SSI
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    SSI
    (21 reviews)
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    Company Reviews

    Working at SSI

    3.621 ratings in total
    5
    9
    4
    6
    3
    0
    2
    1
    1
    5
    86%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(21 ratings)
    Career development
    3.2(21 ratings)
    Benefits & perks
    3.8(20 ratings)
    Management
    3.5(21 ratings)
    Working environment
    3.6(21 ratings)
    Diversity & equal opportunity
    3.8(20 ratings)
    Ratings for SSI are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    1.0
    Coordinator
    Dec 2025
    Logan Central QLD 41141 to 2 years in the role, former employee
    Caring frontline staff, but a toxic, micromanaged culture with little accountability
    The good thingsFrontline staff who care.
    The challengesHighly toxic environment. Micromanagers. Unethical. Unequal treatment. Lack of accountability and communication. Visceral managers. Zero care for people they serve (clients).
    1.0
    Employment Services Consultant
    Sep 2025
    Bankstown NSW 2200Less than 1 year in the role, former employee
    Horrible!! Looks great at start. But not as wonderful as it seems.
    The good thingsMy Work colleagues that also left due to the horrible work environment.
    The challenges- lack of engagement - lack of accountability of higher management - lack of support Micromanagement on highest level - 9 day working Benefit is a scam!
    1 person found this helpful
    2.0
    Volunteer
    Aug 2025
    Sydney NSW 2000Less than 1 year in the role, current employee
    Uninspiring, disappointing experience. A waste of time
    The good thingsSome work (not much) was interesting
    The challengesPoor or nonexistent communication , not made to feel valued or supported.
    1.0
    Program Manager
    Dec 2024
    Australia Plains SA 53741 to 2 years in the role, former employee
    SSI strives to be better however falls very short of what is expected in a work environment.
    The good thingsThe cultural diversity of employees is great. WFH opportunities to fit around life and balance
    The challengesBullying/harassment is an acceptable practice within the organization, and staff working extra 6 - 10 hours per fortnight without payment hence underpayment of staff wide spread and no professional development provided or training.
    4 people found this helpful
    5.0
    Intake Officer
    Dec 2024
    Fairfield NSW 21651 to 2 years in the role, former employee
    SSI is a dynamic organisation that fosters professional growth and meaningful impact, with room for improved alignment between individual leadership styles and organisational values
    The good thingsWorking at SSI has been a rewarding journey, offering immense opportunities for professional growth and personal development. The organisation provides a supportive environment, a commitment to diversity, and impactful work that aligns with its values of empowering individuals and communities. I especially enjoyed the collaborative culture and the chance to make a meaningful difference in clients' lives, which enriched my understanding of community support services.
    The challengesLike any workplace, challenges arise. For me, these included difficulties in communication and alignment with my manager, which I believe did not fully reflect the values of SSI. This experience taught me resilience and strengthened my ability to handle workplace challenges constructively.
    5.0
    Senior Finance Business Partner
    Jul 2024
    Parramatta NSW 21501 to 2 years in the role, current employee
    Fulfilling work experience with clear career developmental prospects
    The good thingsEnriching work environment with diverse programs, all centred around providing the best services to clients. Management have a strong interest in staff growth and development.
    The challengesFantastic place to work. I would highly recommend.
    1 person found this helpful
    4.0
    People and Culture
    Jul 2024
    Sydney NSW 20005 to 6 years in the role, current employee
    An authentic, values driven organisation where diversity and lived experience are celebrated.
    The good thingsMore than anywhere I have worked in 25+ years, SSI people are values driven and come to work ready and willing to make a difference in the world. It is both humbling and exciting to be part of it all. I have great flexible work options that support me to do my best work when and where I can. SSI is proudly culturally diverse, and actively welcoming of employees who bring their unique lived experience to work.
    The challengesLike any not-for-profit environment, there is limited budget to play with.
    1 person found this helpful
    5.0
    Manager
    Jul 2024
    Parramatta NSW 21505 to 6 years in the role, current employee
    I have felt privileged and respected to share my skills in a flourishing organisation, it's allowed me to share my skills and also learn and grow.
