Service Today
    (24 reviews)

    Company Reviews

    Working at Service Today

    4.624 ratings in total
    5
    19
    4
    2
    3
    2
    2
    0
    1
    1
    96%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.6(24 ratings)
    Career development
    4.3(24 ratings)
    Benefits & perks
    4.6(24 ratings)
    Management
    4.7(24 ratings)
    Working environment
    4.6(24 ratings)
    Diversity & equal opportunity
    4.5(24 ratings)
    Ratings for Service Today are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 24 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Service Technician
    Jun 2023
    Adelaide SA 50003 to 4 years in the role, current employee
    Great working environment with lots of up skills training
    The good thingsOrganised, communication, good work team, training and development
    The challengesNo challenges for myself
    5.0
    Electrical Role
    Jun 2023
    All Adelaide SA
    As far as domestic works go and working for a company, this is pretty much the pinacle!
    The good thingsGreat work environment with a professional business structure which makes working here a pleasure.
    The challengesRandom challenges occur at different properties but are always almost resolved without issues.
    1 person found this helpful
    5.0
    Maintenance Electrician
    Jun 2023
    Beverley SA 50095 to 6 years in the role, current employee
    great work environment and always working with knowledgeable people
    The good thingsGood work environment ranging from customer experience and co workers. Co workers provide a-lot of support in the field and are very friendly
    The challengesSome challenges include trying to carry out work that has been quoted incorrectly sometimes but most of the time it is resolved in an alternative way that works
    5.0
    Warehouse Manager
    Jun 2023
    Beverley SA 5009
    Amazing
    The good thingsOne of the best company's I have ever worked for. Great management and work culture
    The challengesif there is any challenges you get great support from management
    5.0
    Dispatch Role
    Jun 2023
    Adelaide SA 50005 to 6 years in the role, current employee
    Fantastic company to work for
    The good thingsawesome place to work, The management and staff are very welcoming and friendly. Great opportunity for career growth at Service Today .
    The challengesNothing come to mind
    4.0
    Maintenance Handyperson
    Sep 2022
    former employee
    Sammy at dispatch was awesome and Ben operations manager was awesome and accommodating would recommend if your looking long term job
    The good thingsCulture is good and youthful, never did they push or rush my work, work life balance is good, they put trust in you which Was great and customers offer you coffee and food,
    The challengesFor me was coming from being self employed to a service company was the challenge personally for me, The other challenges which can be improved was a lack of job description which was frustrating at times
    1 person found this helpful
    5.0
    Customer Service Representative
    Sep 2021
    1 to 2 years in the role, former employee
    After all, it was an amazing experience. I've learnt so many things that I will definitely use in my career.
    The good thingsThe environment this workplace provides is amazing, lots of fun. Most importantly great management team and amazing training, they're always there to support and motivate you.
    The challengesNothing, I did not experience any challenges at this workplace.
    1 person found this helpful
    5.0
    N/A
    Dec 2020
    Great company to work for!
    The good thingsGreat team filled with great people, Alof of opportunity for growth and pay progression with great ongoing training.
    The challengesOvertime is sometimes an issue but with a simple request to the managers, it is resolved.
    2 people found this helpful
    5.0
    Customer Service Representative
    Nov 2020
    1 to 2 years in the role, current employee
    Supportive environment with a great bunch of people.
    The good thingsI really enjoy the team I work with. I really feel like I'm apart of a work family, they make 'work' feel like less of a task. Being the first point of contact for our clientele isn't always an easy task. This business has provided extensive training to make everyone more confident on tackling difficult situations.
    The challengesMultitasking, must be able to work within a fast pace environment
    3 people found this helpful
    5.0
    n/a
    Nov 2020
    3 to 4 years in the role, former employee
    Professionalism And Friendly Service
    The good thingsVery Professional Australian Family Owned Company - very sad to leave only because of family commitments - otherwise I would still be working with the great team.
    The challengesWorking with the public, In there very time of need is sometimes challenging but that's what makes ServiceToday a great company, they will move mountains to complete and keep the customer happy at all times.
    1 person found this helpful
    5.0
    Plumber/sales tech
    Nov 2020
