Southgate Salary Packaging
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    Southgate Salary Packaging
    (13 reviews)
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    Company Reviews

    Working at Southgate Salary Packaging

    4.113 ratings in total
    5
    10
    4
    0
    3
    0
    2
    0
    1
    3
    92%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(13 ratings)
    Career development
    4.2(13 ratings)
    Benefits & perks
    4.4(13 ratings)
    Management
    4.0(13 ratings)
    Working environment
    4.0(13 ratings)
    Diversity & equal opportunity
    4.2(13 ratings)
    Ratings for Southgate Salary Packaging are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 13 reviews sorted by most recent
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    most recent
    5.0
    Administration Support Officer
    Sep 2025
    Port Melbourne VIC 32071 to 2 years in the role, current employee
    Work hard and you'll reap the rewards
    The good thingsGreat team on board here. Have learned many new valuable skills. Very high paced working environment so never bored. Have made many lifelong friends. Very good work culture with monthly team bonding activities.
    The challengesCan get very busy at certain times of the year but that can be said for most jobs. Very high expectations within the job but have many resources available to achieve these expectations.
    5.0
    IT Support
    Sep 2025
    Melbourne VIC 30001 to 2 years in the role, current employee
    High expectations, but they provide the tools and support to acheive it.
    The good thingsMy coworkers are a blast to work with, very knowlegable and are always quick to give me a hand when I need it. I've never seen leadership in any company more passionate about the work they and their team are doing.
    The challengesExpectations of you are high, but fair. At times the workplace can get heated, but it comes from a genuine desire for everyone to be doing their best.
    5.0
    Consultant
    Jun 2024
    Port Melbourne VIC 3207Less than 1 year in the role, former employee
    Rewarding but challenging.
    The good things- Great commissions if you work hard. - Family office environment vibes. - Free coffee/snacks and consistent paid outings. - Good support from team leaders - Wanting you to succeed if you put the work in.
    The challenges- A lot of paperwork to ensure you close a sale properly. - Not changing in-efficient systems or not willing to change - Extremely busy at times where it becomes chaotic - The training definitely needs improving. - The people, some are great, some not so much, but that's with every workplace.
    1 person found this helpful
    5.0
    Client Support
    Apr 2021
    5 to 6 years in the role, current employee
    Fun job, very rewarding
    The good thingsFriendly place to work. Great people, easy to get along with. Lots of career opportunity and wonderful management team.
    The challengesCan be fast-paced and challenging.
    5.0
    Administration Role
    May 2019
    7 to 8 years in the role, current employee
    Amazing place to work!
    The good thingsWonderful people in an energetic workplace. The work is challenging, rewarding, and never boring. There are staff activities arranged for team bonding and a range of perks such as on-site parking, lunch provided etc that make it a great place to work.
    The challengesThe work can be fast-paced and challenging but there are always colleagues and managers willing to help out. There is a steep learning curve but comprehensive training is provided.
    5.0
    Client Support Services
    Apr 2018
    3 to 4 years in the role, current employee
    Great Atmosphere, Great Benefits, Great People!
    The good thingsThere is a great culture here, everyone is friendly and helpful. The work is good and it is always busy here which is great.
    The challengesThere is a lot of work but everyone is always willing to lend a hand if needed.
    1.0
    Customer Support Officer
    Apr 2018
    1 to 2 years in the role, former employee
    Set your standards low so that you won't be disappointed.
    The good thingsThe team members were lovely people, however I believe they have all quit now. The actual work was good.
    The challengesBeing micromanaged whilst being told that you have to work with complete autonomy. Some of the management team have very short tempers, and would never listen to any concerns you had. They also made it nearly impossible to have any time off. Also didn't provide proper training to all staff members, only some had to listen to hours on end of talking.
    2 people found this helpful
    5.0
    Customer Service Representative
    Feb 2018
    1 to 2 years in the role, former employee
    The Company is a family orientated business and you are treated like family not an actual employee
    The good thingslunch is provided management drive you to succeed
    The challengesyou are given different opportunity to challenge yourself and further progress in your role for further development
    1.0
    Customer Service Representative
    Feb 2018
    The bad outweighs the good
    The good thingsThere were many team related activities to motivate us to reach our goals. There was also free lunch everyday which was a huge bonus and money saver
    The challengesManagement was extremely unorganised. There was an unrealistic standard of work/life balance which tipped in favour of work until all hours. There was no opportunity for growth, nor was there any trust in team members from management
    2 people found this helpful
    5.0
    Manager
    Nov 2017
    Great company with great values! The more you put in the more you get back!
    The good things- Working for a company that genuinely looks after their customers. - Amazing team, best teamwork I have seen. - In-house IT team means great systems get better every day, no waiting for years for fixes! -Those who put in the most are given significant opportunities for advancement.
    The challenges- Staff are held to a high standard, expected to outperform competitors in knowledge and customer service. Meaning hard workers flourish, but slackers are easily noticed. - Staff given autonomy, but those who need lots of supervision will struggle.
    1.0
    Novated Lease Consultant
    Nov 2017
    Less than 1 year in the role, former employee
    Worst career move ever!
    The good thingsNo late night or weekends
    The challengesTrying to stay awake during training while you listen to someone who literally talks for 4-5 hours at high speed without taking a break.
    1 person found this helpful
    5.0
    Administration Support Officer
    Oct 2017
    9 to 10 years in the role, current employee
    Rewarding, the more you put in the greater the rewards!
    The good things- Opportunity to Salary Package! Less tax! - Strong team work, everyone willing to help each other. - Lots to learn, new things every day
    The challengesLots to learn, new things every day
    5.0
    Client Support Officer
    Oct 2017
    Less than 1 year in the role, current employee
    Currently working here full-time and enjoying my time here, very organised company that really wants to invest time and resources into their staff that are willing to work hard and has a large emphasis on providing excellent customer service.
    The good thingsRespectful and helpful management team Great team members in all departments Efficient and organised company in-house IT system - great to use Lunch provided daily
    The challengesRegularly busy, suits a hard worker
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