The Cupcake Queens
Write a review
    The Cupcake Queens
    (5 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at The Cupcake Queens

    4.25 ratings in total
    5
    4
    4
    0
    3
    0
    2
    0
    1
    1
    80%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(5 ratings)
    Career development
    4.2(5 ratings)
    Benefits & perks
    4.4(5 ratings)
    Management
    4.2(5 ratings)
    Working environment
    4.2(5 ratings)
    Diversity & equal opportunity
    4.2(5 ratings)
    Ratings for The Cupcake Queens are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 6 reviews sorted by most recent
    Sort by
    most recent
    1.0
    Sales Role
    Jan 2026
    Melbourne VIC 30003 to 4 years in the role, former employee
    Do not work here!!!!
    The good thingsThe people you work with
    The challengesManagement and owners are the worst people ever and don't deserve to run a business. Would treat all the young ladies like they were useless and replaceable. Really horrible workplace.
    3 people found this helpful
    5.0
    Customer Service Role
    Aug 2025
    Williamstown VIC 30162 to 3 years in the role, former employee
    A family business that values & respects their employees.
    The good thingsThere are many facets to the business, and multiple locations, which means lots of job variation, and new challenges to keep you interested. I loved doing deliveries all over Melbourne, but I also really enjoyed working in the stores, taking orders and helping people decide on birthday or celebration themes.
    The challengesGoing home smelling like cupcakes! Makes me want to eat sweet things all day long!
    5.0
    Customer Service Role
    Jan 2025
    Moonee Ponds VIC 30393 to 4 years in the role, former employee
    Great place to work, fantastic people, understanding and supportive management.
    The good thingsManagement is fantastic to deal with. Lots of perks to being an employee. Ongoing and regular work available.
    The challengesThe only challenge is being around cupcakes all day and avoiding urge to eat them.
    5.0
    Delivery Driver
    Jun 2023
    Yarraville VIC 30133 to 4 years in the role, current employee
    Great employer if you're willing to put in the effort.
    The good thingsGreat environment and career opportunities. Perfect balance for work and life, even at a fulltime basis.
    The challengesCustomers are the biggest challenge. Adhering to all their requests but with support form head office it makes it a bit easier.
    1 person found this helpful
    1.0
    Area Manager
    Jun 2019
    1 to 2 years in the role, former employee
    It was an experience I won’t soon forget.
    The good thingsFree cupcakes sometimes, nice staff in most stores
    The challengesManagement was hard to deal with.
    6 people found this helpful
    5.0
    Customer Service Assistant
    Jul 2018
    7 to 8 years in the role, current employee
    Loved working at The Cupcake Queens
    The good thingsI LOVED working at The Cupcake Queens, the people are great! There were so many opportunities presented to me to develop my career in a supportive environment. I loved coming to work each and every single day : )
    The challengesThe only challenge here was trying not to eat all the cupcakes!
    1 person found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.