Schindler Lifts
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    Schindler Lifts
    (34 reviews)
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    Company Reviews

    Working at Schindler Lifts

    3.134 ratings in total
    5
    12
    4
    4
    3
    2
    2
    6
    1
    10
    85%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(34 ratings)
    Career development
    3.3(34 ratings)
    Benefits & perks
    3.1(34 ratings)
    Management
    2.7(34 ratings)
    Working environment
    3.1(34 ratings)
    Diversity & equal opportunity
    3.6(34 ratings)
    Ratings for Schindler Lifts are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
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    1.0
    Technical Lead
    Jan 2026
    Mascot NSW 20205 to 6 years in the role, current employee
    New Key Account Manager has no idea
    The good thingsSome great guys in the team
    The challengesThe new Key Account Manager has no idea what he is doing, and we are losing contracts because of him. Hiring staff with no experience within the industry is doing damaging to the company. He can't talk to people, has no customer service skills at all, and has no idea about the products within the company
    4 people found this helpful
    1.0
    Business Development Manager
    Aug 2025
    All Gold Coast QLD3 to 4 years in the role, former employee
    Work somewhere else.
    The good thingsThe pay is about the only thing good here, but the expectations are insane
    The challengesWhilst I appreciate businesses are here to make money, to do it to the absolute detriment of your staff and customers, whilst management all pat each other on the back is a bit low.
    2 people found this helpful
    3.0
    Customer Service Representative
    Feb 2025
    Mascot NSW 20203 to 4 years in the role, former employee
    Great company however new management came in and ruined it all
    The good thingsGreat team members in the call centre and manager at the time was awesome, job was easy, great bonuses during Christmas break, company was awesome to work for end of year activities for employees to bring family and Christmas presents
    The challengesNew Management took over and it all went down hill turned into a toxic environment to be in, some team members complained more than others just became an environment you did not want to be in
    1 person found this helpful
    1.0
    Service Leader
    Dec 2024
    Perth WA 6000former employee
    Worst
    The good thingsNone Can't really think of anything that happened good during my work time
    The challengesToxic management Over promising but not keeping up to it Pay is low Not inclusive culture would not recommend to anyone
    3 people found this helpful
    1.0
    Administration Role
    Sep 2024
    All Sydney NSW
    for a multinational, the Australian operation is horrible
    The good thingsnothing to note really in the call centre
    The challengesunhelpful colleagues, unprofessionalism which comes from management so no surprise
    3 people found this helpful
    1.0
    Finance Role
    Mar 2024
    Sydney NSW 2000
    Terrible place for your career.
    The good thingsGreat people across some departments, they have been there for a long time
    The challengesPeople have been there for a long time, which makes it feel like a government company. Very hard to change things as they are used to their old ways. No processes or procedures in writing, so everything is in the air. Which makes things complex as everything is changed by whim of one senior finance individual. Finance is led by people who are not supportive and who don't listen. Whenever you call or ask via an email, expect to not get an answer or never get a reply, so there's quite a lot of things that you need to "figure it out by yourself". No training provided in a very complex environment. Management is totally absent, so you are let yourself to your own luck. No real career opportunities within finance and the teams are really stretched. I would definitely not recommend this place if you are looking to continue your career. Don't be lured by the salary or perks, as at the end of the day it does not match the amount of work you do.
    5 people found this helpful
    5.0
    Service Technician
    Nov 2023
    Sydney NSW 2000Less than 1 year in the role, former employee
    Great place to work, would go back again in the future to continue my lift career
    The good thingsGood company culture, management that have experience and try their best to accommodate, Schindler has good training and progression available
    The challengeslack of staff "this isn't a Schindler unique issue", getting flexible arrangements in a field role
    1 person found this helpful
    5.0
    Service Manager
    Jun 2023
    Sydney NSW 20007 to 8 years in the role, current employee
    Great work place for career development where you feel supported in your role.
