Solotel
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    Solotel
    (28 reviews)
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    Company Reviews

    Working at Solotel

    4.328 ratings in total
    5
    20
    4
    2
    3
    2
    2
    1
    1
    3
    100%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(27 ratings)
    Career development
    4.2(27 ratings)
    Benefits & perks
    4.5(27 ratings)
    Management
    4.3(27 ratings)
    Working environment
    4.3(27 ratings)
    Diversity & equal opportunity
    4.4(27 ratings)
    Ratings for Solotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 28 reviews sorted by most recent
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    5.0
    Assistant Manager
    Mar 2026
    Rooty Hill NSW 27661 to 2 years in the role, former employee
    Unbelievable team & individual support. Not one regret taking a role with Solotel!
    The good thingsTraining and upskilling programs are unmatched to other hospitality companies I have worked for in the past. There is definitely a full-team focus on the individual’s career progression which made me feel right at home. The support from all areas of the venue & the company as a whole is unbelievable.
    The challengesAbsolutely nothing at all, any difficulties or challenges were worked through with both the venue teams & the relevant support team from Head Office and rectified immediately
    5.0
    Assistant Manager
    Mar 2026
    Sydney NSW 20003 to 4 years in the role, current employee
    Genuine & True Hospitality Group, No regrets joining this group/family
    The good thingsLots of training, Guidance and mentorship and an awesome crew of co-workers all the way to the big dogs at head office, plenty of rewards and recognition programs as well which is always reassuring and satisfying
    The challengesFor me, probably adapting to all the programs and software the company uses, comprehending it all to maximise all of the programs true and full potential, however there are plenty of people you can reach out to to seek guidance and understanding on how to utilise all of the platforms, so more so it’s just a matter of reaching out to someone and seeking assistance and guidance, which the company does encourage you/us to do
    1.0
    Assistant Manager
    Feb 2026
    Sydney NSW 2000Less than 1 year in the role, former employee
    Worst. Job. EVER! Worse than the big companies like ALH and Redcape
    The good thingsThe only good thing is the 50% off
    The challengesUpper Management and all training requires a complete overhaul
    5.0
    Front Office Manager
    Jan 2026
    Paddington NSW 2021Less than 1 year in the role, current employee
    Enjoying all aspects of hotel and team!
    The good thingsLove the team and work environment at Solotel! It's a great brand with great work benefits! Strong communication and fantastic team! Lovely and healthy work life balance style. Management is supportive!
    The challengesNothing everything is great!
    5.0
    Assistant Manager
    Jan 2026
    Sydney NSW 2000Less than 1 year in the role, current employee
    Well presented venues and dedicated tems running them.
    The good thingsVenues are a really high standard and the teams within them have been profesisonal and hard working. The staff discounts and vouchers are excellent.
    The challengesNothing serious, new systems and policies are always a challenge at first but were easy enough to settle in to.
    5.0
    Accounts Officer
    Jan 2026
    Sydney NSW 2000Less than 1 year in the role, current employee
    My experience was a positive and learning opportunity that helped me build confidence and skills.
    The good thingsI’ve really enjoyed the opportunity to learn new skills, work with a supportive team, and gain more experience
    The challengesThe main challenge form me was learning about the business and adapting to new tasks.
    2.0
    Chef de Partie
    Apr 2025
    Sydney NSW 20002 to 3 years in the role, current employee
    You will serve better food in McDonald's. Avoid
    The good thingsBeen there for almost 2+ years and it was grand. Good discounts but that's about it
    The challengesOverpriced frozen food. There's no creativity/passion. Clueless management and stressful environment
    2 people found this helpful
    5.0
    Accounts Receivable Officer
    Apr 2025
    Double Bay NSW 2028Less than 1 year in the role, current employee
    Challenging- you need to be ready to take up the challenge of adjusting and learning the company process as all businesses have their own processes.
    The good thingsLearning opportunities Solotel Experience card and 50% discount Both department heads are great.
    The challengesI believe in being loyal to the company i work for, so i would not comment on this question
    5.0
    General Manager
    Apr 2025
    All Sydney NSWLess than 1 year in the role, current employee
    Great opportunities and growth!
    The good thingsSolotel offers Incentives, has good support for your role and career progression. They focus on training and are open to feedback.
    The challengesNo current challenges.
    5.0
    General Manager
    Mar 2025
    Fortitude Valley QLD 4006Less than 1 year in the role, current employee
    Great Leadership! Lots of support, training & development.
    The good thingsGreat Support, a lot of training.
    The challengesThere is nothing I don’t like.
    5.0
    Events Coordinator
    Mar 2025
    Brisbane QLD 4000Less than 1 year in the role, current employee
    Happy to be here, Easy to work with!
    The good thingsThe people of Solotel are excellent. My whole experience from my first contact, to interviewing, to being offered the job was a friendly, smooth process that made me feel comfortable and accepted within who I am as a person and what I can offer to a role. I'm loving this journey and being inthe team
    The challengesChallenges so far would be our venue being brand spanking new to Brisbane
    5.0
    Events Manager
    Mar 2025
    Double Bay NSW 20281 to 2 years in the role, current employee
    Great company culture and team!
