Company Reviews

    Working at SILK Contract Logistics

    2.340 ratings in total
    5
    5
    4
    4
    3
    6
    2
    7
    1
    18
    61%
    Rate salary as high or average
    23%
    Employees recommend this employer to friends
    Work/Life balance
    2.4(40 ratings)
    Career development
    1.9(40 ratings)
    Benefits & perks
    1.7(40 ratings)
    Management
    1.8(39 ratings)
    Working environment
    2.5(40 ratings)
    Diversity & equal opportunity
    2.2(40 ratings)
    Ratings for SILK Contract Logistics are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    1.0
    Administration Role
    Oct 2025
    Derrimut VIC 3026Less than 1 year in the role, former employee
    Unorganised causing stress to certain employees which affect the working of other employees.
    The good thingsManagement has no clue how to run a business. If anything goes wrong, the blame will filter through to the newest worker. Management allows decisions to be made by unstable persons.
    The challengesNeeds more organisation in management so as employees don't have everything dumped on them.
    2.0
    Warehouse Picker
    May 2025
    Port of Brisbane QLD 4178Less than 1 year in the role, former employee
    Disappointing, bad for mental health.
    The good thingsPeople who worked there casual.
    The challengesDisregard for safety issues.Current HSR doesn't know what a HSR is required to do.Management are set in a bad culture. Management even team leaders talk to employees like underclass citizens. Don't raise any issues or you get told not to come back.Warehouse Supervisor protects permanent staff only.
    1 person found this helpful
    3.0
    Warehouse Storeperson
    Oct 2024
    Perth WA 6000
    People were great and that made it worthwhile, but the restrictions placed on management by head office were a serious problem that won't be resolved any time soon.
    The good thingsThe people who work there.
    The challengesHead office situated over east so nothing can be done without their approval.
    1 person found this helpful
    1.0
    Manager
    Aug 2024
    Melbourne VIC 30003 to 4 years in the role
    A living nightmare daily with unreasonable expectations
    The good thingsFlexible working arrangements depending on role
    The challengesUpper Management totally disconnected from the forefront.
    2 people found this helpful
    1.0
    Truck Driver
    Jul 2024
    Port of Brisbane QLD 4178
    Could be a great place to work if there was a management change
    The good thingsEarly starts early finishes
    The challengesManagement tell you what you want to hear regardless if it’s true. Get told off for calling the allocation team you have to contact them via a message on the tablet and wait around for them to actually answer you.
    1 person found this helpful
    1.0
    Operations
    Apr 2024
    Melbourne VIC 30003 to 4 years in the role, former employee
    Look elsewhere dont waste your energy
    The good thingsLeaving the organisation.
    The challengesSenior management doesnt value people. its all about owners/investors. toxic work environment
    2 people found this helpful
    5.0
    Multi Combination Driver
    Feb 2024
    Melbourne VIC 30003 to 4 years in the role, current employee
    Always enjoy the driving trucks' job.
    The good thingsEnough brake time, good salary.
    The challengesEverything is good, no challenges
    2.0
    Driver
    Jan 2022
    Less than 1 year in the role
    Just another logistics company
    The good thingsWork colleagues were great. Preferred working the night shift
    The challengesManagement lacked the necessary skills to deal with the diverse workforce, it always came down to because I said so mentality.
    1.0
    Customer Service Representative
    Jul 2021
    Would not reccommend anyone to work here, friends and family working in the company are favoured over people that actually work hard and do a good job, no training is provided either. Probably one of the worst working environments i've ever worked in which is a shame because I loved the job responsibilities.
    The good thingsI loved the job responsibilities and hours
    The challengesManagement and staff were toxic
    3 people found this helpful
    1.0
    Multi Combination Driver
    May 2020
    Less than 1 year in the role, former employee
    Totally useless company to work for
    The good thingsgetting paid, good gear to drive
    The challengescommunicating to office staff
    1.0
    Team Member
    Mar 2020
    1 to 2 years in the role, former employee
    I would never work here again
    The good thingsThe colleagues were great
    The challengesManagement was difficult to deal with and made no attempt to correct issues.
    2.0
    Team Leader
    Mar 2020
    current employee
    Can't wait to retire
    The good thingsGood workmates constant income
    The challengesDealing with management
    1 person found this helpful
    1.0
    Forklift Driver
    Feb 2020
    1 to 2 years in the role, former employee
    Stay away! Very toxic environment and dead end job!
    The good thingsEarly starts, early finishes
    The challengesLazy management. Lazy permanent employees.
