. Culture was not good.
    The good thingsI had great opportunities personally.
    The challengesCulture was very aggressive
    4.0
    Business Development Manager
    Nov 2019
    3 to 4 years in the role, former employee
    Barista role was very filling as coffee training was/is my passion. The Bukit king bdm role was the most rewarding role as my sales success was notable across the brand for two years. Had a excellent boss
    The good thingsBarista trainer to BDM opportunity
    The challengesWork life balance was challenging at times with deadlines
    3.0
    Systems Administrator
    Nov 2019
    5 to 6 years in the role, former employee
    Unstable management that doesn't communicate with the company.
    The good thingsDiversity in the types of work due to all of the company's/franchises they own. Lots of good coffee.
    The challengesPoor system & procedure. Reactive management.
    1.0
    Product Developer
    Nov 2019
    Awful place to work.
    The good thingsFree donuts, free coffee
    The challengesTotally unreasonable expectations on staff with no support from management to help staff achieve goals.
    2 people found this helpful
    1.0
    Property department
    Nov 2019
    It was a waste of my life, they don’t have the skilled staff to manage the work and have now let go so many staff they can’t service the business at all.
    The good thingsDon’t have to do much work. Not a lot is expected of you.
    The challengesThe terrible culture, lake of caring about making a real change and prioritising franchisees.
    2 people found this helpful
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