The Big Group
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    The Big Group
    (15 reviews)
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    Company Reviews

    Working at The Big Group

    4.315 ratings in total
    5
    9
    4
    3
    3
    2
    2
    0
    1
    1
    87%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(13 ratings)
    Career development
    4.2(13 ratings)
    Benefits & perks
    3.8(13 ratings)
    Management
    4.1(13 ratings)
    Working environment
    4.5(13 ratings)
    Diversity & equal opportunity
    4.0(14 ratings)
    Ratings for The Big Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 15 reviews sorted by most recent
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    4.0
    Waitstaff/Bar
    Mar 2026
    Melbourne VIC 3000Less than 1 year in the role, current employee
    Overall great place to work! - just lacking in availability of shifts.
    The good thingsGood management and work environment, above minimum pay and flexible hours.
    The challengesAvailability of shifts given to employees on a week by week basis.
    1.0
    FOH wait staff
    Feb 2026
    Sydney NSW 2000Less than 1 year in the role, current employee
    limited career development oppertunities
    The good thingshigh rates of salary
    The challengessome management staffs are not friendly/too strict and it's quite often to cancel the shift at the last minute
    1 person found this helpful
    5.0
    Front of House Waitstaff
    Aug 2025
    Sydney NSW 20001 to 2 years in the role, current employee
    Great workplace for learning hospitality and meeting new people.
    The good thingsThe staff and supervisors are very friendly and teach you a lot.
    The challengesThe work pace is irregular, where some days you can have a lot to do and others it's slow and there's not much to do.
    5.0
    Front of House Supervisor
    Jul 2025
    Melbourne VIC 3000Less than 1 year in the role, current employee
    Fun, rewarding work with a team that strives to be the best.
    The good thingsThe super up and about team we work with, the great company culture, getting to be a part of once in a lifetime service experiences and the collaboration with other company departments (e.g. operations, staffing, event management).
    The challengesWhen it's on it's on and you can expect some pretty crazy hours if you're up for it! Being in the event space means the number of shifts up for grabs will ebb and flow throughout the year.
    3.0
    Front of House Team Member
    Jun 2025
    Melbourne VIC 30001 to 2 years in the role, former employee
    interesting experience but luck of the draw on the teams you work with, make it work for you but always have a plan "B"
    The good thingscasual flexibility, take on only shifts that you need, premium events and functions
    The challengeshigh staff turnover, lots of entitled lazy private school kids who are happy to let others do all the hard work, unrealistic (sometimes hazardous set ups /packdowns, favouritism by supervisors and upper management, reputation for some managers to be a little bit "handsy", crossing boundaries, etc
    1 person found this helpful
    5.0
    Front of House Staff
    Feb 2022
    Great place to work.
    The good thingsLoved working there, people are amazing, wonderful events. You have privilege to work major events and VIP events as well. Company considers casual employees for their full time roles before they are publicly advertised.
    The challengesWork load can be hard but people make it nice.
    5.0
    Sales and Marketing Manager
    Apr 2020
    7 to 8 years in the role, former employee
    Loved working at The Big Group - i laughed out loud every day, was challenged, learnt so much and made friends for life.
    The good thingsGreat culture. Creative thinkers. Challenging roles. Lots of fun.
    The challengesTight deadlines. Exceptionally high standards.
    1 person found this helpful
    5.0
    Chef All Levels
    Mar 2020
    All Australia
    Teameffort
    The good thingsGreat team.... fully support.
    The challengesBe part of major event in Australia.... AFL grand final, Flemington carnival cup, Australian open.
    5.0
    Front of House Role
    Mar 2020
    1 to 2 years in the role, former employee
    Have a great experience working with them.
    The good thingsWorking with professional team, having a lot of experiences and higher wage.
    The challengesHard to get the shift, only Friday or Saturday night or big events in Melbourne.
    5.0
    Front of house
    Sep 2019
    One of the best companies to work for
    The good thingsOne of the best hospo companies to work for. Staff are payed award wages, there are a lot of opportunities for career progression. Employees are looked after, valued for their hard work and treated fairly.
    The challengesYou work accross a wide range of venues, all of which are run differently. There is a very steep learning curve, new staff are not trained well and are often left to figure things out themselves.
    4.0
    Kitchen Department
    May 2019
    3 to 4 years in the role, former employee
    Overall a great company to work for
    The good thingsGreat work culture and team.
    The challengesLimited opportunities for growth and personal success
    1 person found this helpful
    3.0
    Senior Event Manager
    Feb 2016
    5 to 6 years in the role, former employee
    Be on the right side!
    The good thingsYou learn what hard work is!
    The challengesA lot! especially the clients and the fact that most of your weekends are dedicated to work, but hey! your are in Event Management/Hospitality!
    5.0
    Front of House Staff
    Feb 2016
    Less than 1 year in the role, current employee
    Great work place with great opportunities for students
    The good thingsManagement is brilliant
    The challengesLogistics can be difficult
    4.0
    cook
    Feb 2016
    3 to 4 years in the role, former employee
    that is a place to learn and there are chances of growth.
    The good thingspay is good so is the timing.
    The challengesyou have to work fast and need to maintain the quality. sexp
    5.0
    Customer Service Representative
    Sep 2015
    1 to 2 years in the role, current employee
    Love my job and amazing colleagues
    The good thingsThe culture is extremely positive throughout the whole business
    The challengesLong hours and hard work but very rewarding
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