Stanley Black & Decker
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    Stanley Black & Decker
    (34 reviews)
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    Company Reviews

    Working at Stanley Black & Decker

    2.034 ratings in total
    5
    3
    4
    3
    3
    4
    2
    4
    1
    20
    65%
    Rate salary as high or average
    24%
    Employees recommend this employer to friends
    Work/Life balance
    2.2(33 ratings)
    Career development
    2.1(33 ratings)
    Benefits & perks
    2.2(33 ratings)
    Management
    1.8(33 ratings)
    Working environment
    2.2(33 ratings)
    Diversity & equal opportunity
    2.3(33 ratings)
    Ratings for Stanley Black & Decker are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
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    2.0
    Office Worker
    Apr 2026
    Melbourne VIC 300010 to 11 years in the role, former employee
    your just a number for a big company
    The good thingsfriendships, staff discounts
    The challengeslow pay, no promotions, your just a number, company does well but workers are not taken care of, many pointless meetings, poor communication.
    1 person found this helpful
    1.0
    Sales Role
    Jun 2025
    Bondi NSW 20269 to 10 years in the role, current employee
    Don't waste your time, seriouslyFor such a big company Stanley Black & Decker has to be the most unorganized company imaginable. Topend pretend they are so busy they don't answer important emails or return calls to the rest of the team. Leadership is non existent and have no real direction, staff are all miserable. Honestly wouldn't let an enemy waste their time with Stanley Black and Decker
    4 people found this helpful
    1.0
    Sales Role
    Apr 2025
    Box Hill VIC 31285 to 6 years in the role, former employee
    Least Dynamic company ever, bad culture, senior management needs to be let go.
    The good thingsLeaving for a better company
    The challengesNo one answers phones or emails, poor communication, they just keep buying new companies without sorting out the last issues. They may be the largest but they are the most disorganized tooling companies in the world.
    5 people found this helpful
    3.0
    Customer Service Representative
    Sep 2023
    Keysborough VIC 31731 to 2 years in the role, former employee
    Not the best, not the worst. The team are usually great, the customers are horrible.
    The good thingsCan be quite fair and reasonable and don't micro-manage (as far as I can tell)
    The challengesAverage pay rate, everyone is busy and stretched thin so it may it difficult to rely on others (to no fault of their own). Too much red tape. Dealing with stores isn't too bad, the majority of end-users were horrible. Wasn't a whole heap of opportunity to advance within the company, they would attempt to hire internally but in all instances (as far as I know) they hired externally.
    1 person found this helpful
    1.0
    Sales Account Executive
    Jul 2023
    Smeaton Grange NSW 25671 to 2 years in the role, former employee
    Look elsewhere for opportunities, would not waste my time here if given the time over.
    The good thingsGreat customers, want to work through issues that S&B created. Very accepting of past challenges that the S&B business created.
    The challengesThe management from senior to low level, the warehouse staff were very difficult. Poor work life culture, along with poor communications. Very high expectations to do more, even if you achieved budget. If you had a differing opinion you were seen as a troublemaker.
    5 people found this helpful
    2.0
    Support Staff Lead
    Apr 2023
    Keysborough VIC 3173Less than 1 year in the role, former employee
    Toxic culture, senior management float in and out from Box Hill or home as they please. Meetings about the next meetings and high turnover of casual labour hire employees. Lots of Employee relations issues.
    The good thingsStaff discount is generous
    The challengesYou cannot work from home unless you work out of Box Hill. Good for some not for others, Keysborough Support Staff considered to be on-site no Hybrid working.
    3 people found this helpful
    1.0
    Sales Role
    Dec 2021
    former employee
    Great product. Poor company.
    The good thingsWork from home. Some brands have a good name.
    The challengesThere's no real strategy or focus. It seems like everyone hates each other at management level. Strange interactions between a lot of people.
    4 people found this helpful
    1.0
    Supply Planner
    Aug 2021
    Less than 1 year in the role, former employee
    Toxic. Out of touch. Don't waste your time.
    The good thingsWork from home. Good colleagues.
