Thrive in a growing business.
Thrive in a growing business.
30d+ ago
30d+ ago
Shiels Jewellers
(57 reviews)
Company Profile
Company overview
Website
Industry
Fashion Retail & Department Stores
Specialities
Jewellery, Watches
Company size
101-1,000
Primary location
Australia
Proudly Australian-owned since 1945, Shiels has helped Australians celebrate life’s moments with beautiful jewellery at exceptional value for over 80 years.From our first Adelaide store to now over 50 locations and a thriving online presence, we’ve grown into a trusted name for quality, style, and affordability. With one of the country’s largest ranges of jewellery and watches, we make jewellery accessible to everyone.Generations of customers have chosen Shiels for our unbeatable value and service, and we continue to evolve as one of Australia’s leading jewellers.
Jobs at Shiels Jewellers
Based on your search activityThrive in a growing business
Thrive in a growing business
21d ago
21d ago
Reviews overview
2.357 ratings in total
5
12
4
8
3
1
2
2
1
34
52%
37%
What’s it like working at Shiels Jewellers?
AI summary of recent reviews
Employees at Shiels Jewellers particularly value their supportive colleagues and the friendly team environment. Many find satisfaction in helping customers with significant purchases and appreciate working with beautiful jewellery products. The staff discount and bonus opportunities are seen as valuable benefits of working for the company.
However, staff face some challenges including meeting demanding KPIs and sales targets. The relationship with upper management can be strained, particularly regarding communication and feedback delivery. Other challenges include managing overtime expectations, adapting to last-minute roster changes, and navigating compressed training periods.
Recent reviews
1.0
Sales Assistant
Dec 2025Adelaide SA 5000Less than 1 year in the role, current employee
Geriatric unsupportive company
The good thingsTrying on jewellery is fun, and the casual workers can be nice
The challengesIt's like upper management hasn't left their office since the 80s, the company is so old fashioned, and not in a cool retro way. No face piercings, no more than two earrings an ear, no coloured hair, skirts must be below knee with tights, must wear makeup. Management is not supportive whatsoever and if you make a minor mistake, prepare to be told off, rudely. Expect to work overtime for free, and make sure you meet your insane KPIs. If you're a friendly talkative person, you won't do well here, they don't like you talking too much, just make the sale and get them out the door. Oh, and no bonuses, and no staff discount for your probation period.
2.0
Online Fullfillment
Oct 2025Adelaide SA 5000Less than 1 year in the role, former employee
Okay as a means to something else, just don't expect anything more than that.
The good thingsSome friendly staff, good people, cool products.
The challengesOverall the environment is very stale, working conditions are below par and the departments feel too segregated. People are generally underpaid and unhappy which effects the environment. Not much of a culture and no visible HR structure/employee relations which i thought was super unusual. Lots of orders to work through which could be high pressure.
4.0
Buying Assistant
May 2025Adelaide SA 500010 to 11 years in the role, current employee
Fast-Paced, Trend-Focused, and Full of Fresh Perspectives
The good thingsWorking in buying means fresh perspectives every day. You collaborate with different teams to keep things running smoothly, and the best part—getting an early look at trends just as they start to take off.
The challengesBuying is fast-paced and rewarding, but it comes with pressure—tight deadlines, trend unpredictability, and constant forward planning. Balancing creativity, data, and supplier challenges keeps you on your toes.
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