Ritchies Stores
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    Ritchies Stores
    (64 reviews)
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    Company Reviews

    Working at Ritchies Stores

    3.264 ratings in total
    5
    21
    4
    8
    3
    12
    2
    8
    1
    15
    78%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(63 ratings)
    Career development
    2.9(64 ratings)
    Benefits & perks
    2.6(64 ratings)
    Management
    3.0(64 ratings)
    Working environment
    3.1(64 ratings)
    Diversity & equal opportunity
    3.2(64 ratings)
    Ratings for Ritchies Stores are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 65 reviews sorted by most recent
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    most recent
    2.0
    Butcher Qualified
    Jan 2026
    Mildura & Murray VIC1 to 2 years in the role, former employee
    Petty Arguments, Poor Leadership, immaturity, No support for entrepreneurs in my age group.
    The good thingsI enjoyed being testing my ability at a supermarket
    The challengesIt was quite challenging not knowing where my home store was.
    3.0
    Store Manager
    Sep 2025
    All Melbourne VIC1 to 2 years in the role, former employee
    Trying to be big but lack the structure
    The good thingsThe people in store and connections that can be built are to be kept for life
    The challengesCompany lacks structure at a senior level. Everything rolls down hill to stores and senior leaders struggle to hold them selves to account. Senior level have zero care for team members and just watch scores.
    5.0
    Bakery Staff
    Jul 2025
    Taren Point NSW 22291 to 2 years in the role, current employee
    A good place to work to earn experience and grow your skills as you enter the workspace.
    The good thingsGood working environment, good workload, new learning curve for skills, interactive with customers.
    The challengesBalancing time management with realistic expectations
    5.0
    Groceries assistant.
    Aug 2024
    Miners Rest VIC 33521 to 2 years in the role, former employee
    Enjoyable as I was supportive by everyone.
    The good thingsWorking alongside friendly staff.
    The challengesGetting to and from work as I did't had a car back them.
    4.0
    Cashier
    Jul 2024
    Emerald VIC 37823 to 4 years in the role, current employee
    A great learning opportunity and introduction to a working environment.
    The good thingsRecognition for my skills and successes
    The challengesCustomers can be a bit challenging to deal with at times but overall, not too bad.
    5.0
    Relieving Butcher
    May 2023
    Frankston South VIC 3199Less than 1 year in the role, former employee
    A pleasent and supportive culture.
    The good thingsGreat managment and staff.
    The challengesFor me personally just the PPE
    1.0
    Assistant Manager
    Apr 2023
    Rowville VIC 317811 to 12 years in the role, former employee
    Stores are full of politics and no one cares for the staff.
    The good thingsThere is always work available as staff turn around is high.
    The challengesLow pay, No opportunities to move up in company, no support from management, wages rule so constantly understaffed. Being a manager for Ritchie's will lead to an unhealthy work/life balance.
    2 people found this helpful
    5.0
    Assistant
    Apr 2022
    3 to 4 years in the role, current employee
    WoW...STOP THE PRESS!!
    The good thingsWhat a Fantastic Company to work for. Taren Point Ritchie's your work ethic is diverse. Your about the customer while caring about your staff. Highly recommend working for this team.
    The challengesWork load has picked up due to renovations. But this means more employment.
    1.0
    Department Manager
    Apr 2022
    1 to 2 years in the role, former employee
    Poor Culture in store and above
    The good thingsSome great people working in stores some with great knowledge and experience
    The challengesThe culture and attitude of senior managers and supervisors seemed to conflict with the business goal of the friendliest team. I experience senior management trying to out do each other, claim credit for someone else’s idea or throw someone under the bus. Regularly I was told I had to do 3 different things by 3 different people regards the same thing. Seemed to be a very top heavy business. A small business in terms of retail trying to be big and getting it wrong.
    1.0
    Deli manager
    Mar 2022
    9 to 10 years in the role, former employee
    Glad to be out of there
    The good thingsMusic plays all day which helps ease the stress
    The challengesManagement - unwilling to lend assistance and it’s always someone else’s issue. No accountability, store management believes head office won’t support so action is never taken. Pay is about 20k under a average pay for managerial position
    1 person found this helpful
    3.0
    Lenard's Clark
    May 2020
    5 to 6 years in the role, former employee
    Would do again for a great beginning in work-life
    The good thingsIt's very close knit and you have a great team to work with. Management respect your boundaries when it comes to time off.
    The challengesYou get stuck doing the same thing day-in day-out. Perfect for a high-school student.
