Starbucks
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    Starbucks
    (60 reviews)
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    Company Reviews

    Working at Starbucks

    3.460 ratings in total
    5
    24
    4
    6
    3
    9
    2
    11
    1
    10
    57%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(60 ratings)
    Career development
    3.0(60 ratings)
    Benefits & perks
    3.2(60 ratings)
    Management
    3.1(60 ratings)
    Working environment
    3.4(60 ratings)
    Diversity & equal opportunity
    3.7(60 ratings)
    Ratings for Starbucks are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 61 reviews sorted by most recent
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    most recent
    2.0
    Assistant Manager
    Nov 2025
    Melbourne VIC 30005 to 6 years in the role, former employee
    Not good. Not enough pay
    The good thingsImmediate team are great. Fast paced
    The challengesno support from head office. Cant schedule more people for busier periods/public holidays without having to fight for it. Not enough pay
    5.0
    Full time Barista
    Oct 2025
    Philpott QLD 4626Less than 1 year in the role, former employee
    Very grateful be part of this Wonderful company
    The good thingsThe personalized coffee experience
    The challengesLong que of customers during holidays
    2.0
    Starbucks
    Apr 2025
    Glen Waverley VIC 31501 to 2 years in the role, former employee
    Not reccommend to work in this store.
    The good thingsHave a training provided.
    The challengesCoworkers have a gang of friends who work together to treat poorly with both new and old coworkers.
    2 people found this helpful
    2.0
    Shift Supervisor
    Oct 2024
    Caboolture QLD 45101 to 2 years in the role, current employee
    A good short term position, but not suitable if you want to grow in your career.
    The good thingsThe staff - you can make some good friends.
    The challengesThe management are terrible, they only care about making money, they do not support the staff nor care about them or their needs. They do not provide support and the training is horrible.
    5 people found this helpful
    5.0
    Team Baarista
    Sep 2024
    Burwood NSW 2134Less than 1 year in the role, former employee
    Top tier working environment.
    The good thingsAmazing working environment, supportive management/team and very beginner friendly, even to people of no previous experience in cafe work
    The challengesRepetitive (but that's like every cafe HAHAHA)
    5.0
    Restaurant Manager
    Apr 2024
    Brisbane QLD 40001 to 2 years in the role, former employee
    Awesome People & Great Culture for hospitality work
    The good thingsGreat Culture & Good Systems Starbucks has thought through processes and it shows in day-to-day employee satisfaction and net results of the team
    The challengesHospitality is always going to have its challenges notably difficult customers, unforecast rushes or rostering issues. that being said Starbucks works hard from top management down to mitigate this as much as possible.
    2 people found this helpful
    1.0
    Store Manager
    Mar 2024
    All Brisbane QLD
    Would not recommend if you want to have a life outside of Work.
    The good thingsAs a store manager, the team you have in store with you as the connection you can have with fellow store managers
    The challengesHead office, long hours, micromanagement, lack of accountability from district managers, disregard for in store employees.
    3 people found this helpful
    3.0
    Barista all rounder
    Oct 2023
    All Gold Coast QLDformer employee
    Busy, sometimes fun, good for a first job.
    The good thingsDeveloped great friendships with most of the team, the free drinks and discounted food/merch.
    The challengesThe management, high staff turnover, pressure to keep KPIs, extremely busy and fast-paced environment, pressure to upsell, and tension between co-workers.
    3 people found this helpful
    5.0
    senior barista
    Dec 2022
    3 to 4 years in the role, current employee
    world class experience
    The good thingsworking in diversity you gain hell lots of experiences, to communicate and easily understand thing around you
    The challengessometimes communication gap
    1.0
    Assistant Store Manager
    Mar 2022
    Less than 1 year in the role, former employee
    Awful company to work for, management treat you poorly and you get taken average of.
    The good thingsthe people, fast environment
    The challengesManagement, Training, Development, no open door policy, no money for training or to have additional people on when busy
    3 people found this helpful
    3.0
    Barista
    Mar 2021
    Good people to work with, money first culture comes from on up and impacts everything from staffing to morale.
    The good thingsStaff on the ground are great. Hours are pretty good. Constant renegotiation of hours is great for uni students and teenagers, not so much for everyone else.
    The challengesCommunication, especially between upper management and customer facing partners. Constant evolving of menu to squeeze as much money out of customers as possible. Chronic understaffing, to squeeze as much money out as possible. Upper management has a money focus that is to the detriment of all the workers (and managers) on the ground.
    1 person found this helpful
    1.0
    Store Manager
    Nov 2020
    unprofessional management
    The good thingsfast service for customers
    The challengesLack of communication
    1 person found this helpful
    1.0
    Assistant Manager
    Sep 2020
    former employee
    I literally walked away
    The good thingsThe best coffee, knowledge in business, and how to make a proper coffee.