    1 to 2 years in the role, current employee
    Would only leave to start your own business
    The good thingsCouldn’t ask for a better working environment, great blokes and super organised.
    The challengesDifficult customers
    5.0
    Plumber
    Nov 2020
    3 to 4 years in the role, current employee
    Couldn’t ask for a better company to work at
    The good thingsGreat work environment as well as diverse and new work itself. Management is very understanding and approachable
    The challengesEarly start time can be difficult somtimes
    1 person found this helpful
    5.0
    Handyperson
    Nov 2020
    3 to 4 years in the role, current employee
    Best move for my career to date.
    The good thingsI’ve been with this company for over 3 years and couldn’t be happier. Family friendly, supportive company with a great bunch of staff. In house training, van and iPad are a bonus too.
    The challengesMy position has many challenges that are easily resolved with supportive staff and management
    1 person found this helpful
    5.0
    Plumber
    Nov 2020
    current employee
    Great company
    The good thingsGreat working environment, everyone willing to give a helping hand when needed
    The challengesEvery company has its challenges but management is always there to help
    1 person found this helpful
    5.0
    HVAC Tech
    Nov 2020
    Great place to work, would recommend
    The good thingsGood work environment, coworkers, flexibility
    The challengesNothing that can't be resolved. Every workplace has challenges at some point.
    1 person found this helpful
    5.0
    Electrician
    Nov 2020
    Service Today has been a great place to work at for the last 5+ years the team and work culture has made it the best company I have been apart of.
    The good thingsTeam culture, work life balance, work satisfaction
    The challengesNo challenges that couldn’t be resolved easily
    1 person found this helpful
    5.0
    Plumber
    Nov 2020
    Awesome place to work with a great culture and career growth opportunities
    The good thingsCareer Growth and skil development opportunities, salary and opportunity for bonus's, the company culture with family days, bbqs and get togethers are great.
    The challengesDealing with difficult customers etc like any other maintenance company.
    1 person found this helpful
    5.0
    Maintenance Plumber
    Nov 2020
    3 to 4 years in the role, current employee
    Fast pace working environment with a great culture. Which is usually hard to find. There is never a boring day at Service Today
    The good thingsVery dynamic work place. Love the fact its not the same old thing everyday.
    The challengesGetting familiar with all the great technology they utilise. After a few weeks you cant understand how other companies operate without it
    1 person found this helpful
    4.0
    Contact Centre Team Leader
    Sep 2019
    1 to 2 years in the role, current employee
    Postive workplace full of passionate people
    The good thingsThe team culture is great, the flexible working hours are a bonus, especially if you are studying or a mum. When you are surrounded by people who enjoy the job, are happy to come to work and are passionate about the service the company delivers its hard not to develop that same mindset.
    The challengesDealing with a varied group of staff across 3 states in a timely manner, while maintaining a high level of customer service.
    2 people found this helpful
    3.0
    Customer Service Representative
    Sep 2019
    The people are awesome to work with
    The good thingsThe people are awesome to work with great team and also the team leader is such a caring and honest person she would help anyone to become better at the job
    The challengesChallenges would be dealing with dispatch managers and constant monitoring becomes very frustrating
    5.0
    Plumber
    Jul 2019
    1 to 2 years in the role, current employee
    A career opportunity rather than a job
    The good thingscareer progression, ongoing training, incentives system to reward your work and great culture
    The challengesIn over a year I have a found very little challenges
    1 person found this helpful
    1.0
    Customer Service Representative
    Jun 2019
    1 to 2 years in the role, former employee
    Unfair
    The good thingsGreat and easy job itself
    The challengesPoor management and inconsistency as well as favouritism
    1 person found this helpful
    5.0
    NSW Electrical Supervisor Manager
    Sep 2017
    1 to 2 years in the role, current employee
    Going places with a diverse company.
    The good thingsFamily orientated. Friendly. Good working team culture. Working to a common goal.
    The challengesWorking with personalities. Dynamic environment. Setting structure and policies and procedures.
    3.0
    Refrigeration and Air Conditioning Technician
    Aug 2016
    Less than 1 year in the role, former employee
    Interesting
    The good thingsBBQ and great evenings out but no partners
    The challengesiPad and keeping sales up to scratch
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.