    1 person found this helpful
    4.0
    Butcher
    Mar 2020
    current employee
    Worked for iga as a butcher
    The good thingsHad a really good small team that worked well together for the most part
    The challengesHead office controlling everything poor communication
    2.0
    Supervisor
    Mar 2020
    3 to 4 years in the role, former employee
    not the best
    The good thingssome of the people you work with was good
    The challengesyou get certain people who believe the run the joint and talks bad about everyone
    5.0
    Customer Service Role
    Mar 2020
    Enjoyed a lot with working every one
    The good thingsUnity friendly environment
    The challengesNothing , it’s all good
    1.0
    Retail Sales Assistant
    Mar 2020
    3 to 4 years in the role, current employee
    I was not valued even after 3 years of service and dedication.
    The good thingsGood pay and not the hardest job in the world
    The challengesManagement is all over the place and they hate their lives so much. They envy casual workers and treat them badly.
    1 person found this helpful
    3.0
    Cashier
    Mar 2020
    1 to 2 years in the role, current employee
    A new challenge each day
    The good thingsFlexibility of shifts and work-life balance.
    The challengesCoping with different customers.
    1.0
    Cashier
    Mar 2020
    1 to 2 years in the role, former employee
    Poorly managed
    The good thingsThe team was really good and helpful
    The challengesManagement having sympathy
    5.0
    Store Manager
    Mar 2020
    Great managers who encourage and respect my opinions and ideas
    The good thingsRespected, treated fairly
    The challengesLong term team members who aren’t interested in seeing growth or change when required
    1.0
    Sales Assistant
    Nov 2019
    7 to 8 years in the role
    Poor work environment!!
    The good thingsNothing to report. 8 years of employment and not one good thing
    The challengesManagement both at store level and higher dont care about staff and their toxic environment
    1 person found this helpful
    2.0
    casual
    Nov 2019
    1 to 2 years in the role, current employee
    not very supportive and draining
    The good thingsThe pay is really good
    The challengesSome upper management do not appear to care about their jobs or staff Do not want to pay older (18+) staff members so casual staff get very fee shifts if over the age of 18 unless you can work specific shifts that no one else can
    1 person found this helpful
    1.0
    Manager of department
    Nov 2019
    9 to 10 years in the role, current employee
    Love the people I work with
    The good thingsGreat bunch of people to work with
    The challengesNo help managing a department,
    5.0
    Customer Service Role
    Nov 2019
    1 to 2 years in the role
    Really amazing place to work that has well and truly shaped who I am.
    The good thingsEveryone I worked with was super lovely, and it was just a wholesome place to work.
    The challengesWhen I started working here, I was terrible at customer relations, prior to this I deftly struggle talking to people I don't know. But after working there for a few weeks I drastically improved my confidence and that has definitely made me better at communication ever since.
    1.0
    Deli
    Nov 2019
    Management is unprofessional and horrible
    The good thingsGood casual team who enjoy helping eachother
    The challengesManagers gang up on casual workers
    1 person found this helpful
    4.0
    Liquor Manager
    Nov 2019
    Amazing company to cut your teeth on. Would recommend for a young person to build a career and confidence.
    The good thingsThe people are amazing and hard work is rewarded
    The challengesLearning to be a jack of all trades across the company
    5.0
    Register Operator
    Nov 2019
    1 to 2 years in the role, former employee
    Great job, great people, a pleasure to work there.
    The good thingsWorking with people you know, friendly chats while working, the boss was fair and nice about everything.
    The challengesOne or two people I didn't get along with very well, but I tried my best. There was never anything that was too difficult with working here, a bit repetitive but still good.
    1.0
    Retail Sales Assistant
    Oct 2019
    11 to 12 years in the role, current employee
    I feel hurt and used and unfortunately I still need to stay and work my measly amount of hours until i can find something else.
    The good thingsSome of the other workers.
    The challengesTrusting management, and feeling valued for your hard work is a challenge. Especially watching lazy workers get hours upon hours of work.
    2.0
    Assistant Meat Manager
    Sep 2019
    Less than 1 year in the role, former employee
    Disappointed in what could be a great company
    The good thingsNo pressure from management
    The challengesNo leadership and no direction and nobody to champion change. There so far off the pace and have no desire to come out of the dark ages and in to the new age of retailing.
    3.0
    Delicatessen Assistant
    Aug 2019
    1 to 2 years in the role, former employee
    Excellent first job.
    The good things- Small Staff Discount - Friendly staff - Helpful Department Managers
    The challenges- Head Office are a bit slack - Difficult Customers - Ongoing renovations and maintenance
    1.0
    Retail Sales Assistant
    Jun 2019
    1 to 2 years in the role, former employee
    If considering working here don't there is better out there
    The good thingsNothing is right working for this company
    The challengesThe staff, the next level management, cattiness, no organisational support, the hours you are required to work with no incentive or recognition to do so
    1 person found this helpful
    3.0
    Store Assistant
    May 2019
    1 to 2 years in the role, current employee
    Good for pocket money
    The good thingsSeeing and helping customers, pay rate (retail award), generous discounts
    The challengesDealing with difficult customers, getting more shifts as a casual, dealing with management for ANYTHING, doing stuff by yourself can be quite isolating
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