    The challengesManagement without ANY experience in another job, they have no idea how the world actually works, lazy and toxic
    1 person found this helpful
    2.0
    Shift Supervisor
    Mar 2020
    3 to 4 years in the role, former employee
    Over the last few years, the reasons to work here have disappeared.
    The good thingsGood for uni students with limited working time
    The challengesHours fluctuate wildly week to week, impossible to plan events ahead of time.
    5.0
    Project Manager
    Mar 2020
    Very enjoyable
    The good thingsThe People create an enjoyable working experience
    The challengesOld style way of working
    1.0
    Supervisor
    Mar 2020
    Emotional and physical draining
    The good thingsThe people you meet are life long. They are so humble. You really bond over the pore treatment.
    The challengesBeing treated like a number and not an individual
    2 people found this helpful
    2.0
    Supervisor
    Mar 2020
    7 to 8 years in the role, current employee
    Great way to get management experience. But not a career that is sustainable in the modern age
    The good thingsLow stress job, easy skill curve
    The challengesMicromanaging staff, managers and customers
    4.0
    Store Manager
    Mar 2020
    1 to 2 years in the role, former employee
    An educational experience with great focus on coffee culture and history
    The good thingsAmazing people that made you feel like family
    The challengesAs a store manager it is hard to balance work/life balance as you are often contacted by staff and upper management out of work hours
    2.0
    Coffee barista
    Mar 2020
    All Australia3 to 4 years in the role, former employee
    Excellent and well trained
    The good thingsGood customer service and nice staff
    The challengesYou will learned a lot
    1.0
    partner
    Feb 2020
    genuinely hellish
    The good thingsmet some good people
    The challengesdisgusting level of hygiene, out of touch management, job insecurity, no recognition of hard work
    2 people found this helpful
    5.0
    Barista
    Feb 2020
    1 to 2 years in the role, former employee
    A new experience with every cup.
    The good thingsThe staff are amazing, the benefits also are great. There's a lot of potential for growth if you show interest and you're always learning something new. Rosters are very flexible as well and management are understanding of circumstances.
    The challengesUnderstaffed shifts can be stressful and the corporate management are very strict.
    4.0
    Barista
    Feb 2020
    1 to 2 years in the role, former employee
    “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” And its vision is to “treat people like family, and they will be loyal and give their all.”
    The good thingsThis jobs make me challenge fr each activities for this job, before I working at Starbucks Coffee I didn't know how to make a coffee , how to steam milk or anything else in coffee industry but organization attention in training staff process example they teach me how to make a coffee , teach a coffee routine , teach me how to motivate customer to up sale and this make a good experience for me.
    The challengesIf said the challenges in company I thought a competition with each branch it make me feel excited and motivated me for need to do.
    1 person found this helpful
    5.0
    Heavy rigid owner/driver
    Nov 2019
    Less than 1 year in the role, former employee
    Professional family ran business that offers consistency and security of employment to contractors.
    The good thingsGreat organisation skills. Prompt payments O/T usually available
    The challengesNot a challenge to speak of
    5.0
    Store Manager
    Nov 2019
    Less than 1 year in the role, former employee
    My experience while working at Starbucks was enjoyable, I gained a lot additional skills and had an amazing team working with me.
    The good thingsThe Starbucks environment was the perfect working environment. The Starbucks brand have great training processes and is a brand to work with.
    The challengesI enjoyed the learning challenges I was faced with and the opportunities I was given.
    5.0
    Supervisor
    Nov 2019
    Balancing need of employees, customers & business.
    The good thingsWorking atmosphere ,fun , opportunities globally in the same logo .
    The challengesCoding , calling & recalling still wrong order dispatch.
    3.0
    Barista
    Nov 2019
    Less than 1 year in the role, current employee
    Mediocre business and lack of care.
    The good thingsThe crew I work with is the best. They're amazing people.
    The challengesThis store, specifically is what I find difficult. It's disgusting and outdated. It needs a full renovation.
    2.0
    Barista
    Nov 2019
    1 to 2 years in the role, former employee
    Fine if you need a job
    The good thingsManagement was incredibly understanding and flexible.
    The challengesWork-life balance was not great. Communication between higher staff and floor staff needs improvements. You can be moved to other stores without any say. Pay was quite low.
    3.0
    Shift Supervisor
    Sep 2019
    Good people and environment, but feel like I’m under-paid and under-appreciated.
    The good thingsFree drinks and good atmosphere.
    The challengesBalancing work load, expectations and responsibilities with my personal life and school.
    1.0
    Support Centre
    Sep 2019
    Less than 1 year in the role, former employee
    Dysfunctional
    The good thingsMany people live the brand.
    The challengesBeing allowed to perform your role.
    3.0
    Staff Member
    Sep 2019
    Australian market is very different to America.
    The good thingsFree coffee on shift, 30% off food, green apron
    The challengesWork life balance, unhappy partners. Culture is tough when those around you don't believe in the brand.
    1 person found this helpful
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