    The good thingsThere is a great culture and team environment. Everyone is very friendly, welcoming and supportive of each other.
    The challengesNo current challenges
    5.0
    Assistant Manager
    Aug 2024
    Sydney NSW 2000Less than 1 year in the role, current employee
    Solotel have helped me develop a good work/life balance and supported me in progressing my career
    The good thingsGood company with competitive remuneration and a lot of great perks. Normal work contract (38-40hrs p/w). Lot of paid trainings and career development which is great.
    The challengesNone at the moment.
    5.0
    Assistant Manager
    Nov 2023
    Sydney NSW 2000
    Solotel is a group that focuses on people first, and you can really feel that when you’re apart of it
    The good thingsExperience cards for further discounts across the venues, actual proper working hours to contract (38-40), monthly paid trainings, career development, strong focus on equality and building up female leaders
    The challengesNo challenges as of yet.
    5.0
    General Manager
    Oct 2023
    Barangaroo NSW 2000current employee
    Welcoming, supported and cared for
    The good thingsAbsolutely fantastic culture, amazing people to work for, very family orientated. Truly a wonderful place to work. A lot of freedom in your role
    The challengesIt is a large company so can take some time to learn everyone
    1 person found this helpful
    5.0
    Head Chef
    Oct 2023
    Barangaroo NSW 2000Less than 1 year in the role, current employee
    Passionate to grow the business. offer in the best possible experience for I guests. Lots of support
    The good thingsAs head chef have full creative control Over all 3 levels of the business with food menus which is something that really gives me a lot of confidence. And massive room to grow in the company which I have a missing for awhile.
    The challengesBiggest challenge is to oversee all three levels of the business. And finding the right people that fit for the restaurant and the work environment that I want to create.
    5.0
    General Manager
    Oct 2023
    Sydney NSW 2000
    Solotel has allowed me to grow and learn.
    The good thingsManagement, Work life balance, The perks!!!
    The challengesHospitality as an industry is tough Solotel does a good job of navigating that landscape
    3.0
    Chef de partie
    Nov 2021
    solotel allowed me to grow and learn. I appreciate their effort to retain staff and nurture them.
    The good thingsdiverse company. you will meet people from all walks of life. the pay is competitive and much desirable compared to other major hospitality companies around Sydney. there is opportunity to grow,
    The challengesChallenging role especially being a chef working odd hours and missing key events.
    4.0
    Chef
    Jan 2020
    1 to 2 years in the role, current employee
    Professional staffs and good team work.
    The good thingsSalary package & working environment.
    The challenges Opportunity in senior level.
    5.0
    Bartender
    Sep 2019
    1 to 2 years in the role, former employee
    Management in venues in my experience are all very productive, like minded people who find solutions with ease and really bond the team together. Hands down best management of venues I’ve seen, and felt almost welcomed by in every other venue visited with
    The good thingsStaff are often very respectful, even with a high turnover of employees in entry level roles.
    The challengesWork life balance is difficult at times but is quite similar to any other late night venue.
    1 person found this helpful
    1.0
    Experienced Waitperson
    Sep 2019
    Would never work for them again.
    The good thingsPay rates good, nice building, clean
    The challengesLazy management, poorly motivated staff, terrible work culture
    1 person found this helpful
    1.0
    Bartender
    May 2019
    1 to 2 years in the role, former employee
    The worst job I’ve ever had
    The good thingsThey pay standard award wages
    The challengesDifficult management, false promises, lack of morale, the list is endless
    1 person found this helpful
    5.0
    Head Chef
    Mar 2019
    5 to 6 years in the role, former employee
    Best Company to work for
    The good thingsgreat support, great team, best spirit
    The challengesmany people involved in operations
    5.0
    GM
    Jul 2018
    Less than 1 year in the role, current employee
    So much fun!
    The good thingsSimply the best large hospitality company I have ever worked for. Great career progression opportunities and company culture.
    The challengesLarge group, communication can someimtes be messy.
    5.0
    Licensee
    Dec 2017
    Worked with Solotel for many years, and they are an exciting company to be involved with
    The good thingsA very progressive company, always looking at new and exciting things
    The challengesKeeping up with the fast pace
    4.0
    Head chef
    May 2017
    Rozelle NSW 2039
    Loved it, happy to move on
    The good thingsCreativity, learning patience
    The challengesTo many people in charge of the company.
    5.0
    Head Chef
    Oct 2015
    1 to 2 years in the role, former employee
    Amazing experience
    The good thingsThey only employee great staff
    The challengesHitting there targets on a weekly basis
    3.0
    assistant manager
    Oct 2015
    1 to 2 years in the role, former employee
    an exceptional workplace to gain experience and training working with a diverse group of people
    The good thingsall aspects of gaining management experience,
    The challengeslong Hours, working weekends and late nights. Unable to make autonomous decisions without head office approval
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