    The challengesAbhorrent management that flows from the Managing Director down. The main objective of the business is to keep the status-quo of the senior management team. I use the term management very lightly. Turnover is enormous, the smart and lucky ones don't waste their time for long. No processes. Poor technology. Management gatekeeps basic information to make themselves seem useful, so you are constantly waiting on basic issues to be sorted by them, while copping heat from all your stakeholders.
    5 people found this helpful
    1.0
    Sales Role
    Jun 2021
    1 to 2 years in the role
    You can only flourish if you are one of Management’s pets & big staff issues with keeping staff.
    The good thingsAmazing colleagues & customer's
    The challengesYou have to be someone's Pet to get anywhere with the management.
    3 people found this helpful
    2.0
    Sales Role
    Nov 2020
    For a while, it was great. But the honeymoon period very soon wears off and reality will hit very hard. Just remember, document everything, keep records of everything, cover your rear with many different layers, and most importantly, always keep in mind, HR is not there for you, they are there for the company and only the company, you do not matter and wiill be thrown away quicker than a used tissue if required.
    The good thingsYou will learn a lot of things, some good, like how to navigate the corperate world, and some bad, exactly what corperate actually means and the head against brick wall you will no doubt get used to. The people around you will be the best thing, you will have fun and learn.
    The challengesInternal promotion is few and far between, the glass ceiling is low and hard. The daily grind with little help from above can be quite soul destroying. There is only so many times you can bash your head against a brick wall before you either go numb or unconcious. The constant pressure to deliver the numbers with ever deacreasing resources is relentless, you will never savour the moment as the next stress is always there, work life balance is not great.
    1 person found this helpful
    5.0
    Picker and Packer
    Apr 2020
    former employee
    I learned a lot
    The good thingsI have learn a lot from this company
    The challengesChallenge me to work really hard
    1 person found this helpful
    1.0
    Sales Role
    Mar 2020
    3 to 4 years in the role, former employee
    Painful
    The good thingsThere are some diamonds in the rough when it comes to people.
    The challengesSenior leadership team is in it for themselves and have created an insipid culture where only their pets can flourish. Staff turnover is exorbitant with the majority that are rich in technical and industry knowledge being pushed out of the business. There is no clear strategic plan for the business which often leads to panic selling, channel tension and decimation of strong brands acquired by the corporation such as Sidchrome, Bostitch, Powers and Irwin at the expense of the more glamorous Stanley and DEWALT brands. Complex processes are also inherent in the business and are at a polar opposite to the dynamic nature of the Building and Construction sector.
    5 people found this helpful
    3.0
    Warehouse Office Administration
    Jun 2019
    If you want to put your head down and work for the man, this is for you.
    The good thingsWorking for money Being told what to do if that's your style
    The challengesToo much red tape. Difficult to acquire inexpensive resources to leverage technology.
    2 people found this helpful
    4.0
    Business Manager
    May 2019
    Work hard, play hard.
    The good thingsGreat team environment. Good practices and procedures.
    The challengesDog eat dog environment. Very demanding.
    1 person found this helpful
    3.0
    Customer Service Role
    May 2019
    current employee
    i have worked with some great people here. large turnover
    The good thingsGreat people to work with
    The challengescareer advancement. training for career advancement
    1 person found this helpful
    1.0
    Financial Officer
    May 2019
    A well known brand with good staff benefits however seriously lacking in staff moral and retention
    The good thingsThe office environment and computer systems
    The challengesPoor Management who refuses to address staff issues
    1 person found this helpful
    3.0
    Stockpicker Operator
    May 2019
    company who respect good workers
    The good thingsfare treatment from the management
    The challengesusing new computer system who was not completed
    1 person found this helpful
    1.0
    Internal Account Manager
    May 2019
    1 to 2 years in the role, former employee
    Extremely disappointing considering the reputation of the brand.
    The good thingsGreat brand to represent and great staff discounts.
    The challengesState based management (WA in particular). They bleed you for your knowledge and time then make excuses to make you redundant.