    1.0
    Csr
    Nov 2019
    Use you while you’re needed
    The good thingsMaking the move from the company
    The challengesSafety integrity logistics knowledge Stands for Silk What a load of fantasy
    1 person found this helpful
    1.0
    Casual Operator
    Nov 2019
    Poor communication. No responsibility from management
    The good thingsNothing good at this company
    The challengesWorking with staff that dont take responsibility for their mistakes/actions. Doing the same job everyday ( no rotation) Equipment failure over and over Staff slacking off, taking extra breaks Staff/ drivers not following health and safety rules
    2 people found this helpful
    2.0
    Team Leader
    Nov 2019
    1 to 2 years in the role, former employee
    Not the best company to work for
    The good thingsNone. To say good about tge company
    The challengesNone. No challenges
    1 person found this helpful
    1.0
    Forklift Driver
    Nov 2019
    Less than 1 year in the role, former employee
    Just a cog in an unregulated system
    The good thingsDunno, maybe free parking?
    The challengesPermanent staff. Toxic environment
    2 people found this helpful
    5.0
    Heavy Combination Driver
    Nov 2019
    3 to 4 years in the role, former employee
    Excellent
    The good thingsEverything is perfect at silk logistics in Melbourne.
    The challengesFor hard working guys. Silk is excellent
    4.0
    Warehouse Assistant
    Sep 2019
    1 to 2 years in the role, current employee
    I’m happy, job is challenging, keeps me fit.
    The good thingsThe people , good team environment
    The challengesMainly labour hire, so not as much opportunity for full time employment
    1 person found this helpful
    1.0
    Permanent Solutions Team Leader
    Jul 2019
    1 to 2 years in the role, former employee
    the worst job ive ever had
    The good thingsfinish time every day
    The challengesbad leadership, not being shown what is needed in the duties, rude managers
    1.0
    Warehouse Assistant
    Jul 2019
    5 to 6 years in the role, former employee
    Wold have to be the worst place i have ever worked
    The good thingsNone, the warehouse manager needs more people skills
    The challengesManagers need more training
    2 people found this helpful
    2.0
    Storeperson
    May 2019
    Less than 1 year in the role, former employee
    They let you know Day by day??
    The good thingsFree Dog food once a month?
    The challengesThey used labour hire and change employees with subsidiaries.
    3.0
    Operations Support
    May 2019
    former employee
    Could have been a great place to work, but let down by disjointed policies
    The good thingsA lot of good, hard working people work there
    The challengesManagement came across as not caring for employees
    2 people found this helpful
    1.0
    Operations Manager
    May 2019
    Worse employer and experience ever
    The good thingsNothing, HQ were very unsupportive and locally had a club mentality.
    The challengesThe staff and HQ. You couldnt do anything right and were micro mamaged.
    2.0
    Team Leader
    Dec 2018
    kagan management great , from kagan to silk no issues its only been ova the past 3 years the management has lost there way the state managers have got no interpersonal skills and have no idea, hence a lot f good quality staff have left and these staff mem
    The good thingsgreat team effort on the floor,1 in all in
    The challengesputting up with poor upper management
    1 person found this helpful
    3.0
    Customer service and inventory assistance
    Jul 2018
    Good experience, my knowledge of the industry has grown dramatically , in saying that I would not recommend this company to a friend
    The good thingsGreat team environment at most times, friendly floor staff , casual atmosphere yet professional
    The challengesTo summarise, it’s a mans world Speaking for most of the employees recognition for great results and extra effort were mostly unrecognised and were never given to the employee, although any mistakes made were acknowledged and voiced freely Watching staff come and go over the past years i can say that the training is absent, very little support provided and the the people who did provide this to new staff were never acknowledged for Their time
    1.0
    Silk Management
    Feb 2018
    Management have no idea.
    The good thingsThe people on the floor
    The challengesTo try to change the thinking of management.
    5.0
    Housekeeper
    Feb 2018
    current employee
    Wonderful company!
    The good thingsPuntual salary, very respectful with the coo workers
    The challengesThey was very patient and encourage all employees to get good results
    1.0
    High Reach Forklift Driver
    Feb 2018
    Less than 1 year in the role, former employee
    Management / Supervisors have no idea what there doing
    The good thingsWell Knows Logistics Company
    The challengesOvertime is Non-Negotiable
    2.0
    Team Leader
    Dec 2017
    There is very little personal satisfaction, the more you give the more they expect.
    The good thingsIt's a safe place to work
    The challengesYou're just a number
    1 person found this helpful
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