    The good thingsFantastic career development opportunities, Great salary and bonus structure, excellent ongoing training, supportive management team, good culture throughout the business.
    The challengesBig company with many processes which can take getting use to but is a really good thing.
    2.0
    Service Manager
    May 2023
    Sydney NSW 20001 to 2 years in the role, former employee
    Soul destroying place to work
    The good thingsThey are quite diverse and salary is competitive. Opportunities to progress. Some great people to work with in the trenches.
    The challengesUsed to be an amazing company to work for but with the toxic masculinity at the top and more concern for profit than customer or employee satisfaction, it turned into a horrible working environment which was completely under resourced, added significant pressure and no work life balance due to extremely long hours & stresses. Impossible to deliver on contracts and keep customers happy. No support or understanding, even when providing evidence.
    4 people found this helpful
    5.0
    Project Manager
    May 2022
    3 to 4 years in the role, current employee
    Fun & Friendly Environment to Work In
    The good thingsGreat colleagues in pretty much all departments. Good pay. New management encourage safety without compromise. Very supportive for development opportunities and often promote from within if you put the work in.
    The challengesOccasionally need to put in a few extra hours a week
    5.0
    customer service representative
    Mar 2022
    Less than 1 year in the role, former employee
    AMAZING PLACE TO WORK FOR THE CALL CENTER
    The good thingsGreat company, truly schindler cares a lot about their customers/STAFF. Great upper management AMAZING technicians.
    The challengesDealing with trapped trapped passenger calls / HR (human resource) they do not exist in the company VERY bad communication 10000% sure they do not have any qualifications.
    2 people found this helpful
    4.0
    Installation Supervisor
    Sep 2021
    As a whole Schindler is a great company to work for, with a huge variety of roles across the business and plenty of opportunities for internal advancement if desired.
    The good thingsThe people and the variety of work. You could be working on a small suburban project one week and a major project in the CBD the following week. Schindler is also very supportive of employees wishing to enrol in tertiary education, providing an Employee Education Program to assist financially with the course costs, provided it is relevant to your role or will benefit the business in some way.
    The challengesThe construction industry as a whole can be very demanding and if you don't manage your work/life balance it can become exhausting. That said, Schindler actively encourages people to invest in themselves and take time off and also provides EAP systems that employees can avail of if necessary.
    2.0
    Sales Role
    Apr 2021
    3 to 4 years in the role
    Once a great culture and now.........
    The good thingsSome excellent technical people and also other dedicated commercial people
    The challengesThe culture is driven by the Exec and it isn't good. Some are over promoted and making decisions based on ego not business sense and experience. A career development program not accessible to those over 30 years of age.
    3 people found this helpful
    1.0
    Service Leader
    Dec 2020
    Not a place that you would want to work.
    The good thingsSome brilliant technical people, fantastic ground level staff.
    The challengesManagement were not interested in assisting with the development of the business. There was a significant blame culture, leading to alienating particular employees. A very negative place to try to work.
    8 people found this helpful
    2.0
    Finance Role
    Nov 2020
    5 to 6 years in the role
    made Great Friends
    The good thingsGreat Friends most of the work force where very supportive, loved the fact most of the staff got on
    The challengesImmediate Management, took one Managers view and made that assumption of you with out getting to know you
    4 people found this helpful
    1.0
    Lift Technician
    Aug 2020
    Gained good experience is surviving in a toxic culture.
    The good thingsMaking great friends, helping others develop trade skills, remuneration was ok, developed great mechanical skills and worked in a variety of areas.
    The challengesThe current management were demotivating and rarely encouraged nor rewarded good hard work and great skills over people who simply ticked off completed services. The attitude that ''anyone can be a lift mechanic" is quite a challenge to overcome and be motivated
    4 people found this helpful
    5.0
    Client Services Administrator
    Jul 2020
    9 to 10 years in the role, current employee
    Excellent.
    The good thingsVery staff-inclusive environment and room to move.
