Employees at StandBy Support After Suicide find meaning in providing support to bereaved clients during critical times, with some noting recent positive changes in team structure that have improved cohesion. The compensation and benefits are also highlighted as positive aspects of working at the organisation.
However, there are opportunities for improvement in several areas. These include enhancing management expertise in therapeutic and counselling areas, addressing challenges of the remote working environment, and strengthening training and support systems for staff working with intense content.