    The good thingsSSI has been a fantastic employer. Flexible, open to alternative approaches. good work life balance.
    The challengesas a growing organisation, there can be many changes.
    1 person found this helpful
    5.0
    People and Culture
    Jul 2024
    All Sydney NSW
    A refreshingly positive and inclusive place to work
    The good thingsSSI is the most diverse and inclusive organisation I've ever worked in, it's so refreshing! Everyone is here to make a positive difference in the world and is kind, approachable and highly skilled.
    The challengesSSI is a large with many different divisions and programs they offer. It takes a while to get to know what each program does and who is who.
    1.0
    Local Area Coordinator
    Oct 2023
    Bankstown NSW 2200Less than 1 year in the role, former employee
    The work environment was unenjoyable, and I found it ironic that I was dismissed due to an injury, considering I was working with people with disabilities.
    The good thingsThe training provided by SSI for LACs was very intensive and informative.
    The challengesThe lack of supportive management, coupled with the overwork and high stress levels among LACs, has created an unhappy atmosphere in the Bankstown office, where the team environment is far from positive.
    3 people found this helpful
    4.0
    Manager
    Jul 2023
    Brisbane QLD 4000
    Challenging but worth it
    The good thingsYou are paid well above the market and recognised for hard work. There is always opportunity for progression
    The challengesAs any company going through change can be quite difficult in staff but if you have a positive mindset, makes it all worth it
    4 people found this helpful
    5.0
    Student Support Team
    Jul 2022
    Less than 1 year in the role, current employee
    Awesome company with a focus on helping the community. We are about to create something big to assist the Aged Care Industry.
    The good thingsNewly created team, very exciting to be part of something new Great, friendly diverse team Flexibility
    The challengesNothing at the moment
    4.0
    Management
    Jul 2022
    Great organisation to be a part of!
    The good thingsSupportive of new ideas and change. Collaborative
    The challengesSometimes the pace of change is too fast and can feel intense.
    1.0
    rather not say due to retaliation
    Jun 2022
    the pedicurist has a lot to answer for
    The good thingsclients I assisted & some colleagues
    The challengeslack of engagement & accountability of higher management
    2 people found this helpful
    4.0
    Programmer
    Nov 2019
    Steady and fun
    The good thingsThe team is great, keeps the moral high
    The challengesThe timelines are tight on critical projects :(
    5.0
    Community Development Officer
    Nov 2019
    3 to 4 years in the role, former employee
    Overall SSI is the best organization that I worked for. The flexibility in every day at work makes the differences.
    The good thingsSSI is a multicultural organization. Employees can apply for ADO which is rare in other organizations these days.
    The challengesWhen it comes to job opportunity, CALD work don’t have the chance of getting the job as much as Non CALD.
    5.0
    Case Manager
    Feb 2018
    Very nice and exciting experience.
    The good thingsGreat environment and flexibility.
    The challengesTo deal with different situations on daily basis.
    5.0
    Case Worker & Bilingual Guide
    Aug 2017
    1 to 2 years in the role, former employee
    Experience in performance and estimation of results
    The good thingsSatisfying results of the client's issues and pave the the way for new start
    The challengesLearn new things by dealing with groups of different cultures
    5.0
    Volunteer
    Feb 2016
    1 to 2 years in the role, current employee
    a great experience !
    The good thingsLovely people and smart ideas to engage newly coming refugees and asylum seekers
    The challengesnon for me I am only a volunteer
    4.0
    Teacher
    Sep 2015
    1 to 2 years in the role, current employee
    I enjoyed working with the imigrants from different countries.
    The good thingsThe employers are generally fair to everyone.I enjoyed being treated as a professional in all aspects.
    The challengesAs I am a volunteer worker my challenges are for them to give me paid job since I am a qualified person.
    4.0
    Volunteer
    Sep 2015
    1 to 2 years in the role, current employee
    I love this job
    The good thingsHelping people
    The challengesHave to be patient and flexible to work at these areas otherwise cannot continue
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    All Brisbane QLDAll Sydney NSWYorke Peninsula & Clare Valley SA