    The challengesMale dominated industry - electrical - cant change that though.
    1 person found this helpful
    5.0
    Fitter
    Mar 2020
    3 to 4 years in the role, former employee
    30 years
    The good thingsI was growing Schindler company
    The challengesThe best work for Schindler
    2.0
    Technician
    Aug 2019
    easy work, good money but very poor management
    The good thingsGood relations with other technicians and customers
    The challengesmanagement, career advancement and training
    1.0
    Project Manager
    May 2019
    Less than 1 year in the role, former employee
    Disappointing
    The good thingsGreat office setup with modern technology. Friendly staff and great working colleagues that offer support.
    The challengesManagement offer little support and expect huge hours on a salary. Internal cost reviews are an expectation yet no training is provided on how to satisfy this requirement. Staff often used as a scapegoat to shift blame away from management.
    4 people found this helpful
    3.0
    Sales
    May 2019
    3 to 4 years in the role, current employee
    My experience has been challenging, if I didn’t feel I had the right work life balance I wouldn’t stay.
    The good thingsOpen communication with regular updates.
    The challengesTrying to get a salary increase.
    2 people found this helpful
    2.0
    Service Department Supervisor
    May 2019
    former employee
    Very disappointing, hoped for more from this Global organisation but grossly underwhelmed
    The good thingsSome great people that all want to help each other BUT they are all too busy to be able to
    The challengesThe company do not practice what they preach and are grossly under staffed for the work they have. Customers beware.
    3 people found this helpful
    5.0
    Project Manager
    Apr 2019
    Challenging and rewarding jobs in some of Australia's most iconic buildings.
    The good thingsWorld Class Products, People and Processes.
    The challengesSuccess has brought heavy work-loads.
    1.0
    Administration Officer
    Oct 2018
    Less than 1 year in the role, former employee
    The worst experience I have ever had in an office.
    The good thingsTo begin with the company appeared to be a good one to work for. The pay was initially quite good for role but then more hours started to be expected.
    The challengesBad working environment, numerous incidents of workplace issues by same staff members but nothing done about it. ,
    5 people found this helpful
    5.0
    Technical Sales Consultant
    May 2018
    3 to 4 years in the role, former employee
    A good place to work
    The good thingsCareer Development , Equal Career Opportunity
    The challengesKPI and high demand in reaching the target, but well supported with all the tools and training.... just need a lot of hardwork
    2 people found this helpful
    4.0
    Elevator technician
    Dec 2017
    9 to 10 years in the role, current employee
    A well paid, reasonably varied and interesting job with unique challenges
    The good thingsGreat team of people. Challenging job
    The challengesBuilders,. Managers, architects and concreters... All will try to hold you up in some way
    1.0
    Mechanical Fitter
    Aug 2017
    Miserable
    The good thingsGood money, they pay well, if you don't mind spending your hours in a dark gloomy environment and working most weekends this may be the job for you.
    The challengesPoor management, they preach safety yet urge you not to practice it when it suits them. If you like money this is a good job, however be prepared to spend entire days in a hole in the wall.
    3 people found this helpful
    2.0
    Mechanical Engineering
    Aug 2017
    1 to 2 years in the role, current employee
    Hard to keep the enthusiasm
    The good thingsInternal recruitment
    The challengesWorkload unbalanced. Managers and directors are bosses not leaders.
    1 person found this helpful
    5.0
    Lift installer
    Aug 2017
    Fantastic
    The good thingsThe high standard of safety. And the great people with in the company.
    The challengesThe physical side of the job.
    5.0
    Director - HR
    Feb 2016
    3 to 4 years in the role, current employee
    Its a great place to work!
    The good thingsThe culture - everyone works hard to support each other. The company truly believes in engagement and making sure employees are happy and find meaning in what they do.
    The challengesThe company is growing very rapidly, so making sure we grow in a controlled way and that our processes and systems keep up
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