Telstra SNP Monitoring
    (13 reviews)

    Company Profile

    Company overview

    Industry

    Information Technology Services
    Smart security with smarter values.A proud history and a connected future - Telstra SNP Monitoring (TSM) is an Australian owned and operated venture born out Telstra’s flare for innovation and SNP Security’s proud history of keeping Australians safe for over 90 years. Together, we are Australia’s largest owned and operated security company.We understand that in a time when we’re all more connected than ever, we all still have different needs. So what better time than now to combine the smarts of Australia’s best independent security company, with Telstra’s connectivity, to deliver personalized integrated solutions to our customers, whether you’re a multi-national enterprise or a local business.Source: This is an extract from the company's own website

    Reviews overview

    2.513 ratings in total
    5
    1
    4
    2
    3
    3
    2
    3
    1
    4
    85%
    Rate salary as high or average
    23%
    Employees recommend this employer to friends

    What’s it like working at Telstra SNP Monitoring?

    AI summary of recent reviews

    Employees at Telstra SNP Monitoring appreciated the good team environment and supportive colleagues. There was also recognition of the potential for growth and expansion opportunities with Telstra's partnership. The company's accessibility and proximity to employees' homes were seen as positive aspects.

    However, there were several potential challenges highlighted, including issues with management such as poor communication, short-term thinking, and favouritism. Concerns were raised about the work culture not being accepting of minority groups. Additionally, some employees felt there was a lack of clear processes and procedures, making it difficult to deliver good customer service. The shift timings were also seen as a potential challenge, impacting work-life balance and the ability to get sufficient sleep.

    Recent reviews

    1.0
    Mointoring
    Mar 2020
    1 to 2 years in the role, former employee
    Would never work here or tell anyone to work there
    The good thingsNothing literally nothing
    The challengesGoing to work for a bad company
    1.0
    Coordinator
    Mar 2020
    Terrible
    The good thingsZero, it was horrible to work there.
    The challengesManagement was horrible which was challenging enough
    2.0
    Operator
    Mar 2020
    All Australia
    This company may have a "backward" culture and the work is stressful and tiring, but not the worst place I've worked.
    The good thingsPenalty rates, air conditioning
    The challengesIt would be an understatement to say that the work culture is not very accepting of minority groups, so be aware. Shifts can be any time of the day, so you may have issues getting a good night sleep
    Ratings for Telstra SNP Monitoring are shared as-is from employees in line with our community guidelines
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