    2 people found this helpful
    1.0
    National Technical supporters
    May 2019
    1 to 2 years in the role, former employee
    Very hard to find and the reason why I have not happy with the company
    The good thingsNo comments because I don’t want to say something
    The challengesNot prepare to say I was politically assasinated
    3 people found this helpful
    1.0
    Forklift Driver
    Mar 2019
    All in all, I was only there for the people.
    The good thingsThe people on the floor are amazing to work with. Best crew I've ever worked with so far.
    The challengesThe management and HR are all good friends and none can be trusted with anything. They don't listen and it's always been either their way or the highway.
    5 people found this helpful
    1.0
    Past teamleader
    Mar 2019
    Less than 1 year in the role, former employee
    Dont waste your time!!! No life at Stanley
    The good thingsStaff are awesome on all 3 shifts key word \"STAFF\" hard working staff that deserve everything and more...
    The challengesManagement, Even tho i was part of thjs team i still had alot of respect for the hard working staff that put in 110% into this company to only get screwed over time and time again... Management do not know what they are doing and are completely clueless to run a business that should have been perfect from the day it opened yet it still feeling like open day march 2018, There has been more turn overs in management then staff and when everything goes wrong its the staffs fault. Or team leaders under them... I wish who ever started this business could see how this place has turned out and trust me they would be so disgusted in the way it is run. To many friends in management and not one know what they are doing but the once who had left could run it better.
    4 people found this helpful
    1.0
    Picker Packer
    Feb 2019
    Less than 1 year in the role, former employee
    If i could give them no stars i would
    The good thingsgreat people to work with on the floor
    The challengesmanagement, HR and everyone in a higher position are on some kind of childish power trip
    3 people found this helpful
    2.0
    Within the office
    Aug 2018
    Less than 1 year in the role, former employee
    Horrible culture for a large organisation. High school nonsence happens daily. Hard to watch. Must be hired through friendship or family ties to get anywhere. Management so unprofessional they talk down and raise voices. No acknowleging hard workers
    The good thingsNot many good things, besides the one or two people you form a bond with.
    The challengesManagement stopping progression of good staff members for their own benefit. Employees that have no respect for others or have bad people skills get moved up as their in with management by either being related or good friends
    2 people found this helpful
    1.0
    Sales Representative
    Feb 2018
    5 to 6 years in the role, former employee
    Horrible
    The good thingsother Sales people who share the same opinion
    The challengesPoor Management,. Management has no idea how to treat people and only care about the number. Don't bother asking for help you wont get it. Turn and Burn environment
    3 people found this helpful
    1.0
    Account Executive
    Feb 2018
    All AustraliaLess than 1 year in the role, former employee
    one i want to forget
    The good thingsIf you could hang around long enough i'm sure you would get promoted all the way up to your own level of incompetence. Its like game of thrones internally.
    The challengesTo much red tape to get anything done. management are very uninspiring and use an aggressive and very dated \"style\". sales staff are not empowered to make any decisions at all. horrible culture and not respected in the market place.
    2 people found this helpful
    1.0
    don't know
    Nov 2017
    Less than 1 year in the role, former employee
    wish I'd never worked there.
    The good thingsNone.poor management
    The challengesPeople there are not happy
    2 people found this helpful
    1.0
    Storeperson
    Nov 2017
    Toxic enviorment not helped by management
    The good thingsworking from 6am - 2.30pm with RDO
    The challengesDifficult culture not helped by management
    2 people found this helpful
    1.0
    Sales Representative
    Oct 2017
    All Australia
    Most difficult company I've worked for..
    The good thingsNice colleagues. Large global group systems.
    The challengesManagement. Poor fastener products, reputation and services offerings. Lack of global support for products offered locally here.
    2 people found this helpful
    1.0
    Sales Rep
    Sep 2017
    All Australia
    Terrible
    The good thingsNo good things to say.
    The challengesTraining, getting assistance,no support
    2 people found this helpful
    1.0
    Storeperson
    Aug 2017
    5 to 6 years in the role, current employee
    Rubbish
    The good thingsNone the place is a joke
    The challengesNone if you past grade 6 your in.
    2 